At a Glance
- Tasks: Lead a vibrant team to create unforgettable dining experiences and manage our diverse food and beverage operations.
- Company: Join Dakota Newcastle, a dynamic hospitality brand known for its exceptional service and atmosphere.
- Benefits: Enjoy discounts, bonuses, meals on duty, and access to mental health support.
- Other info: Flexible working options and opportunities for professional growth await you!
- Why this job: Be part of a positive culture while developing your career in the exciting world of hospitality.
- Qualifications: Experience in restaurant management and a passion for food and wine are essential.
The predicted salary is between 28350 - 34650 £ per year.
We are seeking a hospitality professional with a passion for great food and wine for the role of Food and Beverage Manager.
PRIMARY ROLE RESPONSIBILITIES
The Food & Beverage Manager is responsible for the commercial and operational success of Dakota Newcastle's Food & Beverage operation, including our 100-cover Grill, 60-cover Cocktail Bar, incorporating the Champagne Room and Cigar Terrace, 60-cover Tyne Suite events space, and 30-cover Library private events space.
The role is accountable for delivering exceptional guest experiences across our restaurant, bar, and events operations, including:
- Lead and inspire the Food & Beverage team to deliver exceptional guest experiences and consistently high service standards.
- Oversee the day-to-day operation of the Bar, Restaurant, Private Dining and Events spaces, ensuring smooth and efficient service.
- Recruit, coach and develop team members, driving performance through training, feedback and regular one-to-one meetings.
- Maintain the highest standards of food, beverage and service quality across all areas of the operation.
- Drive revenue growth through effective sales strategies, upselling and commercial decision-making.
- Manage departmental performance, including payroll, labour costs, stock control and financial targets.
- Build strong guest relationships by handling feedback and resolving concerns professionally and promptly.
- Work closely with senior leadership, sales and marketing teams to enhance the guest experience and support business growth.
- Oversee workforce planning, rotas and staffing levels to meet operational demands.
- Ensure compliance with food safety, allergen management, licensing, health & safety and data protection requirements.
- Undertake Duty Manager responsibilities when required, leading the hotel operation and responding effectively to guest, team and emergency situations.
- APPLICANT REQUIREMENTS
The successful applicant will have/be
- At least one years’ experience as a Bar or Restaurant Manager or above in a similar calibre of full-service restaurant with experience in writing rotas, delivering training, and daily people management.
- A minimum of fouryears experienceworking inrestaurants.
- Demonstrable experience in writing wine lists, the development of team members, and F&B revenue maximisation.
- Comprehensive knowledge of wines and high-end service standards. Certification in WSET level 2 or above is beneficial.
- A confident leader with a hands-on approach to leading a team
- Be an outgoing personality with effective communication skills.
- Ability to work at pace and be proactive for the duration of your shift.
- An enthusiastic individual who will promote our culture of positivity.
- Be task oriented witha great pridefor the work they do and attention to detail.
- Flexible with shift patterns and available around the needs of our business.
WHAT WE OFFER
In addition to being part of a culture infused with positivity and opportunity for ongoing development, tangible benefits you could enjoy when you join our team include:
- FINANCIAL
- Special discounts on stays and dining at any Dakota
- Bonuses to recommend a friend to join our team and every time you are mentioned on Trip Advisor
- Additional holiday day on the first anniversary of your employment
- Meals on duty and uniforming
- WELLBEING
- Access to our Employee Assistance Program which includes free private mental health support and counselling sessions, video GP consultations and private prescription services, as well as access to daily rewards to be cashed out for shopping vouchers
- Support from our inhouse Mental Health Champions
- Family-friendly flexible working options
- Participation in meaningful initiatives such as Macmillan Cancer Support Coffee Morning and the Walk for Wellbeing, Supporting causes that matter while connecting with colleagues
- CAREER DEVELOPMENT
- Accredited, certified compliance training given on employment
- Access to a suite of external, certified resources via our Learning Management System
- Supportive continuous professional development culture with an annual appraisal and objectives, or a Personal Development Plan
- Opportunities to undertake both internal and external training courses, including potential for in-house Apprenticeships
Full terms on our benefits can be found in our Handbook.
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Food and Beverage Manager in Newcastle upon Tyne employer: Dakota Newcastle
At Dakota Newcastle, we pride ourselves on fostering a vibrant and dynamic work culture that encourages creativity and collaboration among our kitchen team. As a Senior Chef de Partie, you will not only have the opportunity to showcase your culinary skills but also benefit from ongoing professional development and training in a supportive environment. Located in the heart of Newcastle, our establishment offers a unique blend of a bustling atmosphere and a commitment to excellence, making it an ideal place for passionate chefs looking to elevate their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Food and Beverage Manager in Newcastle upon Tyne
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Dakota Newcastle. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Dakota Newcastle
Don't be shy about reaching out to Dakota Newcastle directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Food and Beverage Manager in Newcastle upon Tyne
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Dakota Newcastle and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Dakota Newcastle
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
