Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with customers through calls, selling products and nurturing relationships.
- Company: Join Daisy Communications, a top-rated telecoms company in the UK.
- Benefits: Enjoy 25 days holiday, professional development, and discounts at over 1,200 retailers.
- Why this job: Be part of a dynamic team with a focus on growth and customer satisfaction.
- Qualifications: Fast-paced sales experience and proficiency in Microsoft packages required.
- Other info: Earn a competitive salary with realistic commission opportunities.
The predicted salary is between 23809 - 25809 £ per year.
This role sits with one of Daisy Communications brands - XLN for Small Business.
Location: Sheffield - Office based
Salary: £23,809.50 annually, with realistic commission of £1000 per month
Monday to Friday working 9:00 - 17:30 (37.5 hours per week)
Key Responsibilities:
- Conduct inbound and outbound sales calls with existing customers, selling our products and services to B2B customers based on client needs.
- Develop and nurture relationships with UK based SMEs to drive sales from initial contact to closing.
- You may be required to move between sales campaigns or sell additional products.
- Proactively identify and qualify potential customers to build a robust sales pipeline.
- Consistently achieve or exceed sales targets while adhering to established strategies, call KPIs, and performance metrics.
- Leverage CRM systems to effectively manage sales opportunities, track customer interactions, and maximise sales potential.
- Build and maintain strong relationships with customers to ensure satisfaction and loyalty.
- Work closely with the sales support/operations team to ensure a seamless customer journey from sales to fulfilment.
Qualifications:
- Be able to demonstrate an ability to work within a fast paced environment within a sales focussed industry.
- Competent with all Microsoft packages.
- Ability to understand, analyse and interpret data.
- Take ownership of issues and follow through to conclusion.
- Sound questioning and listening skills, being able to pinpoint the exact issue in order to gain resolution.
Additional Information:
What are the benefits of working at Daisy? Our ethos is simple: the more you put in the more you get out. We have been awarded a 2 Star accreditation by the Sunday Times Best Companies and voted as the UK's no.1 Telecoms company in 2023. Here are some of the benefits that we offer…
- 25 days holidays, plus bank holidays, and an additional day for each year of service up to 30 days!
- Professional development to help you achieve your personal goals.
- Eye care vouchers available and discounted Medicash membership.
- Sim deals for you and your family/friends.
- Access to discounts and savings at more than 1,200 retailers.
- An additional day off on your birthday or if you're getting married.
Retentions Advisor employer: Daisy Corporate Services Trading Limited
Contact Detail:
Daisy Corporate Services Trading Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retentions Advisor
✨Tip Number 1
Familiarise yourself with the products and services offered by Daisy Communications, particularly those tailored for SMEs. Understanding their offerings will help you engage more effectively with potential customers during your calls.
✨Tip Number 2
Practice your sales pitch and refine your questioning techniques. Being able to ask the right questions will not only help you identify customer needs but also demonstrate your listening skills, which are crucial for this role.
✨Tip Number 3
Get comfortable with CRM systems, as they are essential for managing sales opportunities. Familiarity with these tools will allow you to track interactions and follow up effectively, showcasing your organisational skills.
✨Tip Number 4
Network with current or former employees of Daisy Communications on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.
We think you need these skills to ace Retentions Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales and customer service. Emphasise any previous roles where you've worked in a fast-paced environment or have achieved sales targets.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Retentions Advisor role. Mention specific skills that align with the job description, such as your ability to build relationships and manage customer interactions effectively.
Showcase Relevant Skills: Highlight your proficiency with Microsoft packages and any experience with CRM systems. Provide examples of how you've used data analysis to drive sales or improve customer satisfaction.
Prepare for Potential Questions: Think about common interview questions related to sales and customer service. Prepare answers that demonstrate your problem-solving skills and ability to handle customer issues effectively.
How to prepare for a job interview at Daisy Corporate Services Trading Limited
✨Know the Company and Its Values
Before your interview, take some time to research Daisy Communications and its brand XLN. Understand their mission, values, and recent achievements. This will help you align your answers with their ethos and demonstrate your genuine interest in the company.
✨Prepare for Sales Scenarios
As a Retentions Advisor, you'll be handling sales calls. Prepare for role-play scenarios where you might need to sell a product or resolve a customer issue. Practising these situations can help you feel more confident during the interview.
✨Showcase Your Relationship-Building Skills
The role requires nurturing relationships with SMEs. Be ready to share examples from your past experiences where you've successfully built rapport with clients or resolved conflicts. Highlight your listening skills and ability to understand client needs.
✨Demonstrate Data Competence
Since the job involves analysing data and using CRM systems, be prepared to discuss your experience with these tools. You might be asked how you’ve used data to drive sales or improve customer satisfaction in previous roles.
