Capability Product Owner in Leeds

Exciting news from us at Daisy: we’re re-branding to O2 Business! Following the merger between Virgin Media O2 Business and Daisy Group last year, we’re taking the next step in our journey by announcing our new brand! As O2 Business, we believe in the wonder of simplicity; the joy that comes when technology works as it should, with reliability, clarity, and speed. We’re incredibly excited about this next step in our journey and you could be on that journey too.

We’re looking for a Capability Product Owner to connect business strategy with technology, ensuring investment is focused on the capabilities the business needs to achieve its objectives. They define the required capability outcomes, shape capability roadmaps and priorities, assess how needs are supported by the existing technology landscape, and develop the value case for investment where gaps exist.

What You'll Be Doing

• Partner with business stakeholders to understand their strategies, objectives and operational challenges, translating these into prioritised technology capability needs.
• Own and maintain the technology capability vision and roadmap across marketing, customer acquisition, sales and order management.
• Shape the capabilities required to support customer acquisition, campaign and lead management, account and contact management, opportunity management, quoting, contracting, order capture and order orchestration.
• Define and align end-to-end capability requirements across marketing, sales and order management, ensuring effective hand-offs between processes, teams, data and technology platforms.
• Shape and challenge business requirements to drive simplification, standardisation and reuse, ensuring technology investment enables improved ways of working rather than recreating unnecessary legacy processes and complexity.
• Prioritise capability needs, epics and high-level features based on strategic value, growth potential, customer and colleague outcomes, operational cost reduction, expected benefits and cross-capability dependencies.

What We’re Looking For

• Degree-level qualification or equivalent relevant professional experience.
• Significant experience working in a Product Owner, Capability, Business Analysis, Product Management or technology transformation role.
• Strong experience working with business stakeholders to understand strategy, objectives, processes and capability needs, translating these into technology requirements and priorities.
• Strong understanding of how business processes, technology, data and operating models combine to deliver business outcomes.
• Experience defining and managing capability roadmaps, capability needs and priorities across complex business and technology environments.
• Strong analytical, problem-solving and challenge skills, with the ability to simplify complex business and technology challenges rather than replicate existing processes and complexity.

What’s in it for you

• 25 days holiday + bank holidays, with an extra day for each year of service (up to 30 days!)
• An extra day off on your birthday or if you're getting married
• £500 referral bonus – bring great people, get rewarded!
• Professional development – training and support to help you grow
• Eye care vouchers and discounted Medicash membership for healthcare savings
• Exclusive Virgin media and O2 deals for you and your family/friends
• Exclusive discounts and savings at over 1,200 retailers

At O2 Business, we’re passionate about developing those who drive results and build rewarding careers. As a Capability Product Owner, this is your chance to make a real impact. Apply Now and take the first step toward your career at O2 Business. Every CV is carefully reviewed by a member of our hiring team. We’ll be in touch soon to talk more about the role and the journey ahead.

O2 Business is committed to maintaining a professional, safe, inclusive, and respectful environment for our colleagues and everyone we interact with. We operate a zero-tolerance approach to bullying, harassment, discrimination, and abusive behaviour, and expect all communications and interactions to be respectful and professional.

The Company

We’re Daisy, the largest independent telecoms company in the UK. We employ over 1,500 people spread across 9 locations throughout the UK, and we serve over 175,000 customers. Our mission is Keep Britain Working, which we do by working with all of the major networks and suppliers, allowing us to provide the best systems at the best rates to meet their needs.

The Benefits

• Employee Assistance Programme
• Perkpal
• Enhanced Annual Leave
• Birthday Day Off
• Celebration Leave
• Holiday Purchase

The Values

• Innovation: We are creative and fearless in our work.
• Accountability: We take ownership of our work and lead from the front.
• Teamwork: We collaborate widely and build supportive environments.

Why work with Daisy? We’re proud of how frequently we appear in employee rated lists such as Best Companies, which reflects our ongoing commitment to creating a workplace in which our team learn, develop, and progress. Across all our offices, you’ll see the Daisy culture in action; inclusive, supportive and encouraging, which helps us work together to Keep Britain Working.