At a Glance
- Tasks: Welcome guests, provide valet parking, and ensure a seamless experience at Dakota.
- Company: Join Dakota, a stylish lifestyle brand known for exceptional guest service.
- Benefits: Enjoy discounts, bonuses, meals on duty, and mental health support.
- Other info: Flexible shifts and opportunities for professional growth await you.
- Why this job: Be part of a positive culture and develop your career in hospitality.
- Qualifications: Full UK driver's license and a passion for excellent service.
The predicted salary is between 27500 - 27500 £ per year.
Gross annual salary of £27,500 per annum
Job Ref: DAK1251
Branch: Dakota Manchester
Contract type: Permanent
Hours: Full Time
Shift pattern: Working any 5 days out of 7, fully flexible shifts
Hours per week: The role carries a permanent contract of 40 hours per week
Posted date: 10/06/2026
We are seeking a hospitable individual with a full UK drivers license for the role of Concierge with valet parking and driving duties.
PRIMARY ROLE RESPONSIBILITIES
- To carry out Concierge duties by welcoming all guests who arrive at Dakota, providing bag portering, and working closely with Reception to provide a seamless experience.
- Carry out valet parking duties, driving and parking guest cars as well as the hotel car.
- Provide a consistently excellent level of guest service in accordance to our service principles and values, ensuring that all guests receive special attention and recognition.
- Work closely alongside all other departments especially Reception to ensure excellent communication and be proactive in assisting other departments as required. This may include delivering room service, taking items to guest bedrooms, and answering the hotel phone.
- Manage the welcome and seating of any groups of guests before entering the building.
- Offer additional services to make the guest experience more seamless i.e. making restaurant reservations, assisting in directions, providing local recommendations.
APPLICANT REQUIREMENTS
- Working experience as a Concierge, Doorperson or Security is highly desirable.
- Hands on approach to all aspects of the role, being proactive to carry guests luggage and provide general assistance.
- Have held a full UK drivers license for at least 3 years for car insurance purposes.
- An enthusiastic individual who will promote our culture of positivity.
- Be task oriented with a great pride for the work they do and attention to detail.
- Flexible with shift patterns and available around the needs of our business.
- Successful candidates must demonstrate having researched our brand and a genuine desire to be part of our team.
WHAT WE OFFER
- Special discounts on stays and dining at any Dakota
- Bonuses to recommend a friend to join our team and every time you are mentioned on Trip Advisor
- Additional holiday day on the first anniversary of your employment
- Meals on duty and uniforming
WELLBEING
- Access to our Employee Assistance Program which includes free private mental health support and counselling sessions, video GP consultations and private prescription services, as well as access to daily rewards to be cashed out for shopping vouchers
- Support from our inhouse Mental Health Champions
- Family-friendly flexible working options
- Participation in meaningful initiatives such as Macmillan Cancer Support Coffee Morning and the Walk for Wellbeing, Supporting causes that matter while connecting with colleagues
CAREER DEVELOPMENT
- Accredited, certified compliance training given on employment
- Access to a suite of external, certified resources via our Learning Management System
- Supportive continuous professional development culture with an annual appraisal and objectives, or a Personal Development Plan
- Opportunities to undertake both internal and external training courses, including potential for in-house Apprenticeships
Full terms on our benefits can be found in our Handbook.
ABOUT DAKOTA HOTELS
Dakota is a growing UK-based lifestyle brand, known for our stylish hotels, bustling brasseries and upscale cocktail bars. Dakota’s story started with two boutique hotels on the outskirts of Edinburgh, in South Queensferry, and Glasgow, in Eurocentral. We have now expanded into prime city centre locations in Glasgow, Leeds, Manchester, and Newcastle with more in our pipeline.
Dakota is synonymous for delivering attentive and genuine guest service. We attract hard-working individuals who are passionate about working to the highest standards and have been voted within The Caterer’s Top 15 Best Employers in Hospitality for the last five years in a row. We were also featured within the Top 10 employers in the Sunday Times Best Places to Work in the UK, as well as being awarded the Spotlight Award for Best Places to Work for LGBTQIA+ employees.
As recent winners of The Cateys ‘People Team of the Year’, we have award-winning internal training programmes within Dakota Academy fostering continuous development and ongoing training. As a result, over 75% of our leaders have been promoted internally and, for four consecutive years, a member of our team has won a prestigious Acorn Award awarded by The Caterer to the ‘Top 30 under 30’ in the industry, demonstrating our success in developing talent.
ABOUT DAKOTA MANCHESTER
Our location, 29 Ducie St, Manchester M1 2JL, is centrally located in the Piccadilly Basin, close to Piccadilly Station ideally located for public transport users. We are home to 137 luxury bedrooms, including 27 suites - the most in the city, a destination cocktail bar with champagne room, and a brasserie style grill with private dining rooms as well as a spectacular terrace.
Hotel Concierge Driver in Manchester employer: Dakota Hotels
Dakota-Hotels in Glasgow is an exceptional employer, offering a vibrant and supportive work culture where culinary talent thrives. With competitive wages, bonuses, and extensive training opportunities, we are dedicated to fostering employee growth and ensuring our team members feel valued and empowered in their roles. Join us in a fast-paced kitchen environment that prioritises quality and teamwork, making every day rewarding and meaningful.
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Concierge Driver in Manchester
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Dakota Hotels. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Dakota Hotels
Don't be shy about reaching out to Dakota Hotels directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hotel Concierge Driver in Manchester
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Dakota Hotels and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Dakota Hotels
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
