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- Tasks: Welcome guests, drive them to terminals, and provide top-notch concierge services.
- Company: Exciting new hotel opening at Dakota Manchester Airport in July 2026.
- Benefits: Special discounts, bonuses, extra holiday, meals on duty, and mental health support.
- Other info: Flexible shifts and opportunities for career development and training.
- Why this job: Join a vibrant team and create unforgettable experiences for guests.
- Qualifications: Full UK drivers license, hospitality experience, and a positive attitude.
The predicted salary is between 25000 - 30000 £ per year.
We’re preparing to open our largest hotel yet, Dakota Manchester Airport, opening our doors to guests on 1st July 2026. This brand-new property will feature our signature Bar & Grill and deliver the exceptional guest experience Dakota is known for. With a planned start date of 8th June 2026, we are seeking a hospitable individual with a full UK drivers license for the role of Concierge with valet parking and driving duties.
Primary Role Responsibilities
- Carry out Concierge duties by welcoming all guests who arrive at Dakota, providing bag portering, and working closely with Reception to provide a seamless experience.
- Drive the airport transfer vehicle, an 8‑seater Mercedes Vito or a 7‑series BMW, to chauffeur drive guests to their terminal while providing baggage assistance in and out of the vehicle.
- Carry out valet parking duties, driving and parking guest cars as well as the hotel car.
- Provide a consistently excellent level of guest service in accordance with our service principles and values, ensuring that all guests receive special attention and recognition.
- Work closely alongside all other departments, especially Reception, to ensure excellent communication and be proactive in assisting other departments as required. This may include delivering room service, taking items to guest bedrooms, and answering the hotel phone.
- Manage the welcome and seating of any groups of guests before entering the building.
- Offer additional services to make the guest experience more seamless, e.g., making restaurant reservations, assisting in directions, providing local recommendations.
Applicant Requirements
- Working experience as a Concierge, Doorperson or Security is highly desirable.
- Hands‑on approach to all aspects of the role, being proactive to carry guests luggage and provide general assistance.
- Due to car insurance requirements, the applicant must have a full UK drivers license with a maximum of 6 points and be aged 25 or above.
- Have held a full UK drivers license for at least 5 years for car insurance purposes.
- An enthusiastic individual who will promote our culture of positivity.
- Be task oriented with a great pride for the work they do and attention to detail.
- Flexible with shift patterns and available around the needs of our business.
- Demonstrate having researched our brand and a genuine desire to be part of our team.
What We Offer
- Financial: Special discounts on stays and dining at any Dakota. Bonuses to recommend a friend to join our team and every time you are mentioned on Trip Advisor. Additional holiday day on the first anniversary of your employment. Meals on duty and uniforming.
- Wellbeing: Access to our Employee Assistance Program which includes free private mental health support and counselling sessions, video GP consultations and private prescription services, as well as access to daily rewards to be cashed out for shopping vouchers. Support from our in‑house Mental Health Champions. Family‑friendly flexible working options. Participation in meaningful initiatives such as Macmillan Cancer Support Coffee Morning and the Walk for Wellbeing, supporting causes that matter while connecting with colleagues.
- Career Development: Accredited, certified compliance training given on employment. Access to a suite of external, certified resources via our Learning Management System. Supportive continuous professional development culture with an annual appraisal and objectives, or a Personal Development Plan. Opportunities to undertake both internal and external training courses, including potential for in‑house Apprenticeships.
Full terms on our benefits can be found in our Handbook.
Hotel Chauffeur & Valet Driver (Concierge) - Dakota Manchester Airport employer: Dakota Manchester Airport
Contact Detail:
Dakota Manchester Airport Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Chauffeur & Valet Driver (Concierge) - Dakota Manchester Airport
✨Tip Number 1
Get to know Dakota! Research our brand, values, and what makes us unique. This will not only help you stand out in interviews but also show your genuine interest in being part of our team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at industry events. A friendly chat can sometimes lead to insider tips or even a referral, which can give you a leg up in the hiring process.
✨Tip Number 3
Practice your hospitality skills! Role-play common scenarios you might face as a Concierge. Think about how you'd welcome guests, handle their requests, and provide that exceptional service we pride ourselves on.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining Dakota and ready to be part of our exciting journey.
We think you need these skills to ace Hotel Chauffeur & Valet Driver (Concierge) - Dakota Manchester Airport
Some tips for your application 🫡
Show Your Hospitality Skills: Make sure to highlight any previous experience in hospitality or customer service. We want to see how you can bring that warm, welcoming vibe to Dakota and make our guests feel special from the moment they arrive.
Tailor Your Application: Don’t just send a generic application! Take a bit of time to tailor your CV and cover letter to reflect the specific skills and experiences that match the Concierge role. We love seeing candidates who really understand what we’re about.
Be Clear About Your Driving Experience: Since driving is a key part of this role, be sure to mention your driving history and any relevant qualifications. We need to know you’ve got the chops to handle our luxury vehicles safely and efficiently.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join the Dakota team!
How to prepare for a job interview at Dakota Manchester Airport
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Hotel Chauffeur & Valet Driver. Familiarise yourself with the key tasks like providing exceptional guest service, handling luggage, and driving guests to their terminals. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Hospitality Skills
Since this role is all about guest experience, think of examples from your past work where you went above and beyond for customers. Be ready to share specific stories that highlight your proactive approach and attention to detail, as these are crucial for making guests feel special at Dakota.
✨Demonstrate Your Driving Experience
As a chauffeur, your driving skills are paramount. Be prepared to discuss your driving history, including your full UK driver's licence and any relevant experience you have with similar vehicles. Mention how you ensure safety and comfort for passengers, which aligns with Dakota's commitment to excellence.
✨Research Dakota and Its Values
Take some time to learn about Dakota's brand and values before your interview. Understanding their culture of positivity and exceptional service will allow you to align your answers with what they’re looking for. Show genuine interest in being part of their team and how you can contribute to their mission.