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- Tasks: Provide top-tier IT support and manage N365 service tickets from start to finish.
- Company: Leading UK IT service provider focused on customer experience.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Join a dynamic team that values excellence and ambition in IT support.
- Qualifications: Experience in IT support with Microsoft N365 and strong communication skills.
- Other info: Ideal for proactive individuals looking to enhance customer experiences.
The predicted salary is between 36000 - 60000 £ per year.
A leading IT service provider in the UK is looking for a proactive N365 Administrator to deliver top-tier IT support and enhance customer experiences. The role involves owning support tickets from initial triage through resolution while meeting service level agreements.
The ideal candidate will possess proven experience in IT support, particularly with Microsoft N365 services, alongside strong communication skills, problem-solving abilities, and a commitment to continuous improvement.
Join a team that values excellence and ambition.
M365 Administrator - Hybrid IT Support & SLA Expert employer: Daisy Corporate Services Trading Limited
Contact Detail:
Daisy Corporate Services Trading Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land M365 Administrator - Hybrid IT Support & SLA Expert
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT world, especially those who work with Microsoft N365. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! If you’ve got experience with N365, consider creating a portfolio or a project that highlights your expertise. This can really set you apart during interviews.
✨Tip Number 3
Prepare for the interview like it’s a big game! Research common questions for M365 Administrators and practice your answers. Don’t forget to have examples ready that showcase your problem-solving skills.
✨Tip Number 4
Apply through our website! We make it easy for you to find roles that match your skills. Plus, it shows you’re serious about joining our team and helps us get to know you better.
We think you need these skills to ace M365 Administrator - Hybrid IT Support & SLA Expert
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Microsoft N365 services and IT support. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about IT support and how you can enhance customer experiences. Let us know what makes you the perfect fit for our team.
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can think on their feet and come up with innovative solutions!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Daisy Corporate Services Trading Limited
✨Know Your N365 Inside Out
Make sure you brush up on your knowledge of Microsoft N365 services. Be prepared to discuss specific features, troubleshooting steps, and how you've used them in past roles. This will show that you're not just familiar with the platform but can also leverage it effectively.
✨Showcase Your Problem-Solving Skills
Prepare examples of challenging support tickets you've handled. Use the STAR method (Situation, Task, Action, Result) to structure your responses. This will help demonstrate your analytical thinking and ability to resolve issues efficiently, which is crucial for this role.
✨Communicate Clearly and Confidently
Since strong communication skills are key, practice explaining technical concepts in simple terms. During the interview, focus on being clear and concise in your answers. This will reflect your ability to enhance customer experiences through effective communication.
✨Emphasise Continuous Improvement
Be ready to discuss how you've contributed to process improvements in previous roles. Share specific examples of how you've identified areas for enhancement and implemented changes. This aligns perfectly with the company's value of ambition and excellence.
