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- Tasks: Lead the front office team and enhance guest experiences with exceptional service.
- Company: Join a leading hotel group known for excellence in hospitality.
- Benefits: Competitive salary of £27,500 plus bonuses and career development opportunities.
- Why this job: Be part of a dynamic team that values your contributions to guest satisfaction.
- Qualifications: 2 years of supervisory experience in a 4- or 5-star hotel and strong admin skills.
- Other info: Great opportunity for career growth in a vibrant hospitality environment.
The predicted salary is between 27500 - 38500 £ per year.
A leading hotel group is seeking a Receptionist in Glasgow to provide exceptional guest service and manage front-of-house duties. The ideal candidate will have at least 2 years of supervisory experience in a 4- or 5-star hotel, strong administration skills, and a hands-on approach to improve guest experiences.
Competitive annual salary of £27,500 plus bonus opportunities. Join a team recognized for excellence in hospitality, with career growth and development opportunities.
Guest Experience Lead — Front Office & Team Coach in Glasgow employer: Dakota Hotels
Contact Detail:
Dakota Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Lead — Front Office & Team Coach in Glasgow
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience in 4- or 5-star hotels. They might know about openings or can even refer you directly, which gives you a leg up!
✨Tip Number 2
Prepare for the interview by researching the hotel group thoroughly. Understand their values and what makes them stand out in guest experience. This way, you can tailor your answers to show how you align with their mission.
✨Tip Number 3
Show off your hands-on approach! During interviews, share specific examples of how you've improved guest experiences in your previous roles. This will demonstrate your capability and passion for the role of Guest Experience Lead.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Guest Experience Lead — Front Office & Team Coach in Glasgow
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your supervisory experience in a 4- or 5-star hotel. We want to see how you've led teams and improved guest experiences, so don’t hold back!
Be Specific About Your Skills: When listing your administration skills, be specific! We love details that show how you’ve used these skills to enhance guest service. It helps us picture you in the role.
Tailor Your Application: Take a moment to tailor your application to our job description. We appreciate when candidates connect their experiences directly to what we’re looking for. It shows us you’re genuinely interested!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with us.
How to prepare for a job interview at Dakota Hotels
✨Know Your Guest Experience
Before the interview, brush up on the key aspects of guest experience in a hotel setting. Be ready to discuss how you’ve improved guest satisfaction in your previous roles and share specific examples that highlight your hands-on approach.
✨Showcase Your Supervisory Skills
Since the role requires supervisory experience, prepare to talk about your leadership style. Think of situations where you successfully managed a team, resolved conflicts, or trained new staff. This will demonstrate your capability to lead effectively in a front office environment.
✨Highlight Your Administration Skills
Strong administration skills are crucial for this position. Bring examples of how you've handled administrative tasks efficiently in past roles. Whether it’s managing bookings, handling guest inquiries, or maintaining records, be ready to showcase your organisational prowess.
✨Research the Hotel Group
Familiarise yourself with the hotel group’s values, mission, and any recent news. This knowledge will not only help you answer questions more effectively but also show your genuine interest in being part of their team. Plus, it gives you a chance to ask insightful questions at the end of the interview.
