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- Tasks: Support the Front Office Manager and lead a dynamic team in a vibrant hotel environment.
- Company: Join Dalata Hotel Group, Ireland's largest hotel group with exciting growth opportunities.
- Benefits: Enjoy competitive pay, free gym access, meal provisions, and discounts across sister properties.
- Why this job: Be part of a supportive culture that values your individuality and offers career progression.
- Qualifications: Previous supervisory experience in hotel operations and strong leadership skills are essential.
- Other info: Applications close on January 22, 2025; we value diversity and equal opportunities.
The predicted salary is between 24000 - 36000 £ per year.
Assistant Front Office Manager Maldron Hotel Belfast City We have an exciting new vacancy for Assistant Front OfficeManager in Maldron Hotel Belfast City. We are looking for a talented individual with supervisory experience in Front Office. Benefits of working for Maldron Belfast City: Competitive salary 39 hour working week Meals provided on duty Uniform provided Free gym access Discounts in sister properties- UK, Ireland,Dusseldorf & Amsterdam 50% F&B Discount Refer a friend scheme Extra holidays for long service Career Progression Objective of the Role Reporting to the Front OfficeManager, the Assistant Manager will support the successful running of the whole Front Office offering within the hotel. Key Duties and Responsibilities Support the FOManager. People leadership, including recruiting, retaining and developing employees. Occasionally cover Duty Manager shifts. Target setting and supporting the team to achieving targets. Requirements: Experience in a management or supervisory role in a Front Officeor other hotel operations team. Proven leadership skills. High standards and attention to detail. A focus on our customers, making sure that they are catered for, in the best possibly way. About our culture: Dalata Hotel Group Irelands largest hotel group has a number of exciting positions on the horizon. As Dalata continues to grow and expand in Ireland and the UK its more important than ever to have the right team alongside us, in the near future we will be opening the doors of new hotels creating many jobs and investing millionsin the Irish and UK economy. We lead through our Dalata values of Our People, Our Fairness, Our Service and Our Individuality. If you have the right attitude and energy you will have great opportunities to progress within the group. Our company is a place where you can do great things individually and as a team. You will have the opportunity to develop your talent, be recognised and rewarded for your commitment and pursue a fulfilling career. We also have a number of unique and recognised training programmes to aid your professional and personal development and pride ourselves on creating an objective, supportive and fair working environment for our employees. Dalata Hotel Group Plc is an Equal Opportunities Employer. Applications for this role will close 22nd January 2025 Skills: Excellent Customer Service Skills Excellent Communication Skills Opera Experience Desirable Ability to Lead a Team
Assistant Front Office Manager employer: Dalata Hotel Group
Contact Detail:
Dalata Hotel Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Front Office Manager
✨Tip Number 1
Make sure to highlight your supervisory experience in your conversations. When networking or during interviews, share specific examples of how you've successfully led a team in a Front Office setting.
✨Tip Number 2
Familiarize yourself with the Dalata Hotel Group's values: Our People, Our Fairness, Our Service, and Our Individuality. Be prepared to discuss how you embody these values in your work and how they align with your personal philosophy.
✨Tip Number 3
Showcase your customer service skills by preparing anecdotes that demonstrate your ability to cater to guests' needs effectively. This will help you stand out as someone who prioritizes customer satisfaction.
✨Tip Number 4
Research the Maldron Hotel Belfast City and its offerings. Understanding their unique services and culture will allow you to tailor your approach and show genuine interest in becoming part of their team.
We think you need these skills to ace Assistant Front Office Manager
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your supervisory experience in Front Office or hotel operations. Use specific examples that demonstrate your leadership skills and ability to manage a team effectively.
Showcase Customer Focus: Since the role requires a strong focus on customer service, include examples of how you've catered to customer needs in previous positions. This will show that you align with the hotel's commitment to excellent service.
Tailor Your CV and Cover Letter: Customize your CV and cover letter to reflect the key duties and responsibilities mentioned in the job description. Use similar language to demonstrate that you understand the role and its requirements.
Express Your Career Goals: In your application, mention your career aspirations and how they align with the opportunities for progression within Dalata Hotel Group. This shows your commitment to growth and development within the company.
How to prepare for a job interview at Dalata Hotel Group
✨Showcase Your Leadership Skills
As an Assistant Front Office Manager, demonstrating your leadership experience is crucial. Prepare examples of how you've successfully led a team in the past, focusing on recruitment, retention, and development of employees.
✨Emphasize Customer Focus
Highlight your commitment to customer service during the interview. Share specific instances where you went above and beyond to ensure guest satisfaction, as this aligns with the hotel's focus on catering to customers in the best possible way.
✨Familiarize Yourself with Opera
While Opera experience is listed as desirable, having a basic understanding of the software can set you apart. If you have prior experience, be ready to discuss how you've utilized it to enhance front office operations.
✨Align with Company Values
Research Dalata Hotel Group's values: Our People, Our Fairness, Our Service, and Our Individuality. Be prepared to discuss how your personal values align with theirs and how you can contribute to their culture.
