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- Tasks: Assist with daily admin tasks and support new applications for customers.
- Company: Join Daisy Group, the UK's leading independent telecom provider.
- Benefits: Enjoy 25 days holiday, professional development, and a £500 referral bonus.
- Why this job: Be part of a dynamic team making a real impact in telecommunications.
- Qualifications: Previous admin experience and strong customer service skills required.
- Other info: Great career growth opportunities in a supportive environment.
The predicted salary is between 23809 - 33431 £ per year.
Join the UK's leading independent provider of voice, connectivity, mobile, phone systems and cloud services. We keep Britain working. We are constantly growing our teams, product offerings and customer base by working closely with all of the major networks and suppliers as well as through acquisition – so there's always an exciting new opportunity to support UK businesses on the horizon.
Salary: £23,809.50 per annum
Location: London
Working Hours: Monday to Friday, working between the hours of 9:00 - 18:00 (37.5 hours)
To assist with daily administration tasks to check, validate and process new applications accurately and timely within a set SLA. Working as part of the wider team and ensuring a smooth transition through to delivery; engaging internal colleagues and customers where appropriate.
- Monitoring team mailboxes for team activities
- Reviewing new applications
- Liaising with both customers and sales to resolve any issues or queries on new applications
- Identifying the need for approvals from senior management and/or compliance
- Submission of applications to the bank
- Ensuring customer records are updated accurately
- Ordering terminals
- Setting customers terminals via a walk-through transaction
- Dealing with customer and sales agent queries
- Carry out ad-hoc assignments when required
Qualifications:
- Previous administration experience
- Customer service skills
- Able to work independently and as part of the team
- Keen eye for detail and ability to check own and others work diligently
- Able to work under pressure and to set deadlines and SLAs
- Effective verbal communicator
- Proficient using MS Office applications
- Used to working with colleagues at all levels within an organisation
Additional Information:
Our ethos is simple: the more you put in the more you get out. We have been awarded a 2 Star accreditation by the Sunday Times Best Companies and voted as the UK's no.1 Telecoms company in 2023.
Here are some of the benefits that we offer:
- 25 days holidays, plus bank holidays, and an additional day for each year of service up to 30 days!
- £500 referral scheme bonus
- Professional development to help you achieve your personal goals
- Eye care vouchers available and discounted Medicash membership
- Sim deals for you and your family/friends
- Access to discounts and savings at more than 1,200 retailers
- An additional day off on your birthday or if you're getting married
Seniority level: Entry level
Employment type: Full-time
Job function: Sales and Business Development
Industries: Telecommunications
Pay Sales Support Advisor - 12 months Maternity Leave Cover in London employer: Daisy GroupTM
Contact Detail:
Daisy GroupTM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pay Sales Support Advisor - 12 months Maternity Leave Cover in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand Daisy Group's values and how they align with your skills. This will help you stand out and show that you're genuinely interested in being part of the team.
✨Tip Number 3
Practice your communication skills! As a Pay Sales Support Advisor, you'll need to liaise with customers and colleagues. Role-play common scenarios with a friend to boost your confidence and refine your responses.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining Daisy Group and ready to contribute to keeping Britain working.
We think you need these skills to ace Pay Sales Support Advisor - 12 months Maternity Leave Cover in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Pay Sales Support Advisor role. Highlight your previous administration experience and customer service skills, as these are key for us. Use specific examples that show how you've successfully handled similar tasks in the past.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about this role at Daisy Group. Mention how your skills align with our needs and how you can contribute to keeping Britain working. Keep it concise but engaging!
Show Off Your Attention to Detail: Since the role requires a keen eye for detail, make sure your application is free from typos and errors. Double-check everything before you hit send. This shows us that you take pride in your work and can check your own and others' work diligently.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s straightforward and ensures your application goes directly to us. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Daisy GroupTM
✨Know Your Stuff
Before the interview, make sure you understand the role of a Pay Sales Support Advisor. Familiarise yourself with the daily tasks mentioned in the job description, like processing applications and liaising with customers. This will help you answer questions confidently and show that you're genuinely interested.
✨Show Off Your Customer Service Skills
Since this role involves a lot of customer interaction, be ready to share examples of how you've handled customer queries or resolved issues in the past. Think of specific situations where your communication skills made a difference, as this will demonstrate your ability to thrive in a customer-focused environment.
✨Demonstrate Attention to Detail
With a keen eye for detail being crucial for this position, prepare to discuss how you ensure accuracy in your work. You might want to mention any tools or methods you use to double-check your tasks, especially when it comes to processing applications and updating records.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics or the company culture at Daisy Group. This shows that you're not just interested in the job, but also in how you can fit into their environment and contribute to their success.
