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- Tasks: Assist with daily admin tasks and support new applications for customers.
- Company: Join Daisy Group™, the UK's leading independent telecom provider.
- Benefits: Enjoy 25 days holiday, professional development, and a £500 referral bonus.
- Why this job: Be part of a dynamic team making a real impact in telecommunications.
- Qualifications: Previous admin experience and strong customer service skills required.
- Other info: Exciting growth opportunities in a supportive work environment.
The predicted salary is between 23809 - 33431 £ per year.
Join the UK’s leading independent provider of voice, connectivity, mobile, phone systems and cloud services. We keep Britain working. We are constantly growing our teams, product offerings and customer base by working closely with all of the major networks and suppliers as well as through acquisition – so there’s always an exciting new opportunity to support UK businesses on the horizon.
Salary: £23,809.50 per annum
Location: London
Working Hours: Monday to Friday, working between the hours of 9:00 - 18:00 (37.5 hours)
To assist with daily administration tasks to check, validate and process new applications accurately and timely within a set SLA. Working as part of the wider team and ensuring a smooth transition through to delivery; engaging internal colleagues and customers where appropriate.
- Monitoring team mailboxes for team activities
- Reviewing new applications
- Liaising with both customers and sales to resolve any issues or queries on new applications
- Identifying the need for approvals from senior management and/or compliance
- Submission of applications to the bank
- Ensuring customer records are updated accurately
- Ordering terminals
- Setting customers terminals via a walk-through transaction
- Dealing with customer and sales agent queries
- Carry out ad-hoc assignments when required
Qualifications
- Previous administration experience
- Customer service skills
- Able to work independently and as part of the team
- Keen eye for detail and ability to check own and others work diligently
- Able to work under pressure and to set deadlines and SLA’s
- Effective verbal communicator
- Proficient using MS Office applications
- Used to working with colleagues at all levels within an organisation
Additional Information
What are the benefits of working at Daisy? Our ethos is simple: the more you put in the more you get out. We have been awarded a 2 Star accreditation by the Sunday Times Best Companies and voted as the UK's no.1 Telecoms company in 2023. Here are some of the benefits that we offer:
- 25 days holidays, plus bank holidays, and an additional day for each year of service up to 30 days!
- £500 referral scheme bonus
- Professional development to help you achieve your personal goals
- Eye care vouchers available and discounted Medicash membership
- Sim deals for you and your family/friends
- Access to discounts and savings at more than 1,200 retailers
- An additional day off on your birthday or if you’re getting married
Seniority level: Entry level
Employment type: Full-time
Job function: Sales and Business Development
Industries: Telecommunications
Pay Sales Support Advisor - 12 months Maternity Leave Cover employer: Daisy Group™
Contact Detail:
Daisy Group™ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pay Sales Support Advisor - 12 months Maternity Leave Cover
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute. Practise common interview questions and think of examples that showcase your skills and experience.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can leave a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Pay Sales Support Advisor - 12 months Maternity Leave Cover
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Pay Sales Support Advisor role. Highlight your previous administration experience and customer service skills, as these are key for us at Daisy Group.
Show Off Your Attention to Detail: We love candidates who have a keen eye for detail! When filling out your application, double-check for any typos or errors. This shows us you can check your own work diligently, which is super important in this role.
Be Clear and Concise: When writing your cover letter, get straight to the point. We appreciate clear communication, so make sure you explain why you're a great fit for the role without waffling on too much!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the Pay Sales Support Advisor position. We can’t wait to hear from you!
How to prepare for a job interview at Daisy Group™
✨Know Your Stuff
Before the interview, make sure you understand Daisy Group's services and how they support UK businesses. Familiarise yourself with their products and recent news about the company. This will show your genuine interest and help you answer questions more confidently.
✨Show Off Your Customer Service Skills
As a Pay Sales Support Advisor, you'll be dealing with customers regularly. Prepare examples from your past experiences where you've successfully resolved customer queries or issues. Highlight your ability to communicate effectively and work under pressure.
✨Be Detail-Oriented
Since the role requires a keen eye for detail, be ready to discuss how you ensure accuracy in your work. You might want to share specific methods you use to check your own work and that of others, especially when processing applications.
✨Ask Smart Questions
At the end of the interview, have a few thoughtful questions prepared. Ask about the team dynamics, what a typical day looks like, or how success is measured in this role. This shows you're engaged and serious about the position.
