At a Glance
- Tasks: Welcome guests, valet park cars, and assist with various front-of-house tasks.
- Company: Join Dakota Hotels, a stylish and growing lifestyle brand in the UK.
- Benefits: Earn £13 per hour, enjoy discounts, mental health support, and flexible working options.
- Other info: Great opportunities for professional development and internal promotions.
- Why this job: Be part of a positive culture and make guests feel special every day.
- Qualifications: Must have a full UK driver's license and a proactive, helpful attitude.
The predicted salary is between 13 - 13 £ per hour.
Dakota Hotel based in
Newcastle are seekingan people person to welcome guests into the hotel, valet park their cars, bag porter ing, and general assistant tasks in the role of Front of House Valet Porter .
This is a fixed term contract and will conclude on 4th January 2026.
CONTRACT AND PAY RATE
Earnings are £13 per hour, paid weekly equatingto a minimum guaranteed gross annual salary of £10,816.
The role carries a permanent contract of a minimum of 16 hours per week, across predominately 2 shifts on Friday, Saturdays or Sundays.
- PRIMARY ROLE RESPONSIBILITIES
- Maintain the cleanliness of our vehicles including washing and valet ing the car.
- This role will include valet parking guests cars so requires you to have a clean full UK drivers license and have been driving for a minimum of 5 years.
- Be proactive in supporting the Rec eption team by welcoming guests upon arrival to the hotel and providing bag porter ing.
Ensure our lobby is pristine at all times , clearing the tables, taking coffee/drinks orders from guests, and carrying out light cleaning tasks.
- Provide a consistently excellent level of guest service in accordance to our service principles and values, ensuring that all guests rec eive special attention and rec ognition.
- Work closely alongside all other departments especially Rec eption to ensure excellent communication and be proactive in assisting other departments as required .
This may include delivering room service, taking laundry and general items to guest bedrooms, and answering the hotel phone.
- Offer additional services to make the guest experience more seamless i. e. making restaurant reservations, assisting in di rec tions, providing local rec ommendations.
- Work closely alongside all other departments to ensure excellent communication and be proactive in assisting other departments as required .
BENEFITS
In addition to being part of a culture infused with positivity andopportunity for ongoing development, tangible benefits you could enjoy when youjoin our team include:
- Special discounts on stays and dining at any Dakota
- Access to our Employee Assistance Program whichincludes free private mental health support and counselling sessions, video GPconsultations and private prescription services, as well as access to dailyrewards to be cashed out for shopping vouchers
- Support from our inhouse Mental Health Champions
- Additional holiday day on the first anniversaryof your employment
- Family-friendly flexible working options
- Meals on duty and uniforming
- Bonuses to recommend a friend to join our teamand every time you are mentioned on Trip Advisor
- Accredited, certified compliance training givenon employment
- Access to a suite of external, certifiedresources via our Learning Management System
- Supportive continuous professional developmentculture with an annual appraisal and objectives, or a Personal Development Plan
- Opportunities to undertake both internal andexternal training courses, including potential for in-house Apprenticeships
Full terms on our benefits can be found in our Handbook.
ABOUT DAKOTA HOTELS
Dakota is a growing UK-based lifestyle brand, known for our stylish hotels, bustling brasserie Grills and upscale cocktail Bars.
Dakota’s story started with two boutique hotels on the outskirts of Edinburgh, in South Queensferry, and Glasgow, in Eurocentral.
We have now expanded into prime city centre locations in Glasgow, Leeds, Manchester and Newcastle with Manchester Airport coming soon and more in our pipeline.
We attract hard-working individuals who are passionate about working to the highest standards and have been voted within The Caterer’s Top 15 Best Employers in Hospitality for the last six years in a row.
We were also featured within the Top 10 employers in the Sunday Times Best Places to Work in the UK for the last two years, where our inclusive culture was spotlighted.
As recent winners of The Cateys ‘People Team of the Year’, we have award-winning internal training programmes within Dakota Academy fostering continuous development and ongoing training.
As a result, over 75% of our leaders have been promoted internally and, for five consecutive years, a member of our team has won a prestigious Acorn Award awarded by The Caterer to the ‘Top 30 under 30’ in the industry, demonstrating our success in developing talent.
Eurocentral | Edinburgh | Glasgow | Leeds | Manchester | Newcastle| Manchester Airport (coming soon)
Dakota Hotels are coming to Newcastle city centre in early 2025.
Ideally situated by the Gateshead Millennium Bridge on the quayside, our hotel will boast 118 bedrooms including stunning 33 suites.
Dakota Newcastle will host our renowned Bar & Grill, Champagne Room, Cigar Terrace, and an events space for up to 60.
APPLICANT REQUIREMENTS
The successful applicant will have/be
- Due to car insurance requirements, the applicant must have a full UK drivers license with a maximum of 6 points and have been driving for 5 years +.
- A proactive individual who can keep themselves busy, be helpful in support Rec eption and the Bar, and be willing to go over and above expectations to delight our guests.
- Hands-on approach to all aspects of the role , being proactive to carry guest s luggage and provide general assistance .
- Computer literate.
- An enthusiastic individualwho will promote our culture of positivity.
- Be task oriented with agreat pride for the work they do and attention to detail.
- Flexible with shiftpatterns and available around the needs of our business.
Successful candidates mustdemonstrate having researched our brand and a genuine desire to be part ofour team.
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Concierge - Valet Parking Driver employer: Dakota Hotels
Dakota-Hotels in Glasgow is an exceptional employer, offering a vibrant and supportive work culture where culinary talent thrives. With competitive wages, bonuses, and extensive training opportunities, we are dedicated to fostering employee growth and ensuring our team members feel valued and empowered in their roles. Join us in a fast-paced kitchen environment that prioritises quality and teamwork, making every day rewarding and meaningful.
StudySmarter Expert Advice🤫
We think this is how you could land Concierge - Valet Parking Driver
✨Get Your Foot in the Door with Walk-Ins
In the hospitality and food service game, a personal touch goes a long way. Instead of waiting for listings, why not walk into local restaurants, cafes, or hotels? Bring your best smile and a CV, and show them that you're eager to join their team right on the spot!
✨Tap into Seasonal Hiring Trends
With temporary roles often popping up during busy seasons, like summer or festive times, keep an eye out for openings as these businesses ramp up. Joining local community groups on social media can also help you stay ahead of the game: think pop-up events, seasonal fairs, or any openings in your area!
✨Utilise Your Network in the Industry
We all know people in the hospitality world, right? Now's the time to message those friends or acquaintances who might already be working in restaurants or bars. They could give you the insider scoop on who’s hiring or even put in a good word for you – it’s all about that inside connection!
✨Apply Through Us for Quick Visibility
Don't forget you can apply for temporary roles directly through our website! It’s not just about the big chain restaurants; many smaller, local places look there for quick hires. Plus, it helps us get you on the radar of employers looking for passionate workers like you, so what are you waiting for?
We think you need these skills to ace Concierge - Valet Parking Driver
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!
Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.
Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!
How to prepare for a job interview at Dakota Hotels
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at Dakota Hotels. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
✨Dress the Part and Exude Personality
In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.
