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Dakota Hotels

Restaurant Waiter/Waitress - 24 hours

Motherwell Part-Time No home office possible

At a Glance

Tasks: Serve delicious food and drinks while creating memorable experiences for our guests.
Company: Join Dakota Hotels, a stylish UK lifestyle brand known for exceptional service and vibrant culture.
Benefits: Enjoy 40% off stays, flexible hours, mental health support, and ongoing training opportunities.
Why this job: Be part of an award-winning team that values positivity and personal development in hospitality.
Qualifications: Must have at least 1 year of experience in hospitality and excellent communication skills.
Other info: Located in Motherwell, easily accessible with free parking and bus routes.

Join to apply for the Restaurant Waiter/Waitress – 24 hours role at Dakota Hotels

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Join to apply for the Restaurant Waiter/Waitress – 24 hours role at Dakota Hotels

Dakota Hotel based in Motherwell are seeking an outgoing individual with waiting experience for the role of Restaurant Waiter / Waitress to deliver exceptional service to our guests.

CONTRACT AND PAY RATE

Earnings are up to 13.71 per hour, based on NMW, per hour, paid weekly equating to a minimum guaranteed gross annual salary of £17,100 (inclusive of the anticipated tronc payment).

The role carries a permanent contract of a minimum of 24 hours per week, working any 4 days out of 7.

Primary Role Responsibilities

Carry out the role of a section waiter/waitress, providing table service, taking guest orders and running large trays of delicious food to guest tables.
Provide the highest levels of guest service, offering personalised dish and beverage recommendations, and delivering a memorable dining experience.
Work closely with the Bar and Kitchen team to ensure the effective flow of communication.
To have a comprehensive knowledge of food and beverage menu options to enhance the guest experience.

Benefits

In addition to being part of a culture infused with positivity and opportunity for ongoing development, tangible benefits you could enjoy when you join our team include:

40 per cent off stays at any Dakota
25 per cent off drinks and dining at any Dakota
Access to our Employee Assistance Program which includes
free private mental health support and counselling sessions
video GP consultations and private prescription services
access to daily rewards to be cashed out for shopping vouchers
Access to discounted gift card platform
Support from our inhouse Mental Health Champions
Additional holiday day on the first anniversary of your employment.
Family-friendly flexible working options
Meals on duty and uniforming
£200 bonus to recommend a friend to join our team
£10 bonus every time you are mentioned on Trip Advisor
Free bi-annual eye testing for users of display screen equipment
Accredited, certified compliance training given on employment such as in Food Hygiene, Alcohol Responsibility, Data Protection, and Health & Safety
Access to a suite of external, certified resources via our Learning Management System
Supportive continuous professional development culture with an annual appraisal and objectives, or a Personal Development Plan.
Opportunities to undertake both internal and external training courses, including potential for in-house Apprenticeships.

Full terms on our benefits can be found in our Handbook.

About Dakota Hotels

Dakota is a growing UK-based lifestyle brand, known for our stylish hotels, bustling brasserie Grills and upscale cocktail Bars. Dakota’s story started with two boutique hotels on the outskirts of Edinburgh, in South Queensferry, and Glasgow, in Eurocentral. We have now expanded into prime city centre locations in Glasgow, Leeds, and Manchester, with Newcastle coming in 2025 and more in our pipeline.

Dakota is synonymous for delivering attentive and genuine guest service. We attract hard-working individuals who are passionate about working to the highest standards and have been voted within The Caterer’s Top 15 Best Employers in Hospitality for the last five years in a row. We were also featured within the Top 10 employers in the 2024 Sunday Times Best Places to Work in the UK, as well as being awarded the Spotlight Award for Best Places to Work for LGBTQIA+ employees.

As recent winners of The Cateys ‘People Team of the Year’, we have award-winning internal training programmes within Dakota Academy fostering continuous development and ongoing training. As a result, over 75% of our leaders have been promoted internally and, for four consecutive years, a member of our team has won a prestigious Acorn Award awarded by The Caterer to the ‘Top 30 under 30’ in the industry, demonstrating our success in developing talent.

Our location, Parklands Ave, Motherwell ML1 4WQ, is just off the M8 motorway in Maxim Business Park at the Eurocentral Junction, we are a 92-bedroom boutique hotel which boasts a destination Bar & Grill restaurant as well as a newly built wedding events space.

Our location is easily accessible by car and we offer complimentary parking for both employees and guests. Additionally, there are frequent buses using the CityLink 900 route, only 20 minutes from Buchanan St Bus Station directly to our hotel.

Applicant Requirements

The successful applicant will have/be:

At least 1 year working experience, ideally in a hospitality environment.
Be an outgoing personality with effective communication skills.
Ability to work at pace and be proactivefor the duration of your shift.
Willing and able to pour, serve and sell alcohol.
Be able to be physically active in your role, standing for much of your shift and working at pace.
An enthusiastic individual who will promote our culture of positivity.
Be task oriented with a great pride for the work they do and attention to detail.
Flexible with shift patterns and available around the needs of our business.
Successful candidates must demonstrate having researched our brand and a genuine desire to be part of our team.

APPLY

Please send us your up to date CV.

Visit our Careers page to learn about current opportunities and find your #DreamRolesAtDakota – we’d love to hear from you!

For more information on our luxury hotel, please visit our:

Website
Dakota Hotels Instagram or Dakota Eurocentral Instagram
Trip Advisor
Facebook page

Seniority level

Seniority level

Entry level

Employment type

Employment type

Part-time

Job function

Job function

Management and Manufacturing
Industries

Hospitality

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