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For Companies At a Glance
- Tasks: Install and maintain telecommunication solutions while delivering top-notch customer service.
- Company: Join Daisy Group, a leading player in the telecommunications industry.
- Benefits: Enjoy 25 days holiday, professional development, and discounts at over 1,200 retailers.
- Why this job: Kickstart your career in tech with hands-on experience and growth opportunities.
- Qualifications: Strong communication skills and a knack for problem-solving are essential.
- Other info: Entry-level role with potential for career advancement and a supportive team environment.
The predicted salary is between 21600 - 36000 £ per year.
Overview
Join to apply for the Telecommunications Field Engineer role at Daisy Group.
Location: Scotland central belt (Glasgow to Edinburgh) although North East England considered. Working Hours: Mon – Fri; occasional evening and weekend work may be required. Travel and overnight stays may be required on occasion. Salary: Up to £31,000 plus a company car/car allowance.
Responsibilities
- Installation of hosted and/or on-premise telecommunication solutions
- Maintenance of hosted and/or on-premise telecommunication solutions
- Delivery of Moves, Additions and Changes of hosted and/or on-premise telecommunication solutions
- Installation and maintenance of edge network devices (Routers, Switches, etc.)
- Diagnostics and fault finding
- Site surveys and audits, remote or on-site including collation and recording of customer requirements
- Ensure customer is kept up to date during any remote or on-site interactions
- Delivering bespoke customer systems and/or solutions training
- Accurate labeling of installed equipment
- Work to company quality standards and best practice recommendations
- Leaving customer equipment in a secure state
- Provide customer with a security check list where required
- Record Voice recordings for Auto Attendant if required
Qualifications
- Excellent communication skills both internal and client-facing
- Excellent analytical skills
- Team working
- Problem solving
- Microsoft Office
- Knowledge of legacy PBX systems advantageous (i.e., Panasonic, LG, Samsung etc.)
- Knowledge of Gamma hosted solutions and applications preferred
- Good understanding of edge networks
- CAT5/6 Cabling experience advantageous
Benefits / Additional Information
- 25 days holidays, plus bank holidays, and an additional day for each year of service up to 30 days
- Holiday purchase scheme
- £500 referral scheme bonus
- Professional development to help you achieve your personal goals
- Eye care vouchers available and discounted Medicash membership
- Sim deals for you and your family/friends
- Access to discounts and savings at more than 1,200 retailers
- An additional day off on your birthday or if you\’re getting married
Job details
Seniority level: Entry level
Employment type: Contract
Job function: Engineering and Information Technology
Industries: IT Services and IT Consulting
\”What are the benefits of working at Daisy?\” Our ethos is simple: the more you put in the more you get out.
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Telecommunications Field Engineer employer: Daisy Group™
Contact Detail:
Daisy Group™ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telecommunications Field Engineer
✨Tip Number 1
Network like a pro! Reach out to folks in the telecommunications field, especially those who work at Daisy Group. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your knowledge of edge networks and telecommunication solutions during interviews. Use real-life examples to showcase your problem-solving abilities.
✨Tip Number 3
Prepare for the unexpected! Since the role may involve diagnostics and fault finding, brush up on your troubleshooting skills. Be ready to tackle hypothetical scenarios they might throw your way.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Daisy team. Don’t miss out!
We think you need these skills to ace Telecommunications Field Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Telecommunications Field Engineer role. Highlight relevant experience, especially in installation and maintenance of telecommunication solutions, as well as any knowledge of edge networks or PBX systems.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about telecommunications and how your skills align with our needs. Don’t forget to mention your excellent communication and problem-solving skills!
Showcase Your Technical Skills: In your application, be sure to showcase your technical skills, particularly in areas like CAT5/6 cabling and diagnostics. We want to see that you have the know-how to tackle the challenges of the role head-on.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Daisy Group™
✨Know Your Tech
Brush up on your knowledge of telecommunication solutions, especially hosted and on-premise systems. Be ready to discuss edge network devices like routers and switches, as well as any experience you have with legacy PBX systems. This will show that you're not just a candidate, but someone who understands the technical side of the role.
✨Show Off Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated with clients or team members in the past. This will help demonstrate that you can keep customers informed and engaged during installations and maintenance.
✨Problem-Solving Scenarios
Think of specific instances where you've had to diagnose and solve problems, particularly in a tech environment. Be ready to walk through your thought process during these situations. This will highlight your analytical skills and ability to work under pressure, which are crucial for a Telecommunications Field Engineer.
✨Understand the Company Culture
Familiarise yourself with Daisy Group's ethos of 'the more you put in, the more you get out'. Reflect on how your personal values align with this philosophy and be prepared to discuss how you can contribute positively to their team. This will show that you're not just looking for a job, but a place where you can grow and thrive.
