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- Tasks: Assist the General Manager in overseeing daily hotel operations and ensuring guest satisfaction.
- Company: Join Dalata Hotel Group, Ireland's largest hotel group with exciting growth opportunities.
- Benefits: Enjoy career progression, unique training programmes, and a supportive work environment.
- Why this job: Be part of a dynamic team that values individuality and offers a fulfilling career path.
- Qualifications: Minimum three years senior management experience in a hotel; strong financial and leadership skills required.
- Other info: Applications close on 21st March 2025 at 5pm.
The predicted salary is between 36000 - 60000 £ per year.
Due to an internal promotion, an exciting opportunity has arisen for a Deputy General Manager to join the team at Maldron Belfast City. We are seeking a highly motivated and experienced individual to join our high performing team as DGM. The successful candidate will assist the General Manager in overseeing the daily operations of the hotel and ensure that our guests receive the highest level of service and satisfaction.
Responsibilities:
- Provide strategic support to the General Manager in overseeing all aspects of hotel operations, including front desk, housekeeping, food and beverage, revenue, human resources, maintenance, and sales and marketing.
- Ensure that all employees adhere to the hotel's policies and procedures, and provide excellent customer service to our guests.
- Directly lead Head of Departments.
- Monitor the hotel's financial performance and implement strategies to maximize revenue and profitability.
- Work closely with the General Manager to develop and implement business plans, budgets, and marketing strategies to achieve the hotel's goals and objectives.
- Ensure that the hotel complies with all applicable laws and regulations.
- Ensure that all staff are consistently motivated and engaged to deliver excellence in service.
- Lead the development and continuous learning of the hotel staff.
- Ensure the best level of customer care within the property.
- Support the profitability and cost management of the hotel.
Requirements:
- Minimum of three years senior management experience within a hotel environment.
- Previous Front Office & or Food & Beverage Management experience would be an advantage.
- Standards driven; particularly within Food & Beverage.
- Demonstrate a strong understanding of financial disciplines and departmental profits.
- Strong desire to progress and develop your career within hotels.
- People leadership and experience.
- Proven ability in developing talented employees.
- Strong communicator; and comfortable in contributing to the overall hotel strategy.
- Ability to develop and build relationships and influence with all levels of the business.
- Knowledge of Opera and micros would be an advantage.
- Demonstrate strong commercial understanding particularly within the areas of revenue and yield management.
Closing Date for applications is 21st March 2025 at 5pm.
About our culture:
Dalata Hotel Group, Ireland's largest hotel group, has a number of exciting positions on the horizon. As Dalata continues to grow and expand in Ireland and the UK, it is more important than ever to have the right team alongside us. In the near future, we will be opening the doors of new hotels, creating many jobs and investing millions in the Irish and UK economy. We lead through our Dalata values of Our People, Our Fairness, Our Service, and Our Individuality. If you have the right attitude and energy, you will have great opportunities to progress within the group. Our company is a place where you can do great things individually and as a team. You will have the opportunity to develop your talent, be recognised and rewarded for your commitment, and pursue a fulfilling career. We also have a number of unique and recognised training programmes to aid your professional and personal development and pride ourselves on creating an objective, supportive, and fair working environment for our employees. Dalata Hotel Group Plc is an Equal Opportunities Employer.
Skills:
- Previous hotel experience desirable.
- Strong financial acumen.
- Attention to detail.
Deputy General Manager employer: Dalata Hotel Group
Contact Detail:
Dalata Hotel Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy General Manager
✨Tip Number 1
Network within the hospitality industry, especially with professionals who have experience in senior management roles. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to opportunities at Maldron Hotel Belfast City.
✨Tip Number 2
Familiarise yourself with the Dalata Hotel Group's values and culture. Understanding their focus on people, fairness, service, and individuality will help you align your approach and demonstrate that you're a good fit for their team during interviews.
✨Tip Number 3
Research the Maldron Hotel Belfast City specifically. Knowing about their recent achievements, guest feedback, and operational strategies will allow you to speak knowledgeably about how you can contribute to their success as Deputy General Manager.
✨Tip Number 4
Prepare to discuss your leadership style and how you've successfully motivated teams in the past. Highlight specific examples of how you've developed talent and improved service standards, as these are key aspects of the role.
We think you need these skills to ace Deputy General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hotel management, particularly in areas like front office and food & beverage. Use specific examples to demonstrate your leadership skills and financial acumen.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the hospitality industry and your understanding of the role. Mention how your previous experiences align with the responsibilities of the Deputy General Manager position.
Highlight Leadership Experience: Emphasise your people leadership skills and any experience you have in developing talent within a team. This is crucial for the role, so provide concrete examples of how you've motivated and engaged staff in the past.
Showcase Financial Understanding: Demonstrate your strong understanding of financial disciplines and revenue management in your application. Include any relevant achievements or strategies you've implemented that positively impacted profitability.
How to prepare for a job interview at Dalata Hotel Group
✨Showcase Your Leadership Skills
As a Deputy General Manager, you'll be leading various departments. Be prepared to discuss your previous leadership experiences and how you've motivated teams to achieve excellence in service.
✨Demonstrate Financial Acumen
Since the role involves monitoring financial performance, come equipped with examples of how you've successfully managed budgets or improved profitability in past positions.
✨Understand Hotel Operations
Familiarise yourself with all aspects of hotel operations, from front desk to food and beverage. Be ready to discuss how you would ensure smooth operations across these areas.
✨Align with Company Values
Dalata Hotel Group values its people and service. Research their values and be prepared to explain how your personal values align with theirs, showcasing your fit within their culture.
