Room Attendant - full time

Room Attendant - full time

Motherwell Full-Time 19000 - 21000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our Housekeeping Team as a Room Attendant, cleaning and preparing guest rooms.
  • Company: Dakota Hotels is a stylish UK-based lifestyle brand with a focus on exceptional guest service.
  • Benefits: Enjoy 40% off stays, flexible working, mental health support, and ongoing training opportunities.
  • Why this job: Be part of a positive culture in a top-rated employer known for developing talent.
  • Qualifications: Experience in cleaning preferred; must be detail-oriented and able to work independently.
  • Other info: Located in Motherwell, easily accessible with free parking and public transport options.

The predicted salary is between 19000 - 21000 £ per year.

Dakota Hotel based in Motherwell are seeking a reliable and hard-working individual to join our Housekeeping Team in the role of Room Attendant.

CONTRACT AND PAY RATE

Earnings are £12.21 per hour, paid weekly equating to a minimum guaranteed gross annual salary of £19,000. The role carries a permanent contract of a minimum of 30 hours per week, working any 5 days out of 7.

PRIMARY ROLE RESPONSIBILITIES

  • To thoroughly deep clean guest bedrooms and en-suite bathrooms, making beds, and detailing to provide guests with an immaculately clean and welcoming space.
  • Be able to carry out tasks such as vacuum cleaning, dusting and polishing, mopping, and lifting items such as duvets.
  • Action notes on guest preferences and requests to personalize guest stays e.g. provide firm pillows, setting up a cot.
  • Maintain a comprehensive knowledge of safe chemical handling guidelines and usage of cleaning equipment such as steamers.
  • Follow health and safety procedures closely at all times such as those pertaining to the handling of waste and manual handling.

BENEFITS

  • 40 per cent off stays at any Dakota
  • 25 per cent off drinks and dining at any Dakota
  • Access to our Employee Assistance Program which includes free private mental health support and counselling sessions, video GP consultations and private prescription services, access to daily rewards to be cashed out for shopping vouchers
  • Access to discounted gift card platform
  • Support from our in-house Mental Health Champions
  • Additional holiday day on the first anniversary of your employment.
  • Family-friendly flexible working options
  • Meals on duty and uniforming
  • £200 bonus to recommend a friend to join our team
  • £10 bonus every time you are mentioned on Trip Advisor
  • Free bi-annual eye testing for users of display screen equipment
  • Accredited, certified compliance training given on employment such as in Food Hygiene, Alcohol Responsibility, Data Protection, and Health & Safety
  • Access to a suite of external, certified resources via our Learning Management System
  • Supportive continuous professional development culture with an annual appraisal and objectives, or a Personal Development Plan.
  • Opportunities to undertake both internal and external training courses, including potential for in-house Apprenticeships.

ABOUT DAKOTA HOTELS

Dakota is a growing UK-based lifestyle brand, known for our stylish hotels, bustling brasserie Grills and upscale cocktail Bars. Dakota's story started with two boutique hotels on the outskirts of Edinburgh, in South Queensferry, and Glasgow, in Eurocentral. We have now expanded into prime city centre locations in Glasgow, Leeds, and Manchester, with Newcastle coming in 2025 and more in our pipeline. Dakota is synonymous for delivering attentive and genuine guest service. We attract hard-working individuals who are passionate about working to the highest standards and have been voted within The Caterer’s Top 15 Best Employers in Hospitality for the last five years in a row. We were also featured within the Top 10 employers in the 2024 Sunday Times Best Places to Work in the UK, as well as being awarded the Spotlight Award for Best Places to Work for LGBTQIA+ employees.

As recent winners of The Cateys ‘People Team of the Year’, we have award-winning internal training programmes within Dakota Academy fostering continuous development and ongoing training. As a result, over 75% of our leaders have been promoted internally and, for four consecutive years, a member of our team has won a prestigious Acorn Award awarded by The Caterer to the ‘Top 30 under 30’ in the industry, demonstrating our success in developing talent.

Our location, Parklands Ave, Motherwell ML1 4WQ, is just off the M8 motorway in Maxim Business Park at the Eurocentral Junction, we are a 92-bedroom boutique hotel which boasts a destination Bar & Grill restaurant as well as a newly built wedding events space. Our location is easily accessible by car and we offer complimentary parking for both employees and guests. Additionally, there are frequent buses using the CityLink 900 route, only 20 minutes from Buchanan St Bus Station directly to our hotel.

APPLICANT REQUIREMENTS

  • A minimum of one year’s working experience in a cleaning role is strongly preferred.
  • Able to be physically active and be standing for the entirety of your shift.
  • Have a keen eye for detail when cleaning.
  • You will work alone in guest bedrooms and therefore must be able to be self-driven and work at pace.
  • An enthusiastic individual who will promote our culture of positivity.
  • Be task oriented with a great pride for the work they do and attention to detail.
  • Flexible with shift patterns and available around the needs of our business.
  • Successful candidates must demonstrate having researched our brand and a genuine desire to be part of our team.

APPLY

Please send us your up to date CV. Visit our Careers page to learn about current opportunities and find your #DreamRolesAtDakota – we’d love to hear from you!

For more information on our luxury hotel, please visit our Website, Dakota Hotels Instagram or Dakota Eurocentral Instagram.

Room Attendant - full time employer: Dakota Eurocentral

Dakota Hotel in Motherwell is an exceptional employer, offering a vibrant work culture that prioritises positivity and employee development. With competitive pay, generous benefits including discounts on stays and dining, and a commitment to continuous professional growth through accredited training, Dakota fosters an environment where hard-working individuals can thrive and advance their careers. The hotel's convenient location and supportive team make it an ideal place for those seeking meaningful and rewarding employment in the hospitality industry.
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Contact Detail:

Dakota Eurocentral Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Room Attendant - full time

✨Tip Number 1

Familiarise yourself with Dakota Hotels' values and culture. They pride themselves on delivering attentive guest service, so showing that you understand and align with their ethos during any conversations can set you apart.

✨Tip Number 2

Highlight your previous cleaning experience in a way that showcases your attention to detail. Since the role requires a keen eye for cleanliness, be ready to discuss specific examples of how you've maintained high standards in past positions.

✨Tip Number 3

Be prepared to demonstrate your physical capability for the role. Since being active and standing for long periods is essential, consider mentioning any relevant experiences that showcase your stamina and ability to work at pace.

✨Tip Number 4

Show enthusiasm for the role and the company. Dakota is looking for individuals who are passionate about their work, so expressing genuine excitement about the opportunity can make a positive impression.

We think you need these skills to ace Room Attendant - full time

Attention to Detail
Time Management
Physical Stamina
Cleaning Techniques
Knowledge of Health and Safety Procedures
Chemical Handling Knowledge
Self-Motivation
Task Orientation
Customer Service Skills
Flexibility in Shift Patterns
Ability to Work Independently
Communication Skills
Problem-Solving Skills

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Room Attendant. Familiarise yourself with the tasks mentioned in the job description, such as deep cleaning guest bedrooms and bathrooms, and handling guest preferences.

Tailor Your CV: When updating your CV, highlight any relevant experience in cleaning or housekeeping roles. Emphasise your attention to detail, ability to work independently, and any specific skills that align with the job requirements.

Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the Dakota brand. Mention why you want to join their team and how your values align with their culture of positivity and high standards.

Showcase Your Research: In your application, demonstrate that you've researched Dakota Hotels. Mention specific aspects of their culture or achievements that resonate with you, showing your genuine interest in being part of their team.

How to prepare for a job interview at Dakota Eurocentral

✨Research Dakota Hotels

Before your interview, take some time to learn about Dakota Hotels. Understand their values, culture, and what sets them apart in the hospitality industry. This will show your genuine interest in the role and help you answer questions more effectively.

✨Highlight Your Cleaning Experience

Since the role requires a minimum of one year of cleaning experience, be prepared to discuss your previous roles in detail. Share specific examples of tasks you've completed, challenges you've faced, and how you ensured high standards of cleanliness.

✨Demonstrate Attention to Detail

As a Room Attendant, attention to detail is crucial. During the interview, mention instances where your keen eye for detail made a difference in your work. This could include how you personalised guest experiences or maintained cleanliness standards.

✨Show Enthusiasm and Positivity

Dakota Hotels values a positive attitude. Be sure to convey your enthusiasm for the role and the company during the interview. Share why you want to be part of their team and how you can contribute to their culture of positivity.

Room Attendant - full time
Dakota Eurocentral
Location: Motherwell
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