Daisy Group is seeking a Tier 2 Telephony and Tech Support specialist to provide telephone assistance, diagnose faults via remote tools, and ensure customer systems are maintained and updated.
You will install, update and maintain software, use broadband diagnostic tools, log interactions, and stay current with product updates while mentoring new staff. Strong VOIP knowledge and quick problem-solving are essential.
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VOIP & Networking Tier 2 Support Specialist employer: Daisy Group
At O2 Business, formerly Daisy, we pride ourselves on being an exceptional employer that fosters a culture of inclusivity and support, ensuring our employees thrive in their careers. With a strong commitment to professional development, we offer numerous growth opportunities alongside a comprehensive benefits package, including enhanced annual leave and unique perks like a birthday day off. Join us in our mission to Keep Britain Working, where your contributions are valued and recognised in a dynamic and rewarding environment.
