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- Tasks: Lead the night team and ensure smooth hotel operations overnight.
- Company: Dakota Hotels is a stylish UK-based lifestyle brand with award-winning service.
- Benefits: Enjoy 40% off stays, flexible working, and mental health support.
- Why this job: Join a positive culture with opportunities for growth and development.
- Qualifications: Experience in hotel management and strong communication skills required.
- Other info: Located in Motherwell, easily accessible with free parking.
The predicted salary is between 22000 - 26000 £ per year.
Join to apply for the Hotel Night Manager – 4 or 5 nights role at Dakota Hotels
5 days ago Be among the first 25 applicants
Join to apply for the Hotel Night Manager – 4 or 5 nights role at Dakota Hotels
Dakota Hotel based in Motherwell is currently recruiting for the exciting position of Night Manager. This role involves supporting our Senior Night Manager with leading the night team and overseeing the smooth operation of the hotel during overnight hours. Key responsibilities include implementing night procedures and ensuring the safety and security of all guests throughout the night.
CONTRACT AND PAY RATE
The role carries a permanent contract of either a minimum of 38 hours per week over 4 days or 40 hours over 5 days, whichever suits the candidate best. Typical shifts will be 21:00 – 19:00 if contracted over 4 days or 22:30-07:00 if contracted over 5 days, working any 4/5 days out 7.
Hourly rate for this role is £13.24 including anticipated tronc, paid monthly.
Primary Role Responsibilities
- Reporting directly to the Senior Night Manager, you will support in the leadership of the nights team as delegated. For two-three nights per week, you will be the senior on duty and in charge of the night shift. Leadership responsibilities include delivering one-on-one training to new team members and completing their New Start Training Plan, managing workload through the shift, as well as ongoing performance management.
- Responsible for carrying out Reception duties checking guests in and out, supporting the Bar where required, ensuring the correct running of the Night Audit, banking, and completion of the Nights Cleaning Checklist.
- Knowledge of alcohol licensing and taking charge of the night shift during these hours ensuring we are adhering to legislation laws, keep the premises and our guests safe and secure, with the ability of being able to deescalate any security matters.
- As the allocated Duty Manager, this role carries the responsibility of overseeing the smooth running of the entire hotel during night time hours and the implementation of night time procedures, as well as ensuring the safety of our guests.
- During night shift, be proactive in dividing time between managing the Reception Desk, vigilantly carrying out property walks, and overseeing the tasks being completed by the Nights Porters.
Benefits
In addition to being part of a culture infused with positivity and opportunity for ongoing development, tangible benefits you could enjoy when you join our team include:
- 40 per cent off stays at any Dakota
- 25 per cent off drinks and dining at any Dakota
- Access to our Employee Assistance Program which includes
- free private mental health support and counselling sessions
- video GP consultations and private prescription services
- access to daily rewards to be cashed out for shopping vouchers
- Access to discounted gift card platform
- Support from our inhouse Mental Health Champions
- Additional holiday day on the first anniversary of your employment.
- Family-friendly flexible working options
- Meals on duty and uniforming
- £200 bonus to recommend a friend to join our team
- £10 bonus every time you are mentioned on Trip Advisor
- Free bi-annual eye testing for users of display screen equipment
- Accredited, certified compliance training given on employment such as in Food Hygiene, Alcohol Responsibility, Data Protection, and Health & Safety
- Access to a suite of external, certified resources via our Learning Management System
- Supportive continuous professional development culture with an annual appraisal and objectives, or a Personal Development Plan.
- Opportunities to undertake both internal and external training courses, including potential for in-house Apprenticeships.
Full terms on our benefits can be found in our Handbook.
About Dakota Hotels
Dakota is a growing UK-based lifestyle brand, known for our stylish hotels, bustling brasserie Grills and upscale cocktail Bars. Dakota’s story started with two boutique hotels on the outskirts of Edinburgh, in South Queensferry, and Glasgow, in Eurocentral. We have now expanded into prime city centre locations in Glasgow, Leeds, and Manchester, with Newcastle coming in 2025 and more in our pipeline.
Dakota is synonymous for delivering attentive and genuine guest service. We attract hard-working individuals who are passionate about working to the highest standards and have been voted within The Caterer’s Top 15 Best Employers in Hospitality for the last five years in a row. We were also featured within the Top 10 employers in the 2024 Sunday Times Best Places to Work in the UK, as well as being awarded the Spotlight Award for Best Places to Work for LGBTQIA+ employees.
As recent winners of The Cateys ‘People Team of the Year’, we have award-winning internal training programmes within Dakota Academy fostering continuous development and ongoing training. As a result, over 75% of our leaders have been promoted internally and, for four consecutive years, a member of our team has won a prestigious Acorn Award awarded by The Caterer to the ‘Top 30 under 30’ in the industry, demonstrating our success in developing talent.
Eurocentral | Edinburgh | Glasgow | Leeds | Manchester | Newcastle
Our location, Parklands Ave, Motherwell ML1 4WQ, is just off the M8 motorway in Maxim Business Park at the Eurocentral Junction, we are a 92-bedroom boutique hotel which boasts a destination Bar & Grill restaurant as well as a newly built wedding events space.
Our location is easily accessible by car and we offer complimentary parking for both employees and guests. Additionally, there are frequent buses using the CityLink 900 route, only 20 minutes from Buchanan St Bus Station directly to our hotel.
Applicant Requirements
The successful applicant will have/be:
- A minimum of one years’ experience working as Duty Manager/Fire Warden in charge of running the nights shift for a hotel nights environment.
- A minimum of one years experience at supervisor level or above.
- A minimum of one years’ experience working in a hotel environment.
- Be computer literate, with experience using a property management system such as Opera or Shiji with the ability to learn, however full training will be given.
- Great communicator and a genuine people person.
- Be able to be physically active in your role, standing for much of your shift and working at pace.
- An enthusiastic individual who will promote our culture of positivity.
- Be task oriented with a great pride for the work they do and attention to detail.
- Flexible with shift patterns and available around the needs of our business.
- Successful candidates must demonstrate having researched our brand and a genuine desire to be part of our team.
APPLY
Please send us your up to date CV.
Visit our Careers page to learn about current opportunities and find your #DreamRolesAtDakota – we’d love to hear from you!
For more information on our luxury hotel, please visit our:
- Website
- Dakota Hotels Instagram or Dakota Eurocentral Instagram
- Trip Advisor
- Facebook page
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Management and Manufacturing
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Industries
Hospitality
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Hotel Night Manager - 4 or 5 nights employer: Dakota Hotels
Contact Detail:
Dakota Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Night Manager - 4 or 5 nights
✨Tip Number 1
Familiarise yourself with Dakota Hotels' values and culture. Understanding their commitment to guest service and employee development will help you align your approach during the interview, showcasing that you're a great fit for their team.
✨Tip Number 2
Highlight your leadership experience in previous roles. Since the Night Manager position involves overseeing a team, be prepared to discuss specific examples of how you've successfully managed staff and handled challenging situations.
✨Tip Number 3
Demonstrate your knowledge of hotel operations, especially during night shifts. Be ready to talk about your familiarity with night procedures, safety protocols, and any relevant experience with property management systems like Opera or Shiji.
✨Tip Number 4
Prepare questions that show your genuine interest in the role and the company. Asking about training opportunities or the team dynamics can reflect your enthusiasm for contributing positively to Dakota Hotels.
We think you need these skills to ace Hotel Night Manager - 4 or 5 nights
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in hotel management and night shifts. Emphasise any leadership roles you've held and specific duties that align with the Night Manager position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of Dakota Hotels' values. Mention your experience in managing night shifts and how you can contribute to the safety and security of guests.
Showcase Relevant Skills: In your application, highlight skills such as communication, problem-solving, and attention to detail. Mention your familiarity with property management systems and any training you've received in areas like health and safety.
Research Dakota Hotels: Demonstrate your knowledge of Dakota Hotels by mentioning their culture, values, and recent achievements in your application. This shows genuine interest and helps you stand out as a candidate.
How to prepare for a job interview at Dakota Hotels
✨Know the Hotel and Its Values
Before your interview, take some time to research Dakota Hotels. Understand their brand values, culture, and what sets them apart in the hospitality industry. This will help you demonstrate your genuine interest in being part of their team.
✨Highlight Relevant Experience
Make sure to emphasise your previous experience as a Duty Manager or in a similar role. Be prepared to discuss specific situations where you successfully managed night shifts, handled guest concerns, or implemented safety procedures.
✨Showcase Leadership Skills
As a Night Manager, you'll be leading a team. Prepare examples of how you've trained new staff, managed workloads, or resolved conflicts in the past. This will show that you're capable of taking charge and fostering a positive work environment.
✨Prepare for Scenario Questions
Expect scenario-based questions during the interview. Think about how you would handle various situations, such as a guest complaint or a security issue. Demonstrating your problem-solving skills and ability to stay calm under pressure will impress the interviewers.
