Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Maximise hotel occupancy and deliver exceptional guest service via phone and email.
- Company: A vibrant lifestyle hotel brand in the heart of Manchester.
- Benefits: Competitive salary of £27,000, bonus opportunities, and employee benefits.
- Why this job: Join a dynamic team and enhance guest experiences in a growing hotel brand.
- Qualifications: Minimum two years' experience in hotel reservations or guest relations.
- Other info: Flexible shifts and a passion for service are essential for success.
The predicted salary is between 16200 - 19800 £ per year.
A growing lifestyle hotel brand, located in the heart of Manchester, seeks a dedicated Reservations team member. You will maximize hotel occupancy while providing exceptional guest service through phone and email interactions.
The role requires a minimum of two years of experience in a hotel environment, particularly in reservations or guest relations. A strong knowledge of property management systems is essential, and a passion for excellent service will be key to your success.
This position offers varied shifts, a competitive salary of £27,000, plus bonus opportunities and employee benefits.
Guest Reservations Specialist: Elevate Stays & Service in Manchester employer: Dakota Manchester
Contact Detail:
Dakota Manchester Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Reservations Specialist: Elevate Stays & Service in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know about openings at lifestyle hotels. A friendly chat can sometimes lead to a referral, which is golden when applying for roles like the Guest Reservations Specialist.
✨Tip Number 2
Practice makes perfect! Before your interview, rehearse common questions related to reservations and guest service. We recommend role-playing with a friend to boost your confidence and ensure you can showcase your experience effectively.
✨Tip Number 3
Show off your tech skills! Familiarise yourself with popular property management systems if you haven't already. Being able to discuss your experience with these tools during the interview will definitely set you apart from other candidates.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining our team. It shows initiative and enthusiasm, which are key traits for a Guest Reservations Specialist.
We think you need these skills to ace Guest Reservations Specialist: Elevate Stays & Service in Manchester
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your two years of experience in the hotel industry, especially in reservations or guest relations. We want to see how your background aligns with what we’re looking for!
Be Personable: Since this role is all about exceptional guest service, let your personality shine through in your application. We love candidates who can convey their passion for helping others, so don’t hold back!
Know Your Systems: Mention your familiarity with property management systems in your application. We’re keen on candidates who can hit the ground running, so showing us you’ve got the tech skills will definitely work in your favour.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our growing lifestyle hotel brand!
How to prepare for a job interview at Dakota Manchester
✨Know Your Stuff
Make sure you brush up on your knowledge of property management systems. Familiarise yourself with the specific software used by the hotel brand, as this will show that you're proactive and ready to hit the ground running.
✨Showcase Your Experience
With a minimum of two years in a hotel environment, be prepared to discuss specific examples from your past roles. Highlight situations where you maximised occupancy or provided exceptional guest service, as these will resonate well with the interviewers.
✨Practice Your Communication Skills
Since the role involves phone and email interactions, practice articulating your thoughts clearly and professionally. Consider doing mock interviews with friends or family to refine your responses and ensure you come across as confident and personable.
✨Emphasise Your Passion for Service
Let your enthusiasm for excellent guest service shine through during the interview. Share stories that demonstrate your commitment to going above and beyond for guests, as this aligns perfectly with the hotel's values and mission.