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- Tasks: Deliver outstanding guest service and manage reception duties in a stylish hotel.
- Company: Trendy hotel group located on the vibrant Quayside in Newcastle.
- Benefits: Enjoy discounts, mental health support, and opportunities for professional growth.
- Other info: Flexible shifts with a permanent contract and 37.5 hours weekly.
- Why this job: Join a dynamic team and create memorable experiences for guests every day.
- Qualifications: Strong admin skills and a positive attitude are essential.
The predicted salary is between 20000 - 25000 £ per year.
A stylish hotel group in Newcastle is seeking an experienced Receptionist to provide exceptional guest service and manage reception duties. Ideally located on the Quayside, this hotel requires someone with strong administration skills and a positive attitude.
The role offers a permanent contract with 37.5 hours weekly, including varied shifts. Benefits include discounts, mental health support, and professional development opportunities.
Guest Experience Receptionist - Flexible Shifts (Newcastle) in Newcastle upon Tyne employer: Dakota Hotel Group
Contact Detail:
Dakota Hotel Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Receptionist - Flexible Shifts (Newcastle) in Newcastle upon Tyne
✨Tip Number 1
Make sure to research the hotel group before your interview. Knowing their values and what makes them unique will help you stand out and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face as a Receptionist and how you'd handle them. This will prepare you for any questions about guest interactions during the interview.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a stylish hotel. Choose an outfit that reflects professionalism while also fitting the hotel's vibe.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the extra step to connect with us directly.
We think you need these skills to ace Guest Experience Receptionist - Flexible Shifts (Newcastle) in Newcastle upon Tyne
Some tips for your application 🫡
Show Off Your Personality: When writing your application, let your personality shine through! We want to see your positive attitude and how you connect with guests. Don’t be afraid to share a bit about yourself and why you’re excited about this role.
Tailor Your CV: Make sure your CV is tailored to the Guest Experience Receptionist position. Highlight your relevant experience in administration and guest service. We love seeing how your skills match what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps to make your experience stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Dakota Hotel Group
✨Know the Hotel Inside Out
Before your interview, do some research on the hotel group. Familiarise yourself with their values, services, and any recent news. This will not only show your genuine interest but also help you tailor your answers to align with their ethos.
✨Showcase Your Administration Skills
As a Receptionist, strong administration skills are key. Be prepared to discuss your experience with managing bookings, handling inquiries, and using relevant software. Bring examples of how you've successfully managed these tasks in previous roles.
✨Demonstrate Your Positive Attitude
A positive attitude is crucial in guest services. During the interview, share stories that highlight your ability to handle challenging situations with a smile. This will help convey your suitability for creating a welcoming atmosphere for guests.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how they support mental health. This shows you're engaged and genuinely interested in being part of their team.