At a Glance
- Tasks: Design, implement, and manage IT infrastructure while providing technical support.
- Company: Join Daisy Group, the UK's leading independent provider of voice and cloud services.
- Benefits: Enjoy 25 days holiday, professional development, and exclusive discounts at over 1,200 retailers.
- Why this job: Make a lasting impact in a dynamic environment with opportunities for growth and innovation.
- Qualifications: Experience in IT infrastructure, cloud platforms, and cybersecurity is essential.
- Other info: Office-based role in Manchester; must have a car for travel to data centres.
The predicted salary is between 32000 - 40000 £ per year.
Job Description
Location: Manchester – Office based
Salary: £40,000 to £50,000 DOE
Working hours: Monday to Friday 8:30 – 17:00 or 9:00 – 17:30 (37.5 hours per week)
The successful candidate must drive and have their own car due to the need to travel to a Data Centre and transport equipment.
Daisy is seeking a passionate and technically astute IT Infrastructure Engineer to join our growing team. The ideal candidate will possess a high level of technical proficiency and a proven track record in delivering complex integration and separation projects. You will be responsible for designing, implementing, and managing IT infrastructure within our internal and externally hosted systems. A deep understanding of IT security, networking, and cloud platforms—particularly AWS and Microsoft Azure—is essential.
This role offers a unique opportunity to help define and develop the core IT infrastructure of Daisy, ensuring it remains robust, secure, and adaptable to future business needs. If you are driven by high standards and are eager to make a lasting impact within a dynamic organisation, we would love to hear from you.
Responsibilities
- Provide technical support and assist with the implementation of a Daisy standalone IT infrastructure.
- Design, support & optimise physical, virtual and cloud infrastructure.
- Work with external networking, infrastructure and support teams.
- Install new / rebuild existing servers and configure hardware, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.
- Research and recommend innovative, and where possible automated, approaches for system administration tasks.
- Manage and complete effective documentation of server procedures regarding design and implementation of hardware, software, and systems.
- Actively perform system monitoring, verifying the availability and integrity of all servers, systems and key processes.
- Be an escalation point for the deskside support team.
- Mentor the junior members of the IT team.
- Be able to act on Cyber Security Alerts.
Qualifications
- Project work involvement/implementation/planning
- Microsoft Dynamics
- VMware / Hyper-V implementation/administration troubleshooting
- General System Administration skills (Operating systems, hardware, virtualization)
- Infrastructure security (Firewalls/AV)
- Advanced working knowledge of Active Directory/DHCP/DNS/GPO etc.
- Experience with Windows Server 2012r2 – 2022
- Various Backup Tools including Rubrik and DPM
- Organised with high attention to detail
- Cloud Experience AWS/Azure
- Cyber Security Knowledge
- Microsoft 365 Experience
Advantageous
- System Centre Suite (DPM/VMM/SCOM/SCCM/Orchestrator) exposure and usage
- CASB/DLP
- ZTNA experience (Zscaler)
- SAN Storage Solutions (Dell, HPE)
- Experience working towards Telecom Security Act
- Networking Vendors – FortiGate/Meraki/Cisco
- Linux experience/skills
- CyberArk Privileged Access Management solutions
- Five9, Microsoft Contact Centre and Gamma Contact Telephony Platforms
- Infrastructure as a Code
- DevOps
- Cyber Essentials Plus
- ISO27001:2022
Benefits
What Are the Benefits of Working at Daisy?
Our ethos is simple: the more you put in, the more you get out.
Here’s what we offer:
- 25 days holiday + bank holidays, with an extra day for each year of service (up to 30 days!)
- An extra day off on your birthday or if you\’re getting married
- £500 referral bonus – bring great people, get rewarded!
- Professional development – training and support to help you grow
- Eye care vouchers and discounted Medicash membership for healthcare savings
- Sim deals for you and your family/friends
- Exclusive discounts and savings at over 1,200 retailers
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Senior IT Infrastructure Engineer employer: Daisy Group™
Contact Detail:
Daisy Group™ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior IT Infrastructure Engineer
✨Tip Number 1
Familiarise yourself with Daisy Group's core services and recent projects. Understanding their offerings in voice, connectivity, and cloud services will help you tailor your conversations during interviews and demonstrate your genuine interest in the company.
✨Tip Number 2
Network with current or former employees of Daisy Group on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial when preparing for interviews.
✨Tip Number 3
Brush up on your knowledge of AWS and Microsoft Azure, as these are crucial for the role. Consider taking a quick online course or certification to solidify your understanding and show your commitment to staying updated in the field.
✨Tip Number 4
Prepare specific examples from your past experience that showcase your ability to manage IT infrastructure projects. Highlight your problem-solving skills and how you've successfully implemented solutions in previous roles to impress the hiring team.
We think you need these skills to ace Senior IT Infrastructure Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the job description. Focus on your technical proficiency in IT infrastructure, cloud platforms like AWS and Azure, and any project work you've been involved in.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for IT infrastructure and your understanding of Daisy Group's mission. Mention specific projects or experiences that demonstrate your ability to deliver complex integration and separation projects.
Highlight Relevant Qualifications: In your application, emphasise any qualifications or certifications related to IT security, networking, and cloud services. This could include Microsoft certifications, Cyber Essentials Plus, or ISO27001:2022 knowledge.
Showcase Soft Skills: Don't forget to mention your soft skills, such as attention to detail, organisation, and mentoring abilities. These are crucial for the role and can set you apart from other candidates.
How to prepare for a job interview at Daisy Group™
✨Showcase Your Technical Skills
Make sure to highlight your technical proficiency in areas like AWS, Microsoft Azure, and IT security during the interview. Be prepared to discuss specific projects where you've successfully implemented or managed IT infrastructure.
✨Demonstrate Problem-Solving Abilities
Daisy Group values innovative approaches to system administration tasks. Prepare examples of how you've tackled complex integration or separation projects, showcasing your ability to think critically and solve problems effectively.
✨Understand Daisy's Business Model
Familiarise yourself with Daisy Group's services and their role in the telecommunications industry. This knowledge will help you align your answers with their business goals and demonstrate your genuine interest in the company.
✨Prepare for Cyber Security Questions
Given the importance of cyber security in this role, be ready to discuss your experience with security protocols and tools. Highlight any relevant certifications or training that showcase your commitment to maintaining a secure IT environment.