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- Tasks: Lead hotel operations, motivate staff, and ensure exceptional guest experiences.
- Company: Dalata Hotel Group is dedicated to delivering outstanding hospitality and employee growth.
- Benefits: Enjoy perks like 50% off food, employee rates on rooms, and development opportunities.
- Why this job: Shape team culture, drive success, and grow your career in a supportive environment.
- Qualifications: 3-4 years in hotel management, strong leadership skills, and a passion for hospitality.
- Other info: Inclusive employer encouraging diverse applicants; accommodations available during the application process.
The predicted salary is between 28800 - 43200 £ per year.
Are you a dynamic leader with a passion for hospitality? At Dalata Hotel Group, we believe that great leadership is at the heart of hospitality. Dalata Hotel Group are currently looking for an experienced leader who is eager to take ownership, elevate their teams, and drive outstanding performance while continuing to grow professionally. In this role, you will enjoy the unique opportunity to shape the culture and success of your team, contribute to the strategy of this hotel and drive the business to ensure it reaches its potential. You will lead and manage hotel operations effectively, ensuring exceptional guest experiences, strategic growth, and high-performance standards while fostering a positive work environment and driving financial success.
Benefits:
- Development Opportunities through our Dalata Academy to support your career journey
- SAYE (Save As You Earn Scheme)
- Pension access (Ask your HR Manager for local pension information)
- Performance-related bonus plan
- 50% Off F&B in all properties
- €/£60 employee rate on rooms for all Dalata-owned hotels
- 30% off the Friends & Family rate
- Free employee meals on duty
- Extra AL day for every year worked (5 days to a maximum of 5 days)
- Employee Assistance Programme
- Cycle to Work Scheme/Transport Schemes
- Staff Appreciation Initiatives, fun team-building activities and regular charity events
Your Key Duties and Responsibilities:
- Reporting to & supporting the General Manager, the Hotel Manager will lead the day-to-day operations for all areas of the hotel as well as motivating and leading all staff.
- Provide strategic support to the General Manager for all hotel operations.
- Directly lead the heads of departments.
- Ensure that all staff are consistently motivated and engaged to deliver excellence in service.
- Succession Planning – Lead the development and continuous learning of the hotel staff.
- Ensure the best level of customer care within the property.
- Support the profitability and cost management of the hotel.
Requirements:
- 3-4 years experience as a Deputy or Operations Manager in a large hotel.
- Standards Driven; particularly in Food & Beverage.
- Strong desire to progress and develop your career in hotels.
- People leadership and motivation experience.
- Proven ability to develop talented employees.
- Strong communicator and comfortable in contributing to the overall hotel strategy.
- Ability to develop and build relationships and influence all levels of the business.
Dalata Hotel Group – We bring the heart of hospitality to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers. Dalata Hotel Group Plc is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application process.
Hotel Manager employer: Dalata Hotel Group PLC
Contact Detail:
Dalata Hotel Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Manager
✨Tip Number 1
Familiarise yourself with Dalata Hotel Group's values and culture. Understanding their approach to hospitality will help you align your leadership style with their expectations, making you a more attractive candidate.
✨Tip Number 2
Network within the hospitality industry, especially with professionals who have experience in hotel management. Attend industry events or join relevant online forums to connect with others and gain insights that could give you an edge.
✨Tip Number 3
Prepare to discuss specific examples of how you've motivated teams and improved guest experiences in your previous roles. Being able to share tangible results will demonstrate your capability as a leader.
✨Tip Number 4
Research the latest trends in the hospitality industry, particularly in hotel management and customer service. Showing that you're knowledgeable about current challenges and innovations can set you apart during interviews.
We think you need these skills to ace Hotel Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hotel management, particularly any roles as a Deputy or Operations Manager. Emphasise your leadership skills and achievements in driving team performance and guest satisfaction.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the role. Mention specific examples of how you've motivated teams and contributed to strategic growth in previous positions.
Highlight Relevant Skills: In your application, focus on key skills such as people leadership, communication, and financial management. Provide examples of how you've successfully developed talent and maintained high service standards.
Show Enthusiasm for Development: Express your eagerness to grow within the company and take advantage of development opportunities like the Dalata Academy. This shows that you are committed to both personal and professional growth.
How to prepare for a job interview at Dalata Hotel Group PLC
✨Show Your Passion for Hospitality
Make sure to express your genuine enthusiasm for the hospitality industry. Share specific experiences that highlight your love for creating exceptional guest experiences and how you’ve contributed to a positive atmosphere in previous roles.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led teams in the past. Discuss your approach to motivating staff, managing conflicts, and fostering a collaborative environment, as these are key aspects of the Hotel Manager role.
✨Understand the Business Strategy
Familiarise yourself with Dalata Hotel Group's business strategy and values. Be ready to discuss how you can contribute to their goals and enhance operational efficiency while maintaining high standards of service.
✨Prepare for Scenario-Based Questions
Anticipate questions that may ask how you would handle specific situations, such as guest complaints or staff performance issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
