Dakota Hotels in Manchester City Centre seeks an experienced reservations professional to join as Assistant Head of Reservations. You will lead a multi-site team, maximise revenue opportunities, and ensure exceptional guest service.
Reporting to the Head of Reservations, you will oversee enquiries, train staff in Shiji PMS, manage third-party relationships, and resolve complex booking issues to protect the Dakota brand.
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Reservations Lead — Multi‑Site Booking & Guest Experience in Manchester employer: Dakota Hotels
Dakota Hotels in Newcastle upon Tyne is an excellent employer, offering a supportive work culture that prioritises employee wellbeing and growth. As a Guest Room Attendant, you will benefit from comprehensive training and development opportunities, ensuring you can thrive in your role while contributing to a welcoming environment for guests.
