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For Companies At a Glance
- Tasks: Deliver exceptional service, take orders, and create memorable guest experiences.
- Company: Join Dakota Hotels, a stylish and growing UK lifestyle brand.
- Benefits: Enjoy discounts, bonuses, meals on duty, and mental health support.
- Why this job: Be part of a positive culture with opportunities for growth and development.
- Qualifications: 2 years of hospitality experience and an outgoing personality required.
- Other info: Flexible shifts, supportive team, and award-winning training programmes.
The predicted salary is between 24000 - 30000 £ per year.
We are seeking an outgoing individual with waiting experience for the role of Senior Bar Waiter / Waitress to deliver exceptional service to our guests. This full-time role involves working primarily evening shifts, making it ideal for individuals who may have day-time commitments.
PRIMARY ROLE RESPONSIBILITIES
- Deliver attentive table service within the bar, taking guest orders, and delivering food and drinks to guest tables.
- Creating memorable guest experiences through genuine conversation and personalised drink recommendations.
- Work closely with the Restaurant and Reception team to ensure the flow of communication.
- Have a comprehensive knowledge of food and beverage menu options to be able to offer guests recommendations, including understanding the allergens present.
APPLICANT REQUIREMENTS
- At least 2 years working experience, ideally in a hospitality environment.
- Previous waiting or coffee shop experience is strongly preferred.
- An outgoing personality with effective communication skills.
- Ability to work at pace and be proactive for the duration of your shift.
- Willing and able to pour, serve and sell alcohol.
- An enthusiastic individual who will promote our culture of positivity.
- Task oriented with great pride for the work they do and attention to detail.
- Flexible with shift patterns and available around the needs of our business.
- Successful candidates must demonstrate having researched our brand and a genuine desire to be part of our team.
WHAT WE OFFER
- FINANCIAL: Special discounts on stays and dining at any Dakota, bonuses to recommend a friend to join our team, additional holiday day on the first anniversary of your employment, meals on duty and uniforming.
- WELLBEING: Access to our Employee Assistance Program which includes free private mental health support and counselling sessions, video GP consultations and private prescription services, as well as access to daily rewards to be cashed out for shopping vouchers.
- Support from our in-house Mental Health Champions, family-friendly flexible working options, participation in meaningful initiatives such as Macmillan Cancer Support Coffee Morning and the Walk for Wellbeing.
- CAREER DEVELOPMENT: Accredited, certified compliance training given on employment, access to a suite of external, certified resources via our Learning Management System, supportive continuous professional development culture with an annual appraisal and objectives, or a Personal Development Plan.
- Opportunities to undertake both internal and external training courses, including potential for in-house Apprenticeships.
Full terms on our benefits can be found in our Handbook.
ABOUT DAKOTA HOTELS
Dakota is a growing UK-based lifestyle brand, known for our stylish hotels, bustling brasseries and upscale cocktail bars. Dakota’s story started with two boutique hotels on the outskirts of Edinburgh and Glasgow. We have now expanded into prime city centre locations in Glasgow, Leeds, Manchester, and Newcastle with more in our pipeline. Dakota is synonymous with delivering attentive and genuine guest service. We attract hard-working individuals who are passionate about working to the highest standards and have been voted within The Caterer’s Top 15 Best Employers in Hospitality for the last five years in a row.
We were also featured within the Top 10 employers in the 2024 Sunday Times Best Places to Work in the UK, as well as being awarded the Spotlight Award for Best Places to Work for LGBTQIA+ employees. As recent winners of The Cateys ‘People Team of the Year’, we have award-winning internal training programmes within Dakota Academy fostering continuous development and ongoing training. As a result, over 75% of our leaders have been promoted internally and, for four consecutive years, a member of our team has won a prestigious Acorn Award awarded by The Caterer to the ‘Top 30 under 30’ in the industry, demonstrating our success in developing talent.
APPLY
Please send us your up to date CV.
Senior Bar Waiter/ Waitress - Full Time in Leeds employer: Dakota Leeds
Contact Detail:
Dakota Leeds Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Bar Waiter/ Waitress - Full Time in Leeds
✨Tip Number 1
Get to know Dakota! Before your interview, dive into our brand's story and values. Show us you’re genuinely interested in being part of our team by mentioning specific things you love about our culture.
✨Tip Number 2
Practice your communication skills! As a Senior Bar Waiter/Waitress, you'll need to engage with guests. Try role-playing with friends or family to get comfortable with making personalised drink recommendations and having genuine conversations.
✨Tip Number 3
Be ready to showcase your experience! Think of examples from your past roles where you delivered exceptional service or handled busy shifts. We want to hear how you’ve made memorable guest experiences!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the Dakota family. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Senior Bar Waiter/ Waitress - Full Time in Leeds
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your waiting experience in your CV. We want to see how your past roles have prepared you for delivering exceptional service, so don’t hold back on the details!
Personalise Your Application: Take a moment to research Dakota and our culture. We love seeing genuine enthusiasm for our brand, so let us know why you want to be part of our team in your cover letter.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured CVs that make it easy for us to see your skills and experience at a glance.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Dakota Leeds
✨Know the Menu Inside Out
Make sure you have a solid understanding of the food and beverage options available. This includes knowing the ingredients, allergens, and being able to suggest personalised drink recommendations. It’ll show that you’re genuinely interested in providing exceptional service.
✨Show Off Your Personality
As a Senior Bar Waiter/Waitress, your outgoing personality is key! During the interview, let your enthusiasm shine through. Share experiences where you created memorable guest interactions or went above and beyond to ensure customer satisfaction.
✨Demonstrate Team Spirit
Highlight your ability to work closely with other teams, like the Restaurant and Reception staff. Share examples of how you’ve effectively communicated and collaborated in past roles to ensure smooth service. This will show you understand the importance of teamwork in hospitality.
✨Be Ready for Scenario Questions
Prepare for questions that ask how you would handle specific situations, such as dealing with difficult guests or busy shifts. Think of examples from your previous experience that demonstrate your problem-solving skills and ability to stay calm under pressure.