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- Tasks: Lead the front desk team and ensure top-notch guest experiences.
- Company: A leading hotel brand in vibrant Manchester.
- Benefits: Competitive salary of £33,000 plus bonuses and flexible shifts.
- Why this job: Join a dynamic team and shape unforgettable guest experiences.
- Qualifications: 2+ years in hospitality management and strong communication skills.
- Other info: Applications open until 1st May 2026; great career growth potential.
The predicted salary is between 19800 - 46200 £ per year.
A leading hotel brand in Manchester is seeking an experienced Reception Manager to lead the front-of-house team. The role includes managing reception and guest relations, ensuring exceptional service standards, and training staff.
Candidates should have at least 2 years of supervisory experience in the hospitality sector, excellent communication skills, and the ability to promote a positive work culture.
This position offers a gross annual salary of £33,000 plus bonuses, with shifts including weekends and evenings. Applications are welcomed until the start date of 1st May 2026.
Reception Manager – Front Desk Lead at New Airport Hotel in Manchester employer: Dakota Hotels
Contact Detail:
Dakota Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception Manager – Front Desk Lead at New Airport Hotel in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know someone at New Airport Hotel. A friendly chat can sometimes lead to a foot in the door.
✨Tip Number 2
Prepare for the interview by researching the hotel’s values and recent news. We want to show that you’re not just another candidate but someone who genuinely cares about their brand and guest experience.
✨Tip Number 3
Practice your communication skills! As a Reception Manager, you'll need to convey information clearly and positively. Role-play common scenarios with a friend to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Reception Manager – Front Desk Lead at New Airport Hotel in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in hospitality and any supervisory roles you've held. We want to see how your skills align with the Reception Manager position, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for guest relations and how you can contribute to our positive work culture. Keep it friendly and professional – we love a personal touch!
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about our amazing team and culture!
How to prepare for a job interview at Dakota Hotels
✨Know the Hotel Inside Out
Before your interview, make sure you research New Airport Hotel thoroughly. Familiarise yourself with their services, values, and any recent news. This will not only show your genuine interest but also help you tailor your answers to align with their brand.
✨Showcase Your Leadership Skills
As a Reception Manager, you'll need to demonstrate your supervisory experience. Prepare specific examples of how you've successfully led a team in the past, handled guest complaints, or improved service standards. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Communication and Culture
Excellent communication skills are key in this role. Be ready to discuss how you foster a positive work culture among your team. Share instances where you've encouraged collaboration or resolved conflicts, highlighting your ability to maintain a harmonious front desk environment.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about common challenges faced in hospitality, like managing busy periods or dealing with difficult guests. Practise your responses to these scenarios to demonstrate your quick thinking and customer service skills.
