Food and Beverage Manager - Dakota Manchester Airport

We are seeking a food and beverage professional with a passion for wines and great service for the exciting opportunity of Food & Beverage Manager. This senior role will oversee quality and service standards through all of our F&B operations.

CONTRACT AND PAY RATE

The role carries a permanent contract of 45 hours per week working fully flexible shifts, working any 5 days out of 7 including weekends. It comes with a competitive salary and a target-based bonus.

PRIMARY ROLE RESPONSIBILITIES

Reporting to the Hotel Manager, the role of Food and Beverage Manager is responsible for overseeing the levels of service delivered across all food and beverage areas as well as being a hands-on operational leader driving excellence within our Bar & Grill team. The primary responsibilities of the role include:

• Overseeing services across F&B, ensuring the highest levels of service to all guests.
• Delivering on-the-job coaching to our team, always having a hands-on approach to service and hosting.
• Driving standards at all times.
• Working closely with colleagues within the management team, especially our Head Chef.
• Working with Reception to increase resident to diner ratios and to provide guests with the full Dakota experience.
• Driving the commercial running of F&B operation including managing payroll by overseeing the development of the rota and approving them.
• Managing the bookings diary, sequence of service, as well as driving a culture of sales through service.
• Maintaining and having a full understanding of supplier contracts, overseeing accurate stock takes and effective orders.
• Developing the knowledge of your team and enthusing the entire team with your passion for food and beverage.
• Working closely with HR to support the journey of all F&B team members by being involved in the interview process, ongoing training, holding appraisals, and conducting frequent one-to-one meetings.
• Implementing training plans and delivering on-the-job training to drive the smoothest, most polished levels of guest service throughout the F&B operation.

BENEFITS

In addition to being part of a culture infused with positivity and opportunity for ongoing development, tangible benefits you could enjoy when you join our team include:

• Special discounts on stays and dining at any Dakota.
• Access to our Employee Assistance Program which includes free private mental health support and counselling sessions, video GP consultations and private prescription services, as well as access to daily rewards to be cashed out for shopping vouchers.
• Support from our in-house Mental Health Champions.
• Additional holiday day on the first anniversary of your employment.
• Family-friendly flexible working options.
• Meals on duty and uniforming.
• Bonuses to recommend a friend to join our team.
• Accredited, certified compliance training given on employment.
• Access to a suite of external, certified resources via our Learning Management System.
• Supportive continuous professional development culture with an annual appraisal and objectives, or a Personal Development Plan.
• Opportunities to undertake both internal and external training courses, including potential for in-house Apprenticeships.

APPLICANT REQUIREMENTS

The successful applicant will have/be:

• At least three years’ experience as a Restaurant Manager or above in a similar calibre of full-service restaurant [required].
• At least one year’s experience in a leadership position overseeing beverage in a cocktail bar environment [required].
• Experience working in a hotel environment including being a Duty Manager [preferable].
• Holding a valid personal license [preferable].
• Fully flexible in working shifts including evenings and weekends [required].
• An enthusiastic individual who will promote our culture of positivity.
• Task-oriented with great pride for the work they do and attention to detail.
• Successful candidates must demonstrate having researched our brand and a genuine desire to be part of our team.

APPLY

Please send us your up-to-date CV. For more information on our luxury hotel, visit our Careers page to learn about current opportunities and find your Dream Roles at Dakota – we’d love to hear from you!