At a Glance
- Tasks: Welcome guests, valet park cars, assist with luggage, and maintain a pristine lobby.
- Company: Join Dakota Hotels, a stylish UK lifestyle brand with a focus on high standards.
- Benefits: Earn £13 per hour, enjoy discounts, flexible hours, and mental health support.
- Other info: Opportunities for training and career growth in a supportive environment.
- Why this job: Be part of a dynamic team and enhance guest experiences in a luxury setting.
- Qualifications: Must have a full UK driver’s license and at least 5 years of driving experience.
Join to apply for the Concierge - Valet Parking Driver role at Dakota Hotels
Dakota Hotel in Newcastle is seeking a people person to welcome guests, valet park their cars, assist with bag portering, and provide general Front of House support as a Valet Porter. This is a fixed term contract concluding on 4 January 2026. The role carries a minimum of 16 hours per week across predominantly 2 shifts on Friday, Saturday or Sunday.
Contract and pay rate
£13 per hour, paid weekly, with a minimum guaranteed gross annual salary of £10,816.
Primary Role Responsibilities
- Maintain the cleanliness of our vehicles, including washing and valeting the car.
- Valet parking for guests; requires a clean full UK driver’s license and at least 5 years of driving experience.
- Welcome guests upon arrival, provide bag portering, and keep the lobby pristine; clear tables, take coffee/drinks orders, and perform light cleaning tasks.
- Provide consistently excellent guest service in line with our service principles and values, ensuring guests receive special attention.
- Work with Reception and other departments to ensure smooth operations; may include delivering room service, taking laundry, and answering hotel phones.
- Offer additional services to enhance the guest experience (e.g., restaurant reservations, directions, local recommendations).
- Collaborate with all departments to ensure clear communication and proactive assistance as required.
Benefits
- Discounts on stays and dining at any Dakota property
- Employee Assistance Program with mental health support, GP access, private prescriptions, and shopping vouchers
- In-house Mental Health Champions
- Additional holiday day on the first anniversary of employment
- Family-friendly flexible working options
- Meals on duty and uniform allowance
- Bonuses for referring a friend and being mentioned on Trip Advisor
- Compliance training and access to learning resources via our LMS
- Annual appraisal and personal development planning
- Opportunities for internal and external training, including in-house apprenticeships
Full terms of the benefits are provided in our Handbook.
About Dakota Hotels
Dakota is a growing UK-based lifestyle brand with stylish hotels, Brasserie Grills, and upscale cocktail bars. We operate in multiple locations including Newcastle, Glasgow, Leeds, Manchester, and Edinburgh, with plans for further expansion. We are known for high standards, award-winning training, and a culture of development.
Applicant Requirements
The successful applicant will have:
- A full UK driver’s license with a maximum of 6 points and at least 5 years of driving experience.
- A proactive, guest-focused mindset with a willingness to support Reception and the Bar.
- A hands-on approach to luggage and general assistance.
- Computer literacy.
- A positive, enthusiastic attitude and attention to detail.
- Flexibility with shifts and the ability to adapt to business needs.
Successful candidates should demonstrate a genuine interest in our brand and being part of our team.
Apply
Please send an up-to-date CV. For more information on our luxury hotel, visit our Careers page to learn about current opportunities and discover your #DreamRolesAtDakota.
Concierge - Valet Parking Driver in Newcastle upon Tyne employer: Dakota Hotels
Dakota Hotels is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and development. With flexible working options, comprehensive benefits including mental health support, and opportunities for personal growth through training and apprenticeships, employees are empowered to thrive in their roles. Located in the heart of Newcastle, our stylish hotel environment fosters a sense of community and pride, making it a rewarding place to work for those passionate about delivering outstanding guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Concierge - Valet Parking Driver in Newcastle upon Tyne
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Dakota Hotels. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Dakota Hotels
Don't be shy about reaching out to Dakota Hotels directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Concierge - Valet Parking Driver in Newcastle upon Tyne
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Dakota Hotels and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Dakota Hotels
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
