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- Tasks: Provide friendly service to hotel guests and assist in food and beverage operations.
- Company: Dalata Hotel Group is a growing hospitality brand with hotels across Ireland, the UK, Germany, and the Netherlands.
- Benefits: Enjoy free meals, discounts on stays, extra annual leave, and career development opportunities.
- Why this job: Join a friendly team, gain valuable skills, and grow your career in a vibrant hotel environment.
- Qualifications: Previous experience in hospitality is essential; flexibility and excellent communication skills are a must.
- Other info: This role offers a chance to work in Cardiff's largest hotel, close to major attractions.
The predicted salary is between 20000 - 30000 £ per year.
Join us and be part of a friendly team! You will receive training through our Dalata Academy to help you learn important skills. You will also meet experienced team members who can help you grow. At Dalata, we believe in promoting from within. If you work hard, you can have new opportunities in the future.
Reporting to the Food & Beverage Manager and the Operations Manager, the Food and Beverage Assistant will provide friendly and efficient service to the hotel guests. Clayton Hotel Cardiff is a 4 star hotel located in the heart of Cardiff city at the bottom of St. Mary's Street. Location is everything at Clayton Hotel Cardiff, with the train and bus stations only a stone's throw away and the city's famous Principality Stadium only a short walk. Clayton Hotel is Cardiff's largest hotel boasting 216 bedrooms, 7 modern meeting and conference rooms all with natural daylight and à la carte restaurant and bar, all with beautiful panoramic views of the capital city. This is an exciting time to join our Group and to be a part of a team, as we continue to expand throughout the UK and Ireland.
We want our people to be as individual as our hotels, to bring their own personality, character and enthusiasm ensuring the experience we provide is always warm, welcoming, genuine and friendly. If you think this sounds like the team for you please read on for our job opportunity.
Benefits
- Free employee meals on duty
- 50% Off F&B in all properties
- £60 employee rate on rooms for all Dalata-owned hotels
- 30% off the Friends & Family rate
- Extra AL day for every year worked (5 days to a maximum of 5 days)
- Employee Assistance Programme
- Pension access (Ask your HR Manager for local pension information)
- Development Opportunities through our Dalata Academy - support your career journey
- Staff Appreciation Initiatives, fun team-building activities and regular charity events
Your Job
- Regular guests are known and greeted accordingly, using their names.
- Ensure a good working knowledge of food and wine. Be able to make recommendations.
- Be friendly, courteous and professional at all times.
- Upsell and maximise sales revenue whenever and wherever possible.
- General cleaning of bar and restaurant.
- Serve guests with food and beverage.
What You'll Need
- Previous experience is essential.
- Flexibility in working hours as the role includes mornings/evenings & weekends.
- Previous experience in a high-volume/fast-paced environment.
- Fluent English and excellent communication skills.
- Micros experience would be preferable.
- Experience in a hotel is preferable.
About Us
Dalata Hotel Group – We bring the heart of hospitality to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany & the Netherlands, and we'll keep expanding this further, focusing on key UK cities, Dublin and Continental Europe.
Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers.
Dalata Hotel Group Plc is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight when you are completing your application process.
Food & Beverage Assistant employer: Dalata Hotel Group
Contact Detail:
Dalata Hotel Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Assistant
✨Tip Number 1
Familiarise yourself with the Dalata Hotel Group and its values. Understanding their commitment to hospitality and employee development will help you align your answers during any interviews, showcasing that you're a good fit for their team.
✨Tip Number 2
Brush up on your food and beverage knowledge, especially if you have experience in high-volume environments. Being able to confidently discuss menu items and make recommendations can set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of Dalata Hotel Group. They can provide insights into the company culture and what the hiring managers are looking for, which can give you an edge in your application process.
✨Tip Number 4
Be prepared to demonstrate your flexibility and adaptability during the interview. Since the role requires working various shifts, showing that you can handle different situations and schedules will be crucial.
We think you need these skills to ace Food & Beverage Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the food and beverage industry. Emphasise any previous roles where you provided customer service, worked in a fast-paced environment, or had responsibilities similar to those listed in the job description.
Craft a Strong Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you want to work at Dalata Hotel Group specifically and how your skills align with their values of friendliness and professionalism.
Highlight Relevant Skills: In your application, be sure to mention your communication skills, flexibility in working hours, and any experience with Micros or in a hotel setting. These are key attributes that Dalata is looking for in a candidate.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Dalata Hotel Group
✨Know Your Menu
Familiarise yourself with the food and beverage offerings at Dalata Hotel Group. Being able to discuss menu items confidently and make recommendations will impress your interviewers and show your enthusiasm for the role.
✨Showcase Your Experience
Prepare to discuss your previous experience in high-volume or fast-paced environments. Highlight specific examples where you provided excellent customer service or handled challenging situations effectively.
✨Demonstrate Flexibility
Since the role requires flexibility in working hours, be ready to discuss your availability. Emphasise your willingness to work mornings, evenings, and weekends, as this is crucial for the position.
✨Emphasise Team Spirit
Dalata values a friendly team atmosphere. Share examples of how you've contributed to a positive team environment in past roles, and express your eagerness to be part of a supportive team at the hotel.
