Daisy Group, soon re-branded as O2 Business, is seeking a Customer Service Specialist to deliver excellent service and ownership of customer resolutions. You will handle queries, de-escalate issues with empathy, and coordinate with internal teams to resolve complaints within a 9am–5.30pm weekday schedule.
Salary up to £33,000 per year DOE, with 24 days holiday plus bank holidays and additional perks. The role is based on-site with 4Com Ltd as employing entity, under the O2 Business umbrella.
#J-18808-Ljbffr
Customer Escalations Specialist — Drive Resolutions & CX employer: Daisy Group
At O2 Business, formerly Daisy, we pride ourselves on being an exceptional employer that fosters a culture of inclusivity and support, ensuring our employees thrive in their careers. With a strong commitment to professional development, we offer numerous growth opportunities alongside a comprehensive benefits package, including enhanced annual leave and unique perks like a birthday day off. Join us in our mission to Keep Britain Working, where your contributions are valued and recognised in a dynamic and rewarding environment.
