At a Glance
- Tasks: Lead a vibrant team to deliver exceptional dining experiences and ensure smooth restaurant operations.
- Company: Join a dynamic restaurant brand that values positivity and teamwork.
- Benefits: Enjoy discounts, bonuses, meals on duty, and access to mental health support.
- Other info: Flexible shifts and opportunities for career growth await you!
- Why this job: Be part of a supportive culture while developing your leadership skills in hospitality.
- Qualifications: Experience in a supervisory role and a passion for guest service are essential.
The predicted salary is between 30000 - 35000 £ per year.
PRIMARY ROLE RESPONSIBILITIES
- Communicate closely with the Restaurant Manager and wider team to deliver a seamless and high-quality restaurant service in line with brand standards.
- Lead by example during service, ensuring guests receive attentive, confident, and personalised experiences from arrival to departure.
- Collaborate effectively with chefs, bartenders, hosts, and team members to ensure smooth and efficient service across all areas.
- Take ownership of restaurant sections, maintaining strong awareness of table management, guest needs, and service flow.
- Demonstrate excellent menu knowledge, confidently advising on food, drinks, and upselling opportunities to enhance the guest experience.
- Lead and support the team on shift by mentoring, coaching, and motivating colleagues to deliver excellent service.
- Assist with operational leadership tasks such as briefings, shift planning, stock control, and ensuring adherence to SOPs.
APPLICANT REQUIREMENTS
- Previous experience in a Supervisory or Assistant Management role within a restaurant or hospitality environment.
- A strong passion for delivering exceptional guest service and creating memorable dining experiences.
- Excellent communication and leadership skills, with the ability to motivate and develop a team.
- Confident knowledge of food, beverages, and service standards within a high-quality dining environment.
- Highly organised with the ability to multitask and perform well under pressure during busy service periods.
- A proactive, hands-on approach with strong attention to detail and pride in your work.
- Ability to handle guest concerns professionally and deliver effective service recovery.
- Flexible with shift patterns, including evenings, weekends, and peak business periods.
- A positive and enthusiastic individual who embodies company values and promotes a supportive team culture.
- A genuine interest in the brand and a desire to contribute to the ongoing success of the restaurant.
- Successful candidates must demonstrate having researched our brand and a genuine desire to be part of our team.
WHAT WE OFFER
- Special discounts on stays and dining at any Dakota.
- Bonuses to recommend a friend to join our team and every time you are mentioned on Trip Advisor.
- Additional holiday day on the first anniversary of your employment.
- Meals on duty and uniforming.
- Access to our Employee Assistance Program which includes free private mental health support and counselling sessions, video GP consultations and private prescription services, as well as access to daily rewards to be cashed out for shopping vouchers.
- Support from our in-house Mental Health Champions.
- Family-friendly flexible working options.
- Participation in meaningful initiatives such as Macmillan Cancer Support Coffee Morning and the Walk for Wellbeing, supporting causes that matter while connecting with colleagues.
- Accredited, certified compliance training given on employment.
- Access to a suite of external, certified resources via our Learning Management System.
- Supportive continuous professional development culture with an annual appraisal and objectives, or a Personal Development Plan.
- Opportunities to undertake both internal and external training courses, including potential for in-house Apprenticeships.
Assistant Restaurant Manager employer: Dakota Hotels
As an Assistant Restaurant Manager at our vibrant establishment, you will thrive in a supportive and dynamic work culture that prioritises exceptional guest service and employee development. With access to comprehensive training resources, flexible working options, and unique benefits such as discounts on dining and stays, you will be empowered to grow your career while contributing to a positive team environment. Join us in creating memorable dining experiences and enjoy the rewards of being part of a brand that values its people.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Restaurant Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Dakota Hotels. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Dakota Hotels
Don't be shy about reaching out to Dakota Hotels directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Restaurant Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Dakota Hotels and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Dakota Hotels
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
