Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Welcome guests, manage luggage, and provide top-notch concierge services.
- Company: Join the luxurious Dakota hotel with a vibrant team culture.
- Benefits: Enjoy discounts, bonuses, meals on duty, and extra holiday after your first year.
- Other info: Flexible shifts, career development opportunities, and mental health support available.
- Why this job: Be part of creating unforgettable guest experiences in a dynamic environment.
- Qualifications: Must have a full UK driving licence and a passion for excellent service.
The predicted salary is between 22000 - 26000 £ per year.
PRIMARY ROLE RESPONSIBILITIES
- To carry out Concierge duties by welcoming all guests who arrive at Dakota, providing bag porter and working closely with Reception to provide a seamless experience.
- Provide a consistently excellent level of guest service in accordance with our service principles and values, ensuring that all guests receive special attention and recognition.
- Carry out valet parking duties, driving and parking guest cars as well as the hotel car.
- Work closely alongside all other departments especially Reception to ensure excellent communication and be proactive in assisting other departments as required. This may include delivering room service, taking items to guest bedrooms, and answering guest requests.
- Manage the welcome and seating of any groups of guests before entering the building.
- Offer additional services to make the guest experience more seamless e.g. making restaurant reservations, assisting in directions, providing local recommendations.
APPLICANT REQUIREMENTS
- Working experience as a Concierge or Doorman is highly desirable.
- Physically able to stand for the entirety of your shift and carry guest luggage.
- Have held a full UK driving licence for at least 5 years.
- Be able to be physically active in your role, standing for much of your shift and working at pace.
- Enthusiastic individual who promotes our culture of positivity.
- Be task oriented with a great pride for the work you do and attention to detail.
- Flexible with shift patterns and available around the needs of the business.
- Demonstrate that you have researched our brand and have a genuine desire to be part of our team.
WHAT WE OFFER
- Special discounts on stays and dining at any Dakota.
- Bonuses to recommend a friend to join our team and for being mentioned on Trip Advisor.
- Additional holiday day on the first anniversary of your employment.
- Meals on duty and uniforming.
WELLBEING
- Employee Assistance Program with mental health support, counselling, video GP consultations, private prescription services, and daily reward credits.
- Support from our in-house Mental Health Champions.
- Family-friendly flexible working options.
- Participation in meaningful initiatives such as Macmillan Cancer Support Coffee Morning and the Walk for Wellbeing.
CAREER DEVELOPMENT
- Accredited, certified compliance training given on employment.
- Access to a suite of external, certified resources via our Learning Management System.
- Supportive continuous professional development culture with annual appraisal, objectives, or a Personal Development Plan.
- Opportunities to undertake internal and external training courses, including potential in-house apprenticeships.
Please send us your up-to-date CV. For more information on our luxury hotel, visit our Careers page to learn about current opportunities and find your #DreamRolesAtDakota – we’d love to hear from you!
Hotel Valet Driver & Lobby Porter in Manchester employer: Dakota Manchester
Contact Detail:
Dakota Manchester Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Valet Driver & Lobby Porter in Manchester
✨Tip Number 1
Get to know the hotel inside out! Familiarise yourself with Dakota's services, amenities, and local attractions. This way, when you chat with guests, you can offer personalised recommendations that show you genuinely care about their experience.
✨Tip Number 2
Practice your communication skills! Being a Hotel Valet Driver & Lobby Porter means interacting with guests and staff all day. Work on being friendly, approachable, and clear in your conversations to create a welcoming atmosphere.
✨Tip Number 3
Show off your enthusiasm! When you’re at interviews or networking events, let your passion for hospitality shine through. Share stories of how you've gone above and beyond for guests in the past – it’ll make you stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Dakota team and ready to contribute to our culture of positivity.
We think you need these skills to ace Hotel Valet Driver & Lobby Porter in Manchester
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for hospitality shine through! We want to see that you’re genuinely excited about the role and our brand. A little enthusiasm goes a long way in making your application stand out.
Tailor Your CV: Make sure your CV is tailored to the Hotel Valet Driver & Lobby Porter position. Highlight any relevant experience, especially in concierge or doorman roles, and don’t forget to mention your full UK driving licence. We love seeing how your skills match what we’re looking for!
Research Us: Take some time to research Dakota and our values. Mentioning specific aspects of our brand in your application shows us that you’ve done your homework and are truly interested in being part of our team. It’s all about that personal touch!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about our luxury hotel and current opportunities there!
How to prepare for a job interview at Dakota Manchester
✨Know the Brand Inside Out
Before your interview, make sure you’ve done your homework on Dakota. Familiarise yourself with their values, service principles, and what sets them apart in the hospitality industry. This will not only show your genuine interest but also help you align your answers with their expectations.
✨Showcase Your Guest Service Skills
As a Hotel Valet Driver & Lobby Porter, excellent guest service is key. Prepare examples from your past experiences where you went above and beyond for guests. Highlight your ability to handle requests and provide a seamless experience, as this will resonate well with the interviewers.
✨Demonstrate Physical Readiness
Since the role requires physical activity, be ready to discuss how you manage the demands of standing for long periods and carrying luggage. You might even want to mention any previous roles that required similar physical stamina to reassure them of your capability.
✨Be Enthusiastic and Positive
Dakota values a culture of positivity, so let your enthusiasm shine through during the interview. Smile, maintain good eye contact, and express your excitement about the opportunity. This will help you connect with the interviewers and leave a lasting impression.