At a Glance
- Tasks: Welcome guests, serve breakfast, and provide top-notch table service.
- Company: Join Dakota Hotels, a stylish and growing lifestyle brand.
- Benefits: Enjoy discounts, bonuses, meals on duty, and mental health support.
- Other info: Great career development opportunities with award-winning training programmes.
- Why this job: Be part of a positive culture and make memorable dining experiences.
- Qualifications: 1 year of hospitality experience and a sociable, proactive attitude.
The predicted salary is between 22000 - 26000 £ per year.
We are seeking a morning person and outgoing personality for the role of Restaurant Waitress/Waiter to work our Breakfast service.
PRIMARY ROLE RESPONSIBILITIES
- Give a warm welcome to all guests as they come into the Grill, offering and serving tea, coffee before taking their breakfast order.
- Carry out the role of a section waiter/waitress, providing table service, taking guest orders and running large trays of delicious food to guest tables.
- Provide the highest levels of guest service, offering personalised dish and beverage recommendations, and delivering a memorable dining experience.
- Work closely with the Bar and Kitchen team to ensure the effective flow of communication.
- Maintain a comprehensive level of knowledge of our current breakfast menu to be able to offer guests recommendations, including understanding the allergens presence in dishes.
APPLICANT REQUIREMENTS
- At least 1 year working experience, ideally in a hospitality environment.
- Having previous waiting or coffee shop experience is strongly preferred.
- A sociable person who enjoys early morning starts.
- Be an outgoing personality with effective communication skills.
- Ability to work at pace and be proactive for the duration of your shift.
- An enthusiastic individual who will promote our culture of positivity.
- Be task oriented with a great pride for the work they do and attention to detail.
- Flexible with shift patterns and available around the needs of our business.
- Successful candidates must demonstrate having researched our brand and a genuine desire to be part of our team.
WHAT WE OFFER
- FINANCIAL: Special discounts on stays and dining at any Dakota, bonuses to recommend a friend to join our team and every time you are mentioned on Trip Advisor, additional holiday day on the first anniversary of your employment, meals on duty and uniforming.
- WELLBEING: Access to our Employee Assistance Program which includes free private mental health support and counselling sessions, video GP consultations and private prescription services, as well as access to daily rewards to be cashed out for shopping vouchers, support from our inhouse Mental Health Champions, family-friendly flexible working options, participation in meaningful initiatives such as Macmillan Cancer Support Coffee Morning and the Walk for Wellbeing.
- CAREER DEVELOPMENT: Accredited, certified compliance training given on employment, access to a suite of external, certified resources via our Learning Management System, supportive continuous professional development culture with an annual appraisal and objectives, or a Personal Development Plan, opportunities to undertake both internal and external training courses, including potential for in-house Apprenticeships.
Full terms on our benefits can be found in our Handbook.
ABOUT DAKOTA HOTELS
Dakota is a growing UK-based lifestyle brand, known for our stylish hotels, bustling brasserie Grills and upscale cocktail Bars. Dakota’s story started with two boutique hotels on the outskirts of Edinburgh, in South Queensferry, and Glasgow, in Eurocentral. We have now expanded into prime city centre locations in Glasgow, Leeds, Manchester, and Newcastle with more in our pipeline. Dakota is synonymous for delivering attentive and genuine guest service. We attract hard-working individuals who are passionate about working to the highest standards and have been voted within The Caterer’s Top 15 Best Employers in Hospitality for the last five years in a row. We were also featured within the Top 10 employers in the 2024 Sunday Times Best Places to Work in the UK, as well as being awarded the Spotlight Award for Best Places to Work for LGBTQIA+ employees.
As recent winners of The Cateys ‘People Team of the Year’, we have award-winning internal training programmes within Dakota Academy fostering continuous development and ongoing training. As a result, over 75% of our leaders have been promoted internally and, for four consecutive years, a member of our team has won a prestigious Acorn Award awarded by The Caterer to the ‘Top 30 under 30’ in the industry, demonstrating our success in developing talent.
APPLY: Please send us your up to date CV.
Restaurant Waiter / Waitress - Breakfast Assistant in Leeds employer: Dakota Leeds
Dakota Hotels is an exceptional employer, offering a vibrant work culture that prioritises positivity and employee development. With generous benefits such as discounts on stays and dining, access to mental health support, and opportunities for career advancement through accredited training, Dakota fosters a supportive environment where team members can thrive. Join us in delivering memorable dining experiences while being part of a company recognised as one of the best places to work in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Waiter / Waitress - Breakfast Assistant in Leeds
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Dakota Hotels. Understand their values and what makes them tick. This will help you show genuine interest and make a great impression.
✨Tip Number 2
Practice your people skills! As a waiter or waitress, you'll be interacting with guests all morning. Think about how you can showcase your outgoing personality during the interview. Maybe even role-play some scenarios with a friend!
✨Tip Number 3
Be ready to talk about your experience! Highlight any previous waiting or hospitality roles you've had. Share specific examples of how you provided excellent service or handled busy shifts. We love hearing about your successes!
✨Tip Number 4
Don’t forget to ask questions! Show us you're engaged by asking about the team culture or training opportunities. It’s a two-way street, and we want to make sure you’re a good fit for us too. And remember, apply through our website for the best chance!
We think you need these skills to ace Restaurant Waiter / Waitress - Breakfast Assistant in Leeds
Some tips for your application 🫡
Show Your Personality:We want to see the real you! When writing your application, let your outgoing personality shine through. Use a friendly tone and share a bit about why you love working in hospitality, especially during those early morning shifts.
Tailor Your CV:Make sure your CV is tailored to the role of Restaurant Waiter/Waitress. Highlight any relevant experience, especially in breakfast service or similar environments. We love seeing how your past roles have prepared you for this position!
Do Your Research:Before applying, take some time to research Dakota Hotels. Mentioning specific details about our brand in your application shows us that you're genuinely interested in being part of our team. It’s a great way to stand out!
Keep It Professional Yet Friendly:While we love a casual vibe, remember to keep your application professional. Use clear language, check for typos, and ensure your CV is well-structured. A polished application reflects your attention to detail, which is super important in our industry!
How to prepare for a job interview at Dakota Leeds
✨Know the Breakfast Menu Inside Out
Make sure you’ve thoroughly researched the breakfast menu before your interview. Familiarise yourself with the dishes, ingredients, and any allergens present. This will not only impress your interviewers but also show that you're genuinely interested in providing excellent service.
✨Show Off Your Outgoing Personality
As a waiter or waitress, your personality is key! During the interview, let your sociable side shine through. Practice friendly greetings and engaging conversation starters to demonstrate how you would welcome guests and create a warm atmosphere.
✨Demonstrate Teamwork Skills
Since you'll be working closely with the Bar and Kitchen team, highlight any past experiences where you successfully collaborated with others. Share specific examples of how you communicated effectively and contributed to a positive team environment.
✨Be Ready for Scenario Questions
Prepare for questions that ask how you would handle specific situations, like a guest complaint or a busy breakfast rush. Think about your past experiences and how you can apply them to ensure a memorable dining experience for guests.
