At a Glance
- Tasks: Lead the night team, supervise operations, and ensure top-notch guest service.
- Company: Dakota Hotels, a prestigious 4- and 5-star hotel chain.
- Benefits: Competitive pay, flexible shifts, and opportunities for career advancement.
- Other info: Ideal for those passionate about hospitality and guest safety.
- Why this job: Join a dynamic team and make a difference in guest experiences every night.
- Qualifications: 2 years in a supervisory role at a 4- or 5-star hotel required.
The predicted salary is between 31500 - 38500 £ per year.
Dakota Hotels is seeking a reliable Assistant Night Manager to lead the nights team and supervise the night shift.
You will report to the Senior Night Manager, oversee night operations, and ensure smooth reception, bar support, and night audit activities.
The role requires at least 2 years in a front-of-house supervisory capacity in a 4- or 5-star hotel and a minimum of 4 years in a hotel.
You must be flexible with shifts and committed to delivering high standards of guest service.
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Night Duty Lead — Front Desk & Guest Safety in Newcastle upon Tyne employer: Dakota Hotels
Dakota Hotels in Newcastle upon Tyne is an excellent employer, offering a supportive work culture that prioritises employee wellbeing and growth. As a Guest Room Attendant, you will benefit from comprehensive training and development opportunities, ensuring you can thrive in your role while contributing to a welcoming environment for guests.
StudySmarter Expert Advice🤫
We think this is how you could land Night Duty Lead — Front Desk & Guest Safety in Newcastle upon Tyne
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Dakota Hotels. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Dakota Hotels
Don't be shy about reaching out to Dakota Hotels directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Night Duty Lead — Front Desk & Guest Safety in Newcastle upon Tyne
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Dakota Hotels and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Dakota Hotels
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
