At a Glance
- Tasks: Lead our restaurant team to deliver exceptional service and enhance guest experiences.
- Company: Join Dakota Hotels, a stylish and growing lifestyle brand in the UK.
- Benefits: Enjoy discounts, bonuses, meals on duty, and access to mental health support.
- Other info: Join an award-winning team committed to developing talent and promoting from within.
- Why this job: Be part of a positive culture with opportunities for career growth and development.
- Qualifications: Experience in restaurant management and a passion for excellent service.
The predicted salary is between 31500 - 38500 £ per year.
We are seeking an experienced restaurant waiter with leadership skills for the role of Restaurant Supervisor.
- Primary Role Responsibilities
- Drive the highest levels of service delivered within our restaurant, and providing direction to our restaurant waiting team.
- Run services within the restaurant through breakfast, lunch or dinner, offering the highest levels of service to all guests.
Have a hands‑on approach to service and hosting, driving standards at all times.
- Implement training plans and deliver on‑the‑job training to drive the smoothest, most polished levels of service.
- Carry out knowledge and wine training and work to continuously improve the teams’ knowledge to better enhance the guest experience.
- Support the commercial running of the restaurant operation including approving rota hours and placing orders.
- Have a hands‑on approach to service and hosting, driving standards at all times.
- To have a comprehensive knowledge of food and beverage menu options to be able to offer guests recommendations, including understanding the allergens present.
- Applicant Requirements
The successful applicant will have/be
- At least one year’s experience as a Restaurant Manager or Assistant Restaurant Manager position in a similar calibre of full‑service restaurant with experience in writing rotas, delivering training, and daily people management.
- Strong commercial awareness with the ability to strategically drive revenue.
- Experience in running services and carrying out cash up.
- Strong knowledge of wines and wine pairings with dishes is essential.
- An enthusiastic individual who will promote our culture of positivity.
- Be task oriented with a great pride for the work they do and attention to detail.
- Flexible with shift patterns and available around the needs of our business.
- Successful candidates must demonstrate having researched our brand and a genuine desire to be part of our team.
What We Offer
In addition to being part of a culture infused with positivity and opportunity for ongoing development, tangible benefits you could enjoy when you join our team include:
- Financial
- Special discounts on stays and dining at any Dakota.
- Bonuses to recommend a friend to join our team and every time you are mentioned on Trip Advisor.
- Additional holiday day on the first anniversary of your employment.
- Meals on duty and uniforming.
- Wellbeing
- Access to our Employee Assistance Program which includes free private mental health support and counselling sessions, video GP consultations and private prescription services, as well as access to daily rewards to be cashed out for shopping vouchers.
- Support from our in‑house Mental Health Champions.
- Family‑friendly flexible working options.
- Participation in meaningful initiatives such as Macmillan Cancer Support Coffee Morning and the Walk for Wellbeing, Supporting causes that matter while connecting with colleagues.
- Career Development
- Accredited, certified compliance training given on employment.
- Access to a suite of external, certified resources via our Learning Management System.
- Supportive continuous professional development culture with an annual appraisal and objectives, or a Personal Development Plan.
- Opportunities to undertake both internal and external training courses, including potential for in‑house Apprenticeships.
Full terms on our benefits can be found in our Handbook.
About Dakota Hotels
Dakota is a growing UK‑based lifestyle brand, known for our stylish hotels, bustling brasserie, grills and upscale cocktail bars.
Dakota’s story started with two boutique hotels on the outskirts of Edinburgh, in South Queensferry, and Glasgow, in Eurocentral.
We have now expanded into prime city centre locations in Glasgow, Leeds, Manchester and Newcastle with more in our pipeline.
Dakota is synonymous for delivering attentive and genuine guest service.
We attract hard‑working individuals who are passionate about working to the highest standards and have been voted within The Caterer’s Top 15 Best Employers in Hospitality for the last five years in a row.
We were also featured within the Top 10 employers in the 2024 Sunday Times Best Places to Work in the UK, as well as being awarded the Spotlight Award for Best Places to Work for LGBTQIA+ employees.
As recent winners of The Cateys ‘People Team of the Year’, we have award‑winning internal training programmes within Dakota Academy fostering continuous development and ongoing training.
As a result, over 75% of our leaders have been promoted internally and, for four consecutive years, a member of our team has won a prestigious Acorn Award awarded by The Caterer to the ‘Top 30 under 30’ in the industry, demonstrating our success in developing talent.
Apply
Please send us your up‑to‑date CV.
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Restaurant Manager in Manchester employer: Dakota Manchester Airport
At Dakota Manchester Airport, we pride ourselves on fostering a vibrant and inclusive work culture that encourages creativity and growth. As a Lead Sous Chef, you will not only lead a talented kitchen team but also benefit from ongoing training and development opportunities, ensuring your culinary skills flourish in a dynamic environment. With our commitment to excellence and a supportive atmosphere, Dakota is an exceptional employer for those seeking a rewarding career in the hospitality industry.
