At a Glance
- Tasks: Welcome guests, manage bookings, and deliver top-notch customer service.
- Company: Dakota Hotels, a vibrant hotel in Newcastle upon Tyne.
- Benefits: Special discounts, meals on duty, and career development opportunities.
- Other info: Fast-paced environment with great potential for growth.
- Why this job: Join a positive culture and make guests feel at home.
- Qualifications: Two years of hospitality experience, preferably in a hotel.
The predicted salary is between 22000 - 26000 £ per year.
Dakota Hotels in Newcastle upon Tyne is seeking a friendly Receptionist with strong administrative skills. This role involves welcoming guests, managing bookings, and providing excellent customer service. A minimum of two years in hospitality, preferably in a hotel, is required. The successful candidate will thrive in a busy environment and demonstrate a genuine desire to be part of Dakota’s positive culture.
Benefits include special discounts, meals on duty, and opportunities for career development.
Guest Experience Concierge - Hotel Front Desk in Newcastle upon Tyne employer: Dakota Hotels
Dakota Hotels in Newcastle upon Tyne is an exceptional employer that prioritises a positive work culture and employee development. With benefits such as special discounts, meals on duty, and ample opportunities for career advancement, we foster an environment where our team members can thrive and grow within the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Guest Experience Concierge - Hotel Front Desk in Newcastle upon Tyne
✨Tip Number 1
Make sure to showcase your personality during interviews! We want to see that friendly vibe you bring, especially since you'll be welcoming guests at Dakota Hotels. A genuine smile and a positive attitude can go a long way.
✨Tip Number 2
Brush up on your administrative skills before the interview. We know you’ve got experience, but being able to talk about how you’ve managed bookings or handled busy situations will really impress the hiring team.
✨Tip Number 3
Research Dakota Hotels and their culture! We love candidates who show they understand our values and are excited to be part of our team. Mentioning specific aspects of our culture in your conversation can set you apart.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Dakota Hotels.
We think you need these skills to ace Guest Experience Concierge - Hotel Front Desk in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your friendly personality shine through! We want to see how you can bring that warm welcome to our guests, so don’t be afraid to show us who you are.
Highlight Relevant Experience:Make sure to emphasise your previous experience in hospitality, especially if you've worked in a hotel. We’re looking for someone with at least two years under their belt, so share those stories that showcase your skills!
Tailor Your Application:Take a moment to tailor your application specifically for Dakota Hotels. Mention why you’re excited about joining our team and how you align with our positive culture. It’ll make your application stand out!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Dakota Hotels
✨Know the Hotel Inside Out
Before your interview, make sure you research Dakota Hotels thoroughly. Familiarise yourself with their values, services, and any recent news. This will not only show your genuine interest but also help you tailor your answers to align with their culture.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences that highlight your customer service skills. Think of specific situations where you went above and beyond for a guest or resolved a difficult issue. This will demonstrate your ability to thrive in a busy environment.
✨Practice Common Interview Questions
Anticipate questions related to hospitality and front desk operations. Practice your responses to questions like 'How do you handle difficult guests?' or 'What would you do if there was a booking error?' This will help you feel more confident during the interview.
✨Dress the Part
First impressions matter, especially in hospitality. Dress smartly and professionally for your interview. A polished appearance reflects your understanding of the industry and shows that you take the opportunity seriously.
