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- Tasks: Serve guests with a smile, take orders, and deliver delicious food.
- Company: Join Dakota Hotel, a chic boutique hotel in South Queensferry.
- Benefits: Enjoy discounts, mental health support, flexible hours, and meals on duty.
- Why this job: Be part of a positive culture with opportunities for growth and development.
- Qualifications: 1 year of hospitality experience and a friendly, proactive attitude required.
- Other info: Easily accessible by train and bus, with free parking for staff.
The predicted salary is between 22000 - 28000 £ per year.
Dakota Hotel based in SOUTH QUEENSFERRY are seeking an outgoing individual with waiting experience for the role of BAR & GRILL ASSISTANT to deliver exceptional service to our guests. Working predominantly evening shifts, this role is ideal for individuals who may have day-time commitments.
CONTRACT AND PAY RATE
Earnings are up to £14.30 per hour, paid weekly equating to a minimum guaranteed gross annual salary of £26,026 (inclusive of the anticipated tronc payment).
The role carries a permanent contract of a minimum of 35 hours per week, working any 5 days out of 7 including working evenings and weekends.
PRIMARY ROLE RESPONSIBILITIES
- Carry out the role of a section waiter/waitress, providing table service, taking guest orders and running large trays of delicious food to guest tables.
- Provide the highest levels of guest service, offering personalised dish and beverage recommendations, and delivering a memorable dining experience.
- Work closely with the Bar and Kitchen team to ensure the effective flow of communication.
- To have a comprehensive knowledge of food and beverage menu options to enhance the guest experience.
BENEFITS
In addition to being part of a culture infused with positivity and opportunity for ongoing development, tangible benefits you could enjoy when you join our team include:
- Special discounts on stays and dining at any Dakota
- Access to our Employee Assistance Program which includes free private mental health support and counselling sessions, video GP consultations and private prescription services, as well as access to daily rewards to be cashed out for shopping vouchers
- Support from our inhouse Mental Health Champions
- Additional holiday day on the first anniversary of your employment
- Family-friendly flexible working options
- Meals on duty and uniforming
- Bonuses to recommend a friend to join our team and every time you are mentioned on Trip Advisor
- Accredited, certified compliance training given on employment
- Access to a suite of external, certified resources via our Learning Management System
- Supportive continuous professional development culture with an annual appraisal and objectives, or a Personal Development Plan
- Opportunities to undertake both internal and external training courses, including potential for in-house Apprenticeships
Full terms on our benefits can be found in our Handbook.
ABOUT DAKOTA HOTELS
Our location, Ferrymuir, Queensferry, South Queensferry EH30 9QZ is easily accessible by train (15min walk from Dalmeny Train Station) and bus (frequent stops at Ferrymuir Retail Park).
We also offer complimentary parking for both employees and guests. We at Dakota Edinburgh are a 130-bedroom boutique hotel with a destination cocktail Bar and brasserie-style Grill, as well as three events spaces.
Dakota Hotel based in South Queensferry.
Our location is easily accessible by train (15min walk from Dalmeny Train Station) and bus (frequent stops at Ferrymuir Retail Park). We also offer complimentary parking for both employees and guests.
We are a 130-bedroom boutique hotel with a destination cocktail Bar and brasserie-style Grill, as well as three events spaces.
APPLICANT REQUIREMENTS
The successful applicant will have/be:
- At least 1 year working experience, ideally in a hospitality environment.
- Ability to work at pace and be proactive for the duration of your shift.
- Willing and able to pour, serve and sell alcohol.
- Be an outgoing personality with effective communication skills.
- An enthusiastic individual who will promote our culture of positivity.
- Be task oriented with a great pride for the work they do and attention to detail.
- Flexible with shift patterns and available around the needs of our business.
- Successful candidates must demonstrate having researched our brand and a genuine desire to be part of our team.
APPLY
Please send us your up to date CV.
For more information on our luxury hotel, visit our Careers page to learn about current opportunities and find your #DreamRolesAtDakota – we\’d love to hear from you!
Bar & Grill Assistant employer: Dakota Hotels
Contact Detail:
Dakota Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar & Grill Assistant
✨Tip Number 1
Familiarise yourself with Dakota Hotel's brand and values. Understanding their culture of positivity and exceptional service will help you demonstrate your genuine desire to be part of the team during any interviews or conversations.
✨Tip Number 2
Brush up on your knowledge of food and beverage pairings. Being able to make personalised recommendations will not only impress your potential employers but also show that you're proactive about enhancing the guest experience.
✨Tip Number 3
Prepare to discuss your previous waiting experience in detail. Highlight specific situations where you provided exceptional service or handled challenging situations, as this will showcase your skills and suitability for the role.
✨Tip Number 4
Be ready to demonstrate your flexibility with shift patterns. Since the role requires evening and weekend availability, showing that you can adapt to the needs of the business will make you a more attractive candidate.
We think you need these skills to ace Bar & Grill Assistant
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Bar & Grill Assistant position. Understand the responsibilities and requirements, such as the need for waiting experience and effective communication skills.
Tailor Your CV: Customise your CV to highlight relevant experience in hospitality. Emphasise any previous roles where you provided exceptional service, worked in a fast-paced environment, or demonstrated effective teamwork.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the Dakota brand. Mention specific reasons why you want to work at Dakota Hotel and how your skills align with their culture of positivity.
Showcase Your Personality: In your application, let your outgoing personality shine through. Use a friendly tone and express your passion for delivering memorable dining experiences, as this aligns with the hotel's focus on guest service.
How to prepare for a job interview at Dakota Hotels
✨Know the Menu Inside Out
Familiarise yourself with the food and beverage options available at Dakota Hotel. Being able to confidently recommend dishes and drinks will impress your interviewers and show that you're serious about providing exceptional service.
✨Show Off Your Communication Skills
As a Bar & Grill Assistant, effective communication is key. During the interview, demonstrate your ability to engage with others, listen actively, and convey information clearly. This will highlight your suitability for a role that requires interaction with guests and team members.
✨Emphasise Your Experience
Make sure to discuss your previous waiting experience in detail. Share specific examples of how you've provided excellent service, handled difficult situations, or worked as part of a team. This will help the interviewers see how you can contribute to their positive culture.
✨Be Ready for Scenario Questions
Prepare for questions that ask how you would handle certain situations, such as dealing with an unhappy guest or managing a busy shift. Think through your responses in advance so you can showcase your problem-solving skills and proactive attitude.
