At a Glance
- Tasks: Drive hotel revenue through sales, networking, and relationship building.
- Company: Join Dakota Hotels, a vibrant brand in the hospitality industry.
- Benefits: Enjoy discounts, bonuses, flexible working, and mental health support.
- Other info: Opportunities for career development and training available.
- Why this job: Be part of a positive culture while making an impact in hospitality.
- Qualifications: 3+ years in hotel sales with strong networking and presentation skills.
The predicted salary is between 35000 - 45000 £ per year.
Dakota Hotels are seeking a commercially driven and relationship-focused sales professional to join our team in the role of
Sales Manager .
This is an exciting opportunity for an experienced hotel sales professional with a passion for hospitality, business development, and creating lasting client relationships.
You will play a key role in driving revenue across accommodation, meetings and events, corporate business, and food and beverage, whilst representing the Dakota brand within the local and national market.
As Sales Manager, you will be responsible for identifying new business opportunities, growing existing accounts, and maximising revenue through proactive sales activity.
Your ability to build meaningful relationships, think strategically, and convert opportunities into results will make you a key contributor to Dakota Manchester's continued success.
- PRIMARY ROLE RESPONSIBILITIES
- Reporting to the Regional Head of Sales, the responsibilities of the role include:
- Drive total hotel revenue through the acquisition, retention, and development of corporate, group, meetings and events, and leisure business.
- Develop and implement a proactive sales strategy aligned with the hotel's commercial objectives.
- Identify and secure new local, regional and national business opportunities through networking, prospecting and relationship building.
- Manage and grow a portfolio of key accounts, ensuring regular contact, client visits and exceptional account management.
- Conduct hotel show rounds, client meetings, familiarisation visits and networking events to showcase the Dakota brand.
- Collaborate closely with Revenue, Reservations and Operations teams to maximise conversion and revenue opportunities.
- Monitor market trends, competitor activity and local business developments to identify opportunities and maintain Dakota's competitive position.
- Prepare and deliver commercial reports, sales forecasts and business pipeline updates.
- Represent Dakota Manchester at industry events, exhibitions, networking functions and local business forums.
- Support the growth of meetings, events, private dining and corporate accommodation revenue streams.
- Maintain accurate customer records and sales activity through Dakota's CRM systems.
WHAT WE OFFER
In addition to being part of a culture infused with positivity and opportunity for ongoing development, tangible benefits you could enjoy when you join our team include:
- FINANCIAL
- Special discounts on stays and dining at any Dakota
- Bonuses to recommend a friend to join our team and every time you are mentioned on Trip Advisor
- Additional holiday day on the first anniversary of your employment
- Meals on duty and uniforming
- WELLBEING
- Access to our Employee Assistance Program which includes free private mental health support and counselling sessions, video GP consultations and private prescription services, as well as access to daily rewards to be cashed out for shopping vouchers
- Support from our inhouse Mental Health Champions
- Family-friendly flexible working options
- Participation in meaningful initiatives such as Macmillan Cancer Support Coffee Morning and the Walk for Wellbeing, Supporting causes that matter while connecting with colleagues
- CAREER DEVELOPMENT
- Accredited, certified compliance training given on employment
- Access to a suite of external, certified resources via our Learning Management System
- Supportive continuous professional development culture with an annual appraisal and objectives, or a Personal Development Plan
- Opportunities to undertake both internal and external training courses, including potential for in-house Apprenticeships
Full terms on our benefits can be found in our Handbook.
APPLICANT REQUIREMENTS
The successful applicant will have/be
- A minimum of three years' experience within hotel sales, business development, revenue, or account management.
- Experience working within a four or five-star hotel environment.
- Demonstrable success in achieving sales targets and driving revenue growth.
- Strong knowledge of the Manchester hospitality and corporate market.
- Excellent networking, presentation and relationship-building skills.
- Commercial awareness with a proactive and strategic approach to sales.
- The ability to work collaboratively across multiple departments whilst maintaining excellent attention to detail.
- A confident, professional and engaging communication style.
- An enthusiastic individual who will promote our culture of positivity.
- Be task oriented with a great pride for the work they do and attention to detail.
- Flexible with shift patterns and available around the needs of our business.
- Successful candidates must demonstrate having researched our brand and a genuine desire to be part of our team.
- APPLY
Please send us your up to date CV.
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Sales Manager in Manchester
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Dakota Manchester. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Dakota Manchester
Don't be shy about reaching out to Dakota Manchester directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hotel Sales Manager in Manchester
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Dakota Manchester and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Dakota Manchester
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
