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For Companies At a Glance
- Tasks: Engage with SME clients, build relationships, and drive sales through effective cross-selling.
- Company: Join Daisy Group, the UK's top independent provider of voice and connectivity services.
- Benefits: Enjoy 25 days holiday, professional development, and discounts at over 1,200 retailers.
- Why this job: Be the trusted face of a growing company while making a real impact on UK businesses.
- Qualifications: Strong communication skills, resilience, and a passion for learning are essential.
- Other info: Field-based role with flexible working hours and opportunities for personal growth.
The predicted salary is between 24000 - 42000 £ per year.
Overview
Join to apply for the Field Account Manager role at Daisy Group™
We’re the UK’s leading independent provider of voice, connectivity, mobile, phone systems and cloud services to keep Britain working.
We are growing our teams, product offerings and customer base by working closely with the major networks and suppliers as well as through acquisition—there’s an exciting opportunity to support UK businesses on the horizon.
Location and Schedule
Location: Field-Based – Various Areas Available
Working Hours: 8:30–9:00 AM to 5:00–5:30 PM
Salary: Up to £35,000 plus £5,000 car allowance/Company Car
What You’ll Be Doing
- Build strong, long-term relationships with customers through face-to-face meetings and consistent follow-up
- Provide pricing and complete paperwork on-site to streamline the sales cycle
- Understand customer needs through effective questioning and active listening
- Create and execute account development plans tailored to each client’s business objectives
- Present customised, value-driven proposals aligned with customer goals
- Collaborate with internal teams to deliver a seamless, end-to-end service
- Schedule and carry out proactive outbound communications, including arranging your own appointments where needed
- Drive product penetration through strategic cross-selling and up-selling
- Meet and exceed revenue targets while minimising churn
- Identify at-risk customers and flag them to the appropriate teams to support retention
- Keep customer records, contact details, and notes up to date in our CRM systems
- Maintain accurate decision-maker information and build rapport with key stakeholders
- Stay current with industry trends and continuously seek opportunities for personal and professional growth
Qualifications
- Availability to stay away from home once per week
- Excellent communications skills; verbal and written
- Ability to develop trusting relationships
- Fast thinking
- Self-motivated
- Resilient and strong-willed
- Enthusiastic and willing to learn
- Ability to work under pressure
- Excellent customer relations skills
- Ability to manage workload
- Strong organisational skills
- Strong team worker
- Computer literacy
- Account Manager experience
- Problem solving
Benefits
- 25 days holidays, bank holidays worked are reclaimed as leave, and an additional day for each year of service up to 30 days
- Holiday purchase scheme
- £500 referral scheme bonus
- Professional development to help you achieve your personal goals
- Eye care vouchers and discounted Medicash membership
- Access to discounts and savings at more than 1,200 retailers
- An additional day off on your birthday or if you’re getting married
Job Details
- Seniority level: Not Applicable
- Employment type: Full-time
- Job function: Sales and Business Development
- Industries: Telecommunications
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Field Account Manager employer: Daisy Group™
Contact Detail:
Daisy Group™ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Account Manager
✨Tip Number 1
Familiarise yourself with Daisy Group's product offerings, especially in areas like hosted telephony and cybersecurity. Understanding these services will help you engage more effectively with potential clients and demonstrate your expertise during interviews.
✨Tip Number 2
Network within the telecommunications industry to build connections that could lead to referrals or insights about the role. Attend relevant events or join online forums where you can meet professionals who might share valuable information about working at Daisy Group.
✨Tip Number 3
Prepare for the interview by practising your sales pitch. Since the role involves cross-selling and up-selling, being able to articulate how you would approach these tasks with real-world examples will showcase your skills and fit for the position.
✨Tip Number 4
Research the latest trends in telecommunications and how they impact SMEs. Being knowledgeable about industry developments will not only impress your interviewers but also help you tailor your approach to meet the specific needs of potential clients.
We think you need these skills to ace Field Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management and sales, particularly in the telecommunications sector. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your proactive approach and ability to build relationships with clients. Mention specific examples of how you've successfully cross-sold or up-sold products in previous roles.
Showcase Your Communication Skills: In your application, emphasise your excellent verbal and written communication skills. Consider including examples of how you've effectively communicated with clients or stakeholders in the past.
Highlight Your Problem-Solving Abilities: Demonstrate your problem-solving skills by providing examples of challenges you've faced in previous roles and how you overcame them. This will show your resilience and ability to work under pressure.
How to prepare for a job interview at Daisy Group™
✨Research Daisy Group
Before your interview, make sure to thoroughly research Daisy Group. Understand their products and services, especially in voice, connectivity, and cloud services. This knowledge will help you demonstrate your interest in the company and how you can contribute to their goals.
✨Showcase Your Relationship-Building Skills
As a Field Account Manager, building strong relationships with clients is crucial. Prepare examples from your past experiences where you've successfully developed long-term client relationships. Highlight your communication skills and ability to listen actively to customer needs.
✨Prepare for Role-Specific Questions
Expect questions related to account management, sales strategies, and customer retention. Be ready to discuss how you would approach cross-selling and up-selling within the context of Daisy Group's offerings. Use specific scenarios to illustrate your problem-solving abilities.
✨Demonstrate Your Proactivity
Daisy Group is looking for a proactive candidate. Share instances where you've taken the initiative in previous roles, whether it was arranging your own appointments or identifying at-risk customers. This will show that you are self-motivated and capable of driving revenue.
