Hotel Night Manager - 4 or 5 nights
Hotel Night Manager - 4 or 5 nights

Hotel Night Manager - 4 or 5 nights

Calderbank Full-Time No home office possible
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At a Glance

  • Tasks: Lead the night team, ensure guest safety, and manage hotel operations overnight.
  • Company: Dakota Hotels is a stylish UK lifestyle brand with award-winning service and a focus on development.
  • Benefits: Enjoy 40% off stays, mental health support, flexible hours, and bonuses for referrals and reviews.
  • Why this job: Join a positive culture with growth opportunities and be part of an award-winning team.
  • Qualifications: Experience in hotel management, strong communication skills, and a passion for guest service required.
  • Other info: Located in Motherwell, easily accessible with free parking and public transport options.

Dakota Hotel based in Motherwell is currently recruiting for the exciting position of Night Manager. This role involves supporting our Senior Night Manager with leading the night team and overseeing the smooth operation of the hotel during overnight hours. Key responsibilities include implementing night procedures and ensuring the safety and security of all guests throughout the night. CONTRACT AND PAY RATE  The role carries a permanent contract of either a minimum of 38 hours per week over 4 days or 40 hours over 5 days, whichever suits the candidate best. Typical shifts will be 21:00 – 19:00 if contracted over 4 days or 22:30-07:00 if contracted over 5 days, working any 4/5 days out 7. Hourly rate for this role is £13.00 including anticipated tronc, paid monthly. PRIMARY ROLE RESPONSIBILITIES  Reporting directly to the Senior Night Manager, you will support in the leadership of the nights team as delegated. For two-three nights per week, you will be the senior on duty and in charge of the night shift. Leadership responsibilities include delivering one-on-one training to new team members and completing their New Start Training Plan, managing workload through the shift, as well as ongoing performance management. Responsible for carrying out Reception duties checking guests in and out, supporting the Bar where required, ensuring the correct running of the Night Audit, banking, and completion of the Nights Cleaning Checklist.  Knowledge of alcohol licensing and taking charge of the night shift during these hours ensuring we are adhering to legislation laws, keep the premises and our guests safe and secure, with the ability of being able to deescalate any security matters.  As the allocated Duty Manager, this role carries the responsibility of overseeing the smooth running of the entire hotel during night time hours and the implementation of night time procedures, as well as ensuring the safety of our guests.  During night shift, be proactive in dividing time between managing the Reception Desk, vigilantly carrying out property walks, and overseeing the tasks being completed by the Nights Porters. BENEFITS   In addition to being part of a culture infused with positivity and opportunity for ongoing development, tangible benefits you could enjoy when you join our team include:  40 per cent off stays at any Dakota   25 per cent off drinks and dining at any Dakota  Access to our Employee Assistance Program which includes   – free private mental health support and counselling sessions  – video GP consultations and private prescription services  – access to daily rewards to be cashed out for shopping vouchers  Access to discounted gift card platform  Support from our inhouse Mental Health Champions  Additional holiday day on the first anniversary of your employment.  Family-friendly flexible working options   Meals on duty and uniforming  £200 bonus to recommend a friend to join our team   £10 bonus every time you are mentioned on Trip Advisor   Free bi-annual eye testing for users of display screen equipment  Accredited, certified compliance training given on employment such as in Food Hygiene, Alcohol Responsibility, Data Protection, and Health & Safety  Access to a suite of external, certified resources via our Learning Management System  Supportive continuous professional development culture with an annual appraisal and objectives, or a Personal Development Plan. Opportunities to undertake both internal and external training courses, including potential for in-house Apprenticeships. Full terms on our benefits can be found in our Handbook.  ABOUT DAKOTA HOTELS  Dakota is a growing UK-based lifestyle brand, known for our stylish hotels, bustling brasserie Grills and upscale cocktail Bars. Dakota’s story started with two boutique hotels on the outskirts of Edinburgh, in South Queensferry, and Glasgow, in Eurocentral. We have now expanded into prime city centre locations in Glasgow, Leeds, and Manchester, with Newcastle coming in 2025 and more in our pipeline.  Dakota is synonymous for delivering attentive and genuine guest service. We attract hard-working individuals who are passionate about working to the highest standards and have been voted within The Caterer’s Top 15 Best Employers in Hospitality for the last five years in a row. We were also featured within the Top 10 employers in the 2024 Sunday Times Best Places to Work in the UK, as well as being awarded the Spotlight Award for Best Places to Work for LGBTQIA+ employees.   As recent winners of The Cateys ‘People Team of the Year’, we have award-winning internal training programmes within Dakota Academy fostering continuous development and ongoing training. As a result, over 75% of our leaders have been promoted internally and, for four consecutive years, a member of our team has won a prestigious Acorn Award awarded by The Caterer to the ‘Top 30 under 30’ in the industry, demonstrating our success in developing talent.  Eurocentral | Edinburgh | Glasgow | Leeds | Manchester | Newcastle  Our location, Parklands Ave, Motherwell ML1 4WQ, is just off the M8 motorway in Maxim Business Park at the Eurocentral Junction, we are a 92-bedroom boutique hotel which boasts a destination Bar & Grill restaurant as well as a newly built wedding events space.  Our location is easily accessible by car and we offer complimentary parking for both employees and guests. Additionally, there are frequent buses using the CityLink 900 route, only 20 minutes from Buchanan St Bus Station directly to our hotel.  APPLICANT REQUIREMENTS  The successful applicant will have/be:  A minimum of one years’ experience working as Duty Manager/Fire Warden in charge of running the nights shift for a hotel nights environment. A minimum of one years experience at supervisor level or above.  A minimum of one years’ experience working in a hotel environment.  Be computer literate, with experience using a property management system such as Opera or Shiji with the ability to learn, however full training will be given.  Great communicator and a genuine people person.  Be able to be physically active in your role, standing for much of your shift and working at pace.   An enthusiastic individual who will promote our culture of positivity.   Be task oriented with a great pride for the work they do and attention to detail.  Flexible with shift patterns and available around the needs of our business.   Successful candidates must demonstrate having researched our brand and a genuine desire to be part of our team.   APPLY  Please send us your up to date CV.   Visit our  to learn about current opportunities and find your #DreamRolesAtDakota – we’d love to hear from you!   For more information on our luxury hotel, please visit our:  or

Hotel Night Manager - 4 or 5 nights employer: Dakota Hotels

Dakota Hotel in Motherwell is an exceptional employer, offering a vibrant work culture that prioritises employee development and well-being. With generous benefits such as discounts on stays and dining, access to mental health support, and a commitment to internal promotions, Dakota fosters a supportive environment where team members can thrive. The hotel's prime location and easy accessibility further enhance the appeal of joining a company recognised as one of the best places to work in hospitality.
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Contact Detail:

Dakota Hotels Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Hotel Night Manager - 4 or 5 nights

✨Tip Number 1

Familiarise yourself with Dakota Hotels' values and culture. Understanding what makes us unique will help you convey your genuine interest in joining our team during any conversations or interviews.

✨Tip Number 2

Network with current or former employees of Dakota Hotels. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying for the Night Manager position.

✨Tip Number 3

Prepare to discuss your leadership experience in detail. As a Night Manager, you'll be responsible for leading the night team, so showcasing your ability to manage and train others will be crucial during interviews.

✨Tip Number 4

Demonstrate your knowledge of hotel operations and safety protocols. Being able to speak confidently about night procedures and guest safety will show that you're ready to take on the responsibilities of the role.

We think you need these skills to ace Hotel Night Manager - 4 or 5 nights

Leadership Skills
Customer Service Excellence
Conflict Resolution
Attention to Detail
Time Management
Knowledge of Alcohol Licensing Laws
Team Management
Communication Skills
Problem-Solving Skills
Proficiency in Property Management Systems (e.g., Opera, Shiji)
Ability to Train and Mentor Staff
Physical Stamina
Flexibility in Shift Patterns
Safety and Security Awareness

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience, especially in hotel management and night shifts. Emphasise any leadership roles you've held and specific duties that align with the Night Manager position.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of Dakota's values. Mention your experience in managing night shifts and how you can contribute to the safety and security of guests.

Showcase Relevant Skills: In your application, highlight skills such as communication, problem-solving, and attention to detail. Mention your familiarity with property management systems and any training you've received in areas like health and safety.

Demonstrate Cultural Fit: Research Dakota Hotels and reflect their culture in your application. Show enthusiasm for being part of a team that values positivity and continuous development, and express your desire to grow within the company.

How to prepare for a job interview at Dakota Hotels

✨Show Your Leadership Skills

As a Night Manager, you'll be leading a team. Be prepared to discuss your previous leadership experiences and how you've successfully managed teams in the past. Highlight any training or mentoring you've provided to new staff.

✨Demonstrate Your Knowledge of Hotel Operations

Familiarise yourself with hotel night procedures, including reception duties and safety protocols. Be ready to explain how you would handle various situations, such as guest check-ins, security issues, or managing the night audit.

✨Emphasise Your Communication Skills

Effective communication is key in this role. Prepare examples of how you've effectively communicated with guests and team members in previous positions. Show that you're a people person who can de-escalate conflicts and ensure guest satisfaction.

✨Research Dakota Hotels

Make sure you know about Dakota Hotels' values, culture, and recent achievements. This will not only show your genuine interest in the company but also help you align your answers with their expectations during the interview.

Hotel Night Manager - 4 or 5 nights
Dakota Hotels
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