At a Glance
- Tasks: Lead a dedicated team to maintain impeccable cleanliness across our stylish hotel.
- Company: Join Dakota Hotels, a top-rated employer in hospitality with a vibrant culture.
- Benefits: Enjoy discounts, bonuses, meals on duty, and access to mental health support.
- Other info: Opportunities for career growth and continuous professional development await you.
- Why this job: Make a real impact by upholding high standards and developing your leadership skills.
- Qualifications: 3+ years as a Housekeeping Manager with strong leadership and attention to detail.
The predicted salary is between 26100 - 31900 £ per year.
Dakota Hotels are seeking a strong team leader with the highest standards of cleanliness for the role of Executive Housekeeper.
As the Executive Housekeeper, you will be responsible for the cleanliness of the entire hotel and operation of the housekeepingfunction as a whole.
PRIMARY ROLE RESPONSIBILITIES
The primaryresponsibilities of the role are
- Work with meticulous attention to detail when checking standards of cleanliness, and oversee that all 92 bedrooms, public areas, events spaces, and back of house areas are in accordance with brand standards.
- Working closely with the Maintenance Team to maintain the highest standards ensuring that the whole building is? aesthetically well-maintained.
- Oversee the cleaning carried out by the nights team and work with the Senior Night Manager to ensure thatnightscleaning checklists are actioned, so that highest standards of cleanliness are maintained at all times of the day.
- Working alongside the Head Chef to ensure back of house areas are presentable and cleaning maintained, including storage and bin areas.
Provide resource and support in driving cleaning standards as required.
- Be responsible for ensuring the Housekeeping team follow H&S procedures and carry out on the job compliance-based training such as chemical handling.
- Support the Housekeeping Manager by carrying out HR tasks such onboarding and developing the Housekeeping team; implementing New Start Training Plans, holding reviews and appraisals, carrying out return to work interviews, and providing daily guidance to the Housekeeping Management team.
- Maintain a visible presence within the operation by undertaking early Duty Manager responsibilities where required, ensuring standards through room checks, managing stock and ordering processes, and coaching the team to drive performance and consistency.
- Maintain strong communication links and effective coordination with other departments, particularly maintenance andreception, and work with proactive forethought regarding the operation of the entire hotel.
- Develop and review the Housekeeping rota to ensure it is in line with budgeted payroll costs and forecasted room sales, whilst managing holiday usage.
- APPLICANT REQUIREMENTS
The successful applicant will have/be
- A minimum of threeyears experienceas a Housekeeping Manager in a hotel [required].
- Strong leadership skills and experience in managing a team focused on cleaning [required].
- Working experience in a4 or 5 starhotel [beneficial].
- Excellent attention to detail with a passion for upholding the highest standards of cleanliness.
- Be fully computer literate with experience in writing rotas [required].
- Have a working knowledge of health and safety guidelines and practices, particularly COSHH regulations [beneficial].
- An established and confident leader, who works to motivate and develop your team. Havestrong trainingskills.
- Hands‑on approach to all aspects of the role, willing and able to support our team through all tasks necessary within the operation.
WHAT WE OFFER
In addition to being part of a culture infused with positivity and opportunity for ongoing development, tangible benefits you could enjoy when you join our team include:
- FINANCIAL
- Special discounts on stays and dining at any Dakota
- Bonuses to recommend a friend to join our team and every time you are mentioned on Trip Advisor
- Additional holiday day on the first anniversary of your employment
- Meals on duty and uniforming
- WELLBEING
- Access to our Employee Assistance Program which includes free private mental health support and counselling sessions, video GP consultations and private prescription services, as well as access to daily rewards to be cashed out for shopping vouchers
- Support from our inhouse Mental Health Champions
- Family‑friendly flexible working options
- Participation in meaningful initiatives such as Macmillan Cancer Support Coffee Morning and the Walk for Wellbeing, Supporting causes that matter while connecting with colleagues
- CAREER DEVELOPMENT
- Accredited, certified compliance training given on employment
- Access to a suite of external, certified resources via our Learning Management System
- Supportive continuous professional development culture with an annual appraisal and objectives, or a Personal Development Plan
- Opportunities to undertake both internal and external training courses, including potential for in‑house Apprenticeships
Full terms on our benefits can be found in our Handbook.
ABOUT DAKOTA HOTELS
Dakota is a growing UK-based lifestyle brand, known for our stylish hotels, bustling brasserie?Grills?and upscale cocktail Bars.
Dakota’s story started with two boutique hotels on the outskirts of Edinburgh, in South Queensferry, and Glasgow, in Eurocentral.
We have now expanded into prime city centre locations in Glasgow, Leeds, Manchester, and?Newcastle.
With our newest hotel opening at Manchester Airportwith more?in our pipeline.?
Dakota is synonymous for delivering attentive and genuine guest service.
We attract hard‑working individuals who are passionate about working to the highest standards and have been voted within The Caterer’s Top 15 Best Employers in Hospitality for the lastsixyears in a row.
We were also featured within the Top 10 employers in the Sunday Times Best Places to Work in the UKfor the last three years running.
Aswinners of The Cateys ‘People Team of the Year’,?we have award-winning internal training programmes within Dakota Academy fostering continuous development and ongoing training.
As a result, over 75% of our leaders have been promoted internally and, forfiveconsecutive years, a member of our team has won a prestigious Acorn Award awarded by The Caterer to the ‘Top 30 under 30’ in the industry,?demonstrating?our success in developing talent.?
APPLY
Please send us your up to date CV.
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Executive Housekeeper in Motherwell employer: Dakota Hotels
Dakota Hotels in Newcastle upon Tyne is an excellent employer, offering a supportive work culture that prioritises employee wellbeing and growth. As a Guest Room Attendant, you will benefit from comprehensive training and development opportunities, ensuring you can thrive in your role while contributing to a welcoming environment for guests.
StudySmarter Expert Advice🤫
We think this is how you could land Executive Housekeeper in Motherwell
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Dakota Hotels. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Dakota Hotels
Don't be shy about reaching out to Dakota Hotels directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Executive Housekeeper in Motherwell
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Dakota Hotels and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Dakota Hotels
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
