Restaurant Manager

Restaurant Manager

Full-Time 35000 - 35000 £ / year (est.) No home office possible
Dakota Hotel Group

At a Glance

  • Tasks: Lead a vibrant restaurant team, ensuring top-notch service and guest satisfaction.
  • Company: Dakota Hotel, a stylish boutique hotel with a focus on exceptional dining experiences.
  • Benefits: Competitive salary, bonuses, discounts, mental health support, and flexible working options.
  • Other info: Opportunities for professional development and a positive workplace culture.
  • Why this job: Join a dynamic team and elevate your hospitality career in a supportive environment.
  • Qualifications: Experience in restaurant management, strong leadership skills, and a passion for food and wine.

The predicted salary is between 35000 - 35000 £ per year.

Dakota Hotel based in South Queensferry are seeking a hospitality professional with a passion for great food and wine for the role of Restaurant Manager; an exciting rare opportunity.

CONTRACT AND PAY RATE

The gross annual salary is up to £35,000, inclusive of anticipated tronc payment plus an annual incentive bonus to earn up to £2,500. The role carries a permanent contract of a minimum of 45 hours per week, working any 5 days out of 7, which includes evenings and weekends.

PRIMARY ROLE RESPONSIBILITIES

Reporting to the F&B Manager, the Restaurant Manager is responsible for driving and leading the levels of service delivered within the restaurant with a strong focus on training the team to continuously improve service standards. The primary responsibilities of the role include:

  • Run services within the restaurant through breakfast, lunch or dinner, offering the highest levels of service to all guests.
  • Have a hands‑on approach to service and hosting, driving standards at all times.
  • Drive the commercial running of the restaurant including writing the wine list, working closely with the Head Chef to provide guest feedback on our dishes, managing payroll by writing the rota, managing the bookings diary, sequencing service, and driving a culture of sales through service.
  • Communicate effectively with all other departments, especially the Bar and Kitchen, to ensure a smooth service.
  • Work with Reception to increase resident‑to‑diner ratios and to provide guests with the full Dakota Experience.
  • Work closely with HR to support the journey of a team member by being involved in the interview process, ongoing training, holding appraisals, and conducting frequent one‑to‑one meetings.
  • Implement training plans and deliver on‑the‑job training to drive the smoothest, most polished levels of guest service throughout the F&B operation.

BENEFITS

In addition to being part of a culture infused with positivity and opportunity for ongoing development, tangible benefits you could enjoy when you join our team include:

  • Special discounts on stays and dining at any Dakota.
  • Access to the Employee Assistance Program which includes free private mental health support and counselling sessions, video GP consultations, and private prescription services, as well as access to daily rewards to be cashed out for shopping vouchers.
  • Support from in‑house Mental Health Champions.
  • Additional holiday day on the first anniversary of employment.
  • Family‑friendly flexible working options.
  • Meals on duty and uniforming.
  • Bonuses to recommend a friend to join our team and every time you are mentioned on Trip Advisor.
  • Accredited, certified compliance training given on employment.
  • Access to a suite of external, certified resources via our Learning Management System.
  • Supportive continuous professional development culture with an annual appraisal and objectives, or a Personal Development Plan.
  • Opportunities to undertake internal and external training courses, including potential for in‑house Apprenticeships.

ABOUT DAKOTA HOTELS

Our location, Ferrymuir, Queensferry, South Queensferry EH30 9QZ is easily accessible by train (15 min walk from Dalmeny Train Station) and by bus (frequent stops at Ferrymuir Retail Park). Complimentary parking is available for both employees and guests. Dakota Hotels is a 130‑bedroom boutique hotel with a destination cocktail bar, a brasserie‑style grill, and three event spaces.

APPLICANT REQUIREMENTS

The successful applicant will have/be:

  • At least one year’s experience as an Assistant Restaurant Manager or above in a similar calibre full‑service restaurant, with experience in writing rotas, delivering training, and daily people management.
  • Minimum of four years experience working in restaurants.
  • Demonstrable experience in writing wine lists, developing team members, and F&B revenue maximisation.
  • Comprehensive knowledge of wines and high‑end service standards. Certification in WSET level 2 or above is beneficial.
  • A confident leader with a hands‑on approach to leading a team.
  • An outgoing personality with effective communication skills.
  • Ability to work at pace and be proactive for the duration of your shift.
  • An enthusiastic individual who will promote our culture of positivity.
  • A task‑oriented individual with pride for the work you do and attention to detail.
  • Flexible with shift patterns and available around the needs of our business.
  • Successful candidates must demonstrate having researched our brand and a genuine desire to be part of our team.

Restaurant Manager employer: Dakota Hotel Group

Dakota Hotel in South Queensferry is an exceptional employer, offering a vibrant work culture that prioritises employee development and well-being. With benefits such as flexible working options, comprehensive mental health support, and opportunities for professional growth through training and apprenticeships, Dakota fosters a supportive environment where team members can thrive. The hotel's prime location and commitment to high service standards make it an exciting place for hospitality professionals passionate about delivering memorable dining experiences.
Dakota Hotel Group

Contact Detail:

Dakota Hotel Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Restaurant Manager

✨Tip Number 1

Get to know Dakota! Research the hotel, its culture, and what makes it unique. This will help you stand out in interviews and show that you're genuinely interested in being part of the team.

✨Tip Number 2

Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even put in a good word for you when you apply through our website.

✨Tip Number 3

Prepare for your interview by practising common questions related to restaurant management. Think about how you would handle specific scenarios, especially around service standards and team training.

✨Tip Number 4

Show off your passion for food and wine during the interview! Share your experiences and knowledge, especially if you have any cool ideas for the wine list or enhancing guest experiences.

We think you need these skills to ace Restaurant Manager

Leadership Skills
Effective Communication Skills
Team Training and Development
Wine List Creation
F&B Revenue Maximisation
Attention to Detail
Customer Service Excellence
Daily People Management
Hands-on Approach
Proactive Problem Solving
Flexibility with Shift Patterns
Knowledge of High-End Service Standards
Task-Oriented Mindset
Positive Attitude

Some tips for your application 🫡

Show Your Passion: When you're writing your application, let your love for great food and wine shine through! We want to see that you’re genuinely excited about the role and the Dakota experience.

Tailor Your CV: Make sure your CV highlights your relevant experience, especially in managing teams and delivering top-notch service. We’re looking for someone who can lead with a hands-on approach, so showcase those skills!

Be Specific: In your cover letter, mention specific examples of how you've improved service standards or trained team members in the past. We love seeing concrete achievements that demonstrate your capabilities.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Dakota.

How to prepare for a job interview at Dakota Hotel Group

✨Know Your Menu Inside Out

Before the interview, make sure you’re familiar with Dakota's menu and wine list. This shows your passion for great food and wine, which is crucial for a Restaurant Manager. Be ready to discuss your favourite dishes and how you would enhance the dining experience.

✨Showcase Your Leadership Skills

Prepare examples of how you've successfully led a team in previous roles. Highlight your hands-on approach and how you’ve trained staff to improve service standards. This will demonstrate that you can drive the commercial running of the restaurant effectively.

✨Communicate Effectively

Since communication with other departments is key, think of instances where you’ve collaborated with kitchen or bar staff to ensure smooth service. Be ready to discuss how you would foster this collaboration at Dakota.

✨Demonstrate Your Passion for Development

Talk about your commitment to ongoing training and development, both for yourself and your team. Mention any relevant certifications, like WSET, and express your enthusiasm for contributing to Dakota’s supportive culture of continuous professional development.

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