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- Tasks: Lead a team to deliver exceptional guest experiences and enhance dining services.
- Company: Luxury hotel in Newcastle known for outstanding service.
- Benefits: Competitive salary and benefits package included.
- Why this job: Join a prestigious hotel and make a real difference in guest satisfaction.
- Qualifications: 5+ years in 4 or 5-star hotels with strong management skills.
- Other info: Dynamic environment with opportunities for career advancement.
The predicted salary is between 36000 - 60000 £ per year.
A luxury hotel in Newcastle is seeking an experienced Operations Manager to support the Hotel Manager in delivering outstanding guest service and driving revenue growth. This role requires at least 5 years of experience in 4 or 5-star hotels and extensive management experience.
Responsibilities include:
- Team leadership
- Operational efficiency in dining services
- Ensuring compliance with safety regulations
A passion for service and hands-on leadership are essential. Competitive salary with benefits offered.
Senior Hospitality Operations Lead – F&B & Guest Experience in Newcastle upon Tyne employer: Dakota Newcastle
Contact Detail:
Dakota Newcastle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Hospitality Operations Lead – F&B & Guest Experience in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience in luxury hotels. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Showcase your passion for service! When you get the chance to meet potential employers, share stories that highlight your hands-on leadership and commitment to guest experience. It’s all about making that personal connection.
✨Tip Number 3
Prepare for interviews by researching the hotel’s values and recent achievements. Tailor your responses to show how your experience aligns with their goals, especially in driving revenue growth and operational efficiency.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Senior Hospitality Operations Lead – F&B & Guest Experience in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Passion for Service: When writing your application, let your passion for guest service shine through. Share specific examples of how you've gone above and beyond to create memorable experiences in your previous roles.
Highlight Relevant Experience: Make sure to emphasise your 5+ years of experience in 4 or 5-star hotels. We want to see how your background aligns with the responsibilities of the Senior Hospitality Operations Lead role, so tailor your CV and cover letter accordingly.
Demonstrate Leadership Skills: As this role involves team leadership, don’t forget to showcase your management experience. Talk about how you've successfully led teams, improved operational efficiency, and ensured compliance with safety regulations in your past positions.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it makes the process smoother for everyone!
How to prepare for a job interview at Dakota Newcastle
✨Know Your Stuff
Make sure you’re well-versed in the luxury hospitality sector, especially in F&B and guest experience. Brush up on the latest trends in dining services and guest satisfaction metrics, as this will show your passion and expertise during the interview.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in previous roles. Think about specific challenges you faced and how you motivated your team to achieve operational efficiency while maintaining high service standards.
✨Understand Compliance and Safety Regulations
Familiarise yourself with the safety regulations relevant to the hospitality industry. Be ready to discuss how you’ve ensured compliance in past positions, as this is crucial for the role and demonstrates your commitment to guest safety.
✨Ask Insightful Questions
Prepare thoughtful questions about the hotel’s approach to guest experience and revenue growth strategies. This not only shows your interest in the role but also helps you gauge if the hotel aligns with your values and career goals.
