At a Glance
- Tasks: Support sales agents, conduct product checks, and generate leads while assisting customers.
- Company: Join Daisy, the UK's top telecoms company, recognised for its outstanding workplace culture.
- Benefits: Enjoy 25 days holiday, professional development, discounts, and a day off for your birthday!
- Why this job: Be part of a dynamic team with great earning potential and a supportive environment.
- Qualifications: Strong communication skills and problem-solving abilities are essential; CRM knowledge is a plus.
- Other info: Earn commission for saving customers and generating leads β your efforts directly impact your earnings!
The predicted salary is between 19800 - 23800 Β£ per year.
Job Description
You will be joining a friendly and dynamic team of people, providing support to the business Sales Channels. The role consists of completing verification and processing of new sales as well as providing pre-live support to customers.
Salary: Β£23,809.50 potential to earn commission
Location: Sheffield
Working Hours: Monday to Friday 9:00-5:30 / 11:00-19:30 β if required (37.5 hours)
Qualifications
Additional Information
What are the benefits of working at Daisy?
Our ethos is simple: the more you put in the more you get out.
Here are some of the benefits that we offerβ¦
#LI-Onsite
Sales Support employer: Daisy Corporate Services Trading Limited
Contact Detail:
Daisy Corporate Services Trading Limited Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Sales Support
β¨Tip Number 1
Familiarise yourself with the products and services offered by StudySmarter. Understanding our offerings will not only help you in conversations but also demonstrate your genuine interest in the role.
β¨Tip Number 2
Brush up on your CRM skills. Since the role requires an understanding of CRM systems, being able to discuss your experience or knowledge in this area can set you apart from other candidates.
β¨Tip Number 3
Practice your communication skills. As effective communication is key in this role, consider role-playing scenarios where you might need to assist customers or sales agents to build your confidence.
β¨Tip Number 4
Prepare for problem-solving questions. Think of examples from your past experiences where you've successfully resolved issues, as this will showcase your ability to handle challenges in a sales support environment.
We think you need these skills to ace Sales Support
Some tips for your application π«‘
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Sales Support position. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in sales support or customer service roles. Use bullet points for clarity and include specific achievements that demonstrate your problem-solving and communication skills.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific reasons why you want to work at Daisy and how you can contribute to their success, especially in generating leads and retaining customers.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a sales support role.
How to prepare for a job interview at Daisy Corporate Services Trading Limited
β¨Know the Product Inside Out
Make sure you have a solid understanding of the products and services offered by the company. This will help you answer questions confidently and demonstrate your knowledge during the interview.
β¨Showcase Your Communication Skills
Since effective communication is key in this role, prepare examples of how you've successfully communicated with customers or sales agents in the past. This will highlight your ability to connect with others.
β¨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving skills. Think of specific instances where you've resolved issues or retained customers, and be ready to discuss these scenarios in detail.
β¨Familiarise Yourself with CRM Systems
Understanding the CRM system is crucial for this position. If you have experience with similar systems, be prepared to discuss it. If not, do some research on common CRM functionalities to show your willingness to learn.