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- Tasks: Join our Front of House Team as a Night Porter, working independently during night shifts.
- Company: Dakota Hotel is a stylish, growing UK-based lifestyle brand with a focus on exceptional guest service.
- Benefits: Enjoy discounts, mental health support, flexible hours, meals on duty, and opportunities for professional development.
- Why this job: Be part of a positive culture in an award-winning team that values your growth and well-being.
- Qualifications: Experience in cleaning or labouring preferred; must be reliable, detail-oriented, and able to work nights.
- Other info: Opportunities for internal promotions and training available; apply now to join our dynamic team!
The predicted salary is between 24300 - 24300 £ per year.
Overview
Dakota Hotel based in Newcastle are seeking a reliable and proactive individual who enjoys working alone to join our Front of House Team in the role of Night Porter.
Contract and Pay Rate
Earnings are £13.30 per hour, paid weekly, equating to a minimum guaranteed gross annual salary of £11,065 (inclusive of the anticipated tronc payment). The role carries a permanent contract of a minimum of 16 hours per week, usually shifts will be Friday, Saturday or Sunday evenings between 10:30pm–7:00am.
Primary Responsibilities
- To set up our meetings and events spaces for conferences and private dinners, carrying out detailing to provide guests with an immaculately clean and welcoming space in accordance with their specific needs.
- Preparing and delivering room service throughout the evening.
- Carry out deep cleaning tasks such as vacuum cleaning, dusting and polishing, mopping. To thoroughly deep clean the public areas of the hotel.
- Work closely alongside all other departments especially Reception to ensure excellent communication and be proactive in assisting other departments as required. This may include delivering room service, taking items to guest bedrooms, and answering the hotel phone.
- Be assigned the role of Fire Warden in the event of an emergency evacuation as well as being trained as a fire evacuation chair user to assist our guests.
- Follow health and safety procedures closely at all times particularly pertaining to the handling of waste and manual handling.
- Maintain a comprehensive knowledge of safe chemical handling guidelines and best practice relating to the immaculate upkeep of back of house and public areas.
Benefits
- Special discounts on stays and dining at any Dakota
- Access to our Employee Assistance Program which includes free private mental health support and counselling sessions, video GP consultations and private prescription services, as well as access to daily rewards to be cashed out for shopping vouchers
- Support from our inhouse Mental Health Champions
- Additional holiday day on the first anniversary of your employment
- Family-friendly flexible working options
- Meals on duty and uniforming
- Bonuses to recommend a friend to join our team and every time you are mentioned on Trip Advisor
- Accredited, certified compliance training given on employment
- Access to a suite of external, certified resources via our Learning Management System
- Supportive continuous professional development culture with an annual appraisal and objectives, or a Personal Development Plan
- Opportunities to undertake both internal and external training courses, including potential for in-house Apprenticeships
Full terms on our benefits can be found in our Handbook.
About Dakota Hotels
Dakota is a growing UK-based lifestyle brand, known for our stylish hotels, bustling brasserie Grills and upscale cocktail Bars. Dakota’s story started with two boutique hotels on the outskirts of Edinburgh, in South Queensferry, and Glasgow, in Eurocentral. We have now expanded into prime city centre locations in Glasgow, Leeds, Manchester and Newcastle with Manchester Airport coming soon and more in our pipeline.
Dakota is synonymous for delivering attentive and genuine guest service. We attract hard-working individuals who are passionate about working to the highest standards and have been voted within The Caterer’s Top 15 Best Employers in Hospitality for the last six years in a row. We were also featured within the Top 10 employers in the Sunday Times Best Places to Work in the UK for the last two years, as well as being awarded the Spotlight Award for Best Places to Work for LGBTQIA+ employees and 16-24 year olds.
As recent winners of The Cateys ‘People Team of the Year’, we have award-winning internal training programmes within Dakota Academy fostering continuous development and ongoing training. As a result, over 75% of our leaders have been promoted internally and, for five consecutive years, a member of our team has won a prestigious Acorn Award awarded by The Caterer to the ‘Top 30 under 30’ in the industry, demonstrating our success in developing talent.
Eurocentral | Edinburgh | Glasgow | Leeds | Manchester | Newcastle| Manchester Airport (coming soon)
Dakota Hotels are coming to Newcastle city centre in early 2025.
Ideally situated by the Gateshead Millennium Bridge on the quayside, our hotel will boast 118 bedrooms including stunning 33 suites. Dakota Newcastle will host our renowned Bar & Grill, Champagne Room, Cigar Terrace, and an events space for up to 60.
Applicant Requirements
The successful applicant will have/be:
- A minimum of one year’s working experience in a cleaning or labouring role is strongly preferred.
- Previous experience working night shifts is strongly preferred.
- Someone with an eye for detail and who likes to work alone.
- A reliable and dependable individual.
- Able to be proactive and work at pace.
- An enthusiastic individual who will promote our culture of positivity.
- Be task oriented with a great pride for the work they do and attention to detail.
- Flexible with shift patterns and available around the needs of our business.
- Successful candidates must demonstrate having researched our brand and a genuine desire to be part of our team.
Apply
Please send us your up to date CV.
For more information on our luxury hotel, visit our Careers page to learn about current opportunities and find your #DreamRolesAtDakota – we’d love to hear from you!
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Night Porter employer: Dakota Hotels
Contact Detail:
Dakota Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter
✨Tip Number 1
Familiarise yourself with Dakota Hotels' values and culture. Since they pride themselves on delivering attentive guest service, showing that you understand and align with their ethos during your interactions can set you apart.
✨Tip Number 2
Highlight any previous experience you have working night shifts or in similar roles. Being able to demonstrate your reliability and ability to work independently will be crucial for the Night Porter position.
✨Tip Number 3
Prepare to discuss how you handle cleaning tasks and your attention to detail. Since the role involves maintaining high standards of cleanliness, sharing specific examples from past experiences can showcase your suitability.
✨Tip Number 4
Be ready to talk about your flexibility with shift patterns. The job requires adaptability, so expressing your willingness to accommodate the hotel's needs will demonstrate your commitment to the role.
We think you need these skills to ace Night Porter
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Night Porter at Dakota Hotel. Highlight your relevant experience in cleaning or labouring roles and any previous night shift work in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your attention to detail, reliability, and ability to work independently, as these are key traits they are looking for.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your understanding of Dakota's culture and values, and express your genuine desire to be part of their team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for this role.
How to prepare for a job interview at Dakota Hotels
✨Research Dakota Hotel
Before your interview, take some time to learn about Dakota Hotel's values, culture, and services. Understanding their brand will show your genuine interest in the role and help you answer questions more effectively.
✨Highlight Relevant Experience
Make sure to discuss any previous experience you have in cleaning or labouring roles, especially if it involved night shifts. Be prepared to give specific examples of how you've demonstrated attention to detail and reliability in past jobs.
✨Show Your Proactive Nature
As a Night Porter, being proactive is key. During the interview, share instances where you took initiative in your previous roles, whether it was solving a problem or improving a process. This will demonstrate that you're a self-starter who can work independently.
✨Prepare Questions
At the end of the interview, you'll likely be asked if you have any questions. Prepare thoughtful questions about the role, team dynamics, or training opportunities. This shows your enthusiasm for the position and helps you assess if it's the right fit for you.
