At a Glance
- Tasks: Lead the night team, ensuring smooth hotel operations and guest safety.
- Company: Dakota Hotels is a stylish UK lifestyle brand with a focus on exceptional guest service.
- Benefits: Enjoy 40% off stays, flexible working, mental health support, and ongoing training opportunities.
- Other info: Located in Manchester City Centre, close to public transport.
- Why this job: Join a top-rated employer known for its positive culture and career development.
- Qualifications: Must have hotel management experience and be enthusiastic about delivering high standards.
The predicted salary is between 22000 - 30000 £ per year.
We are seeking a reliable and hard-working individual to join our Front of House Team in the role of Night Duty Manager .
Primary Role Responsibilities
- Reporting directly to the Senior Night Manager, you will support in the leadership of the nights team as delegated.
- For two-four nights per week, you will be the senior on duty and in charge of the night shift.
- Leadership responsibilities include delivering one-on-one training to new team members and completing their New Start Training Plan, managing workload through the shift, as well as ongoing performance management.
- Responsible for carrying out Reception duties checking guests in and out, supporting the Bar where required, ensuring the correct running of the Night Audit, banking, and completion of the Nights Cleaning Checklist.
- Knowledge of alcohol licensing and taking charge of the night shift during these hours ensuring we are adhering to legislation laws, keep the premises and our guests safe and secure, with the ability of being able to deescalate any security matters.
- As the allocated Duty Manager, this role carries the responsibility of overseeing the smooth running of the entire hotel during night time hours and the implementation of night time procedures, as well as ensuring the safety of our guests.
Applicant Requirements
- At least 2 years experience working in a front of house role of a 4* or 5* hotel in a supervisory or managerial capacity.
- A minimum of 4 years experience working in a hotel environment.
- A reliable and dependable individual.
- An enthusiastic individual who will promote our culture of positivity.
- Be task oriented with a great pride for the work they do and attention to detail.
- Flexible with shift patterns and available around the needs of our business.
- Successful candidates must demonstrate having researched our brand and a genuine desire to be part of our team.
What We Offer
In addition to being part of a culture infused with positivity and opportunity for ongoing development, tangible benefits you could enjoy when you join our team include:
Financial
- Special discounts on stays and dining at any Dakota
- Bonuses to recommend a friend to join our team and every time you are mentioned on Trip Advisor
- Additional holiday day on the first anniversary of your employment
- Meals on duty and uniforming
Wellbeing
- Access to our Employee Assistance Program which includes free private mental health support and counselling sessions, video GP consultations and private prescription services, as well as access to daily rewards to be cashed out for shopping vouchers
- Support from our inhouse Mental Health Champions
- Family-friendly flexible working options
- Participation in meaningful initiatives such as Macmillan Cancer Support Coffee Morning and the Walk for Wellbeing, Supporting causes that matter while connecting with colleagues
Career Development
- Accredited, certified compliance training given on employment
- Access to a suite of external, certified resources via our Learning Management System
- Supportive continuous professional development culture with an annual appraisal and objectives, or a Personal Development Plan
- Opportunities to undertake both internal and external training courses, including potential for in-house Apprenticeships
Night Duty Manager in Manchester employer: Dakota Hotels
Dakota-Hotels in Glasgow is an exceptional employer, offering a vibrant and supportive work culture where culinary talent thrives. With competitive wages, bonuses, and extensive training opportunities, we are dedicated to fostering employee growth and ensuring our team members feel valued and empowered in their roles. Join us in a fast-paced kitchen environment that prioritises quality and teamwork, making every day rewarding and meaningful.
StudySmarter Expert Advice🤫
We think this is how you could land Night Duty Manager in Manchester
✨Tip Number 1
Familiarise yourself with Dakota Hotels' values and culture. They pride themselves on delivering attentive guest service, so be prepared to discuss how your experience aligns with their commitment to high standards during any informal chats or networking opportunities.
✨Tip Number 2
Network within the hospitality industry, especially with those who have worked at Dakota Hotels. This can provide you with insider knowledge about the company and potentially lead to a referral, which can significantly boost your chances of landing an interview.
✨Tip Number 3
Prepare to demonstrate your leadership skills in a night shift context. Think of specific examples from your past roles where you successfully managed a team or resolved conflicts, as these will be crucial in showcasing your suitability for the Night Duty Manager position.
✨Tip Number 4
Research the local area around the Manchester Dakota Hotel. Understanding the hotel's location and its clientele can help you tailor your approach and show that you're genuinely interested in contributing to the hotel's success.
We think you need these skills to ace Night Duty Manager in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience, especially in hotel management and night shifts. Emphasise any leadership roles you've held and specific duties that align with the Night Duty Manager position.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for hospitality and your understanding of Dakota Hotels' values. Mention your experience in managing night shifts and how you can contribute to the safety and smooth operation of the hotel.
Showcase Relevant Skills:In your application, highlight skills such as team leadership, problem-solving, and customer service. Mention your familiarity with property management systems like Opera or Shiji, as this is crucial for the role.
Research Dakota Hotels:Demonstrate your knowledge about Dakota Hotels in your application. Reference their culture, values, and any recent achievements to show that you are genuinely interested in being part of their team.
How to prepare for a job interview at Dakota Hotels
✨Show Your Leadership Skills
As a Night Duty Manager, you'll be overseeing the nights team. Be prepared to discuss your previous leadership experiences and how you've successfully managed teams in high-pressure situations.
✨Demonstrate Knowledge of Hotel Operations
Familiarise yourself with hotel operations, especially during night shifts. Be ready to talk about your experience with reception duties, night audits, and any relevant property management systems like Opera or Shiji.
✨Highlight Your Problem-Solving Abilities
The role requires de-escalating security matters and ensuring guest safety. Prepare examples of how you've handled difficult situations in the past, showcasing your ability to think on your feet.
✨Research Dakota Hotels
Show genuine interest in Dakota Hotels by researching their values, culture, and recent achievements. This will demonstrate your enthusiasm for the role and help you align your answers with their expectations.
