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- Tasks: Lead and inspire the Food & Beverage team to deliver exceptional guest experiences.
- Company: Dalata Hotel Group is a growing hospitality brand focused on delivering heartfelt service.
- Benefits: Enjoy 50% off F&B, employee rates on rooms, and development opportunities through Dalata Academy.
- Why this job: Shape your team's culture while advancing your career in a supportive and innovative environment.
- Qualifications: 2-3 years in Food & Beverage management, with a customer-oriented attitude and strong organisational skills.
- Other info: Dalata is an inclusive employer, welcoming applicants from all backgrounds.
The predicted salary is between 28800 - 43200 £ per year.
Dalata Hotel Group are currently looking for an experienced Food & Beverage Manager who is eager to take ownership, elevate their teams, and drive outstanding performance while continuing to grow professionally. In this position, you will have a unique opportunity to shape your team's culture and success while contributing to the hotel's strategy. If you are looking for your next opportunity or a move in your career into a supportive environment that values innovation and excellence, we invite you to be part of our thriving community at Dalata Hotel Group.
Benefits:
- 50% Off F&B in all properties
- €60/£60 employee rate on rooms for all Dalata hotels
- 30% off Friends & Family rate
- SAYE (Save As You Earn Scheme)
- Pension access (Ask your HR Manager for local pension information)
- Performance-related bonus plan
- Development Opportunities through our Dalata Academy - to support your career journey
- Free employee meals on duty
- Extra AL day for every year worked (5 days to maximum of 5 days)
- Employee Assistance Programme
- Cycle to Work Scheme/Transport Schemes
- Staff Appreciation Initiatives, fun team-building activities and regular charity events
Your Key Duties And Responsibilities:
- Ensure guest satisfaction both proactively and reactively, across multiple departments including the front office and F&B.
- Increase our standing on TripAdvisor by encouraging satisfied guests to leave positive reviews on the website.
- Gather complaints from TripAdvisor, TrustYou, comment cards, and Optimus reports.
- Check the Optimus sheet daily.
- Email a copy of the complaints sheet to department heads and discuss any necessary corrective training.
What You Will Need:
- 2-3 years of experience in a Food & Beverage management position.
- Familiarity with hospitality industry standards.
- Experience in a 3/4 star hotel.
- Proficiency in English.
- Computer literacy.
- A customer-oriented and professional attitude.
- An outgoing personality.
- Excellent organizational and time management skills.
About Us:
Dalata Hotel Group – we bring the heart of hospitality to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany & the Netherlands, and we’ll keep expanding this further, focusing on key UK cities, Dublin and Continental Europe. Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers.
Dalata Hotel Group Plc is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application process.
Food & Beverage Manager employer: Dalata Hotel Group
Contact Detail:
Dalata Hotel Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Manager
✨Tip Number 1
Network with professionals in the hospitality industry, especially those who have experience in food and beverage management. Attend industry events or join relevant online forums to connect with potential colleagues and mentors who can provide insights into the role.
✨Tip Number 2
Familiarise yourself with Dalata Hotel Group's values and culture. Understanding their approach to guest satisfaction and team development will help you align your responses during interviews and demonstrate that you're a good fit for their environment.
✨Tip Number 3
Prepare to discuss specific examples from your previous roles that showcase your ability to enhance guest experiences and manage teams effectively. Highlight any initiatives you've led that resulted in positive feedback or improved performance metrics.
✨Tip Number 4
Stay updated on current trends in the food and beverage sector, particularly those relevant to hotels. Being knowledgeable about innovative practices can set you apart and show your commitment to excellence in the role.
We think you need these skills to ace Food & Beverage Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in food and beverage management. Focus on your achievements in previous roles, especially those that demonstrate your ability to enhance guest satisfaction and team performance.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the hospitality industry and your understanding of Dalata Hotel Group's values. Mention specific examples of how you have successfully managed teams and improved service standards in past positions.
Showcase Your Skills: In your application, emphasise key skills such as organisational abilities, customer orientation, and leadership qualities. Provide concrete examples of how you've used these skills to achieve results in previous roles.
Research the Company: Familiarise yourself with Dalata Hotel Group's mission and values. Understanding their approach to hospitality will help you align your application with what they are looking for in a Food & Beverage Manager.
How to prepare for a job interview at Dalata Hotel Group
✨Showcase Your Leadership Skills
As a Food & Beverage Manager, demonstrating your ability to lead and inspire a team is crucial. Prepare examples of how you've successfully managed teams in the past, focusing on how you elevated their performance and fostered a positive culture.
✨Understand Guest Satisfaction Metrics
Familiarise yourself with key metrics like TripAdvisor ratings and guest feedback. Be ready to discuss how you would proactively enhance guest satisfaction and address any negative reviews effectively.
✨Highlight Your Industry Knowledge
Make sure to showcase your understanding of hospitality industry standards and trends. Discuss your experience in 3/4 star hotels and how it has prepared you for this role at Dalata Hotel Group.
✨Prepare Questions About Development Opportunities
Dalata Hotel Group values employee growth, so come prepared with questions about their development programmes. This shows your eagerness to grow within the company and aligns with their commitment to career progression.
