Assistant Housekeeping Manager in Newcastle upon Tyne

Assistant Housekeeping Manager in Newcastle upon Tyne

Newcastle upon Tyne Full-Time 31000 - 43400 £ / year (est.) No home office possible
Dakota Hospitality Limited (Dakota Hotels)

At a Glance

  • Tasks: Lead a team to ensure guest rooms are spotless and welcoming.
  • Company: Join Dakota, a stylish and growing lifestyle hotel brand.
  • Benefits: Enjoy discounts, bonuses, meals on duty, and mental health support.
  • Why this job: Be part of a positive culture with real opportunities for growth.
  • Qualifications: Experience in cleaning, attention to detail, and a proactive attitude.
  • Other info: Flexible shifts and a supportive environment for career development.

The predicted salary is between 31000 - 43400 £ per year.

Job Ref: DAK1101

Branch: Dakota Newcastle

Location: Dakota Newcastle, Newcastle Upon Tyne

Salary/Benefits: Earnings are a gross annual salary of £31,000

Contract type: Permanent

Hours: Full Time

Hours per week: The role carries a permanent contract of a minimum of 37.5 hours per week

Posted date: 11/03/2026

Closing date: 13/04/2026

Primary Role Responsibilities

  • Communicate throughout your shifts with the Housekeeping Manager to receive assigned tasks in accordance with procedures in place.
  • Thoroughly deep clean guest bedrooms and en-suite bathrooms, making beds, and detailing to provide guests with an immaculately clean and welcoming space.
  • Carry out tasks such as vacuum cleaning, dusting and polishing, mopping, and lifting items such as duvets.
  • Action notes on guest preferences and requests to personalize guest stays e.g. provide firm pillows, setting up a cot.
  • Maintain a comprehensive knowledge of safe chemical handling guidelines and usage of cleaning equipment such as steamers.
  • Follow health and safety procedures closely at all times such as those pertaining to the handling of waste and manual handling.

Applicant Requirements

  • A minimum of one years working experience in a cleaning role is strongly preferred.
  • Ability to work alone in guest bedrooms and be self-driven and work at pace.
  • Keen eye for detail when cleaning.
  • Proactive and able to work at pace.
  • An enthusiastic individual who will promote our culture of positivity.
  • Task oriented with great pride for the work they do and attention to detail.
  • Flexible with shift patterns and available around the needs of our business.
  • Demonstrate having researched our brand and a genuine desire to be part of our team.

What We Offer

  • FINANCIAL: Special discounts on stays and dining at any Dakota, bonuses to recommend a friend to join our team, additional holiday day on the first anniversary of your employment, meals on duty and uniforming.
  • WELLBEING: Access to our Employee Assistance Program which includes free private mental health support and counselling sessions, video GP consultations and private prescription services, as well as access to daily rewards to be cashed out for shopping vouchers, support from our inhouse Mental Health Champions, family-friendly flexible working options, participation in meaningful initiatives such as Macmillan Cancer Support Coffee Morning and the Walk for Wellbeing.
  • CAREER DEVELOPMENT: Accredited, certified compliance training given on employment, access to a suite of external, certified resources via our Learning Management System, supportive continuous professional development culture with an annual appraisal and objectives, opportunities to undertake both internal and external training courses, including potential for in-house Apprenticeships.

Full terms on our benefits can be found in our Handbook.

About Dakota Hotels

Dakota is a growing UK-based lifestyle brand, known for our stylish hotels, bustling brasserie Grills and upscale cocktail Bars. Dakota’s story started with two boutique hotels on the outskirts of Edinburgh, in South Queensferry, and Glasgow, in Eurocentral. We have now expanded into prime city centre locations in Glasgow, Leeds, Manchester, and Newcastle with more in our pipeline. Dakota is synonymous for delivering attentive and genuine guest service. We attract hard-working individuals who are passionate about working to the highest standards and have been voted within The Caterer’s Top 15 Best Employers in Hospitality for the last five years in a row. We were also featured within the Top 10 employers in the 2024 Sunday Times Best Places to Work in the UK, as well as being awarded the Spotlight Award for Best Places to Work for LGBTQIA+ employees. As recent winners of The Cateys ‘People Team of the Year’, we have award-winning internal training programmes within Dakota Academy fostering continuous development and ongoing training. As a result, over 75% of our leaders have been promoted internally and, for four consecutive years, a member of our team has won a prestigious Acorn Award awarded by The Caterer to the ‘Top 30 under 30’ in the industry, demonstrating our success in developing talent.

Apply

Please send us your up to date CV. Ideally situated on the Quayside, our hotel boasts 118 bedrooms including 33 suites. Dakota Newcastle hosts our renowned Bar & Grill, Champagne Room, Cigar Terrace, and an events space for up to 60.

Assistant Housekeeping Manager in Newcastle upon Tyne employer: Dakota Hospitality Limited (Dakota Hotels)

Dakota Newcastle is an exceptional employer, offering a vibrant work culture that prioritises positivity and employee development. With competitive benefits such as discounts on stays and dining, access to mental health support, and a commitment to career growth through accredited training, Dakota fosters an environment where staff can thrive. Located in the heart of Newcastle, employees enjoy a dynamic atmosphere while being part of a brand recognised as one of the best places to work in hospitality.
Dakota Hospitality Limited (Dakota Hotels)

Contact Detail:

Dakota Hospitality Limited (Dakota Hotels) Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Housekeeping Manager in Newcastle upon Tyne

✨Tip Number 1

Get to know Dakota! Research our brand and values so you can show us you're genuinely interested in being part of our team. This will help you stand out during interviews.

✨Tip Number 2

Network like a pro! Connect with current employees on LinkedIn or at industry events. They can give you insider tips and might even put in a good word for you!

✨Tip Number 3

Prepare for the interview by practising common questions related to housekeeping roles. Think about your past experiences and how they align with what we’re looking for.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team.

We think you need these skills to ace Assistant Housekeeping Manager in Newcastle upon Tyne

Communication Skills
Attention to Detail
Self-Driven
Proactive Work Ethic
Time Management
Knowledge of Safe Chemical Handling
Cleaning Equipment Proficiency
Health and Safety Compliance
Flexibility with Shift Patterns
Guest Service Orientation
Task Orientation
Ability to Work Independently
Pride in Work Quality

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We love seeing candidates who are genuinely excited about joining our team and contributing to our culture of positivity.

Tailor Your CV: Make sure to customise your CV to highlight relevant experience in cleaning roles. Mention specific tasks you've excelled at, like deep cleaning or handling guest requests, to show us you're the right fit for the Assistant Housekeeping Manager position.

Research Dakota: Take some time to learn about Dakota Hotels and our values. Mentioning what you admire about our brand in your application can really set you apart and show us that you’re serious about being part of our team.

Keep It Professional Yet Friendly: While we want to see your personality, remember to keep your application professional. Use a friendly tone, but make sure to proofread for any typos or errors before hitting send. We can't wait to read your application on our website!

How to prepare for a job interview at Dakota Hospitality Limited (Dakota Hotels)

✨Know Your Stuff

Before the interview, make sure you research Dakota Hotels thoroughly. Understand their values, culture, and what makes them stand out in the hospitality industry. This will not only impress your interviewers but also help you align your answers with their expectations.

✨Show Off Your Skills

Be ready to discuss your previous cleaning experience in detail. Highlight specific tasks you've excelled at, like deep cleaning or handling guest requests. Use examples that demonstrate your keen eye for detail and ability to work independently, as these are crucial for the Assistant Housekeeping Manager role.

✨Emphasise Teamwork and Positivity

Dakota values a positive culture, so be sure to express your enthusiasm for teamwork and collaboration. Share experiences where you contributed to a positive work environment or helped colleagues, showing that you're not just about getting the job done but also about uplifting those around you.

✨Prepare Questions

At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful ones that show your interest in the role and the company, such as inquiries about training opportunities or how they support employee wellbeing. This demonstrates your genuine desire to be part of their team.

Assistant Housekeeping Manager in Newcastle upon Tyne
Dakota Hospitality Limited (Dakota Hotels)
Location: Newcastle upon Tyne

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