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- Tasks: Manage accounts, drive product sales, and ensure customer satisfaction through regular visits.
- Company: Join Daisy, the UK's top telecoms company, known for its vibrant culture and growth opportunities.
- Benefits: Enjoy uncapped commission, a company car, 25+ holidays, and discounts at over 1,200 retailers.
- Why this job: Be part of a dynamic team that values your input and offers professional development support.
- Qualifications: Experience in telecoms and account management is essential; strong sales skills are a plus.
- Other info: Field-based role with flexible working hours and a focus on customer engagement.
The predicted salary is between 24000 - 40000 £ per year.
Social network you want to login/join with:
Location:
Maidstone, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
84ccba3060f0
Job Views:
4
Posted:
18.06.2025
Expiry Date:
02.08.2025
Job Description:
Job Description
Location: Field Based – South
Salary: Up to £40,000 with uncapped commission + Plus Company Car/Car Allowance
Working Hours: Monday to Friday 8:30/9:00 – 17:00/17:30
Responsibilities
- Achieve net growth and increase product penetration through cross-selling Daisy products into existing customers.
- Ensure customer visits every 3 months for account reviews.
- Increase product penetration across existing customer base with high product knowledge.
- Pre-call opportunities 24 hours before meetings with clear agendas.
- Identify customer needs for new/additional products/services through effective questioning and engage specialists if needed.
- Input meeting information into Daisy Central within 24 hours and follow up actions.
- Complete all quotes through Daisy Central or provided templates within 48 hours of meetings.
- Maintain high product knowledge to spot opportunities for customer efficiency improvements.
- Deliver excellent account management to encourage re-signs and cross-sell opportunities.
- Collaborate with support and specialist teams for high service levels.
- Raise and resolve service issues promptly, communicating with customers throughout.
- Follow up with customers post-case resolution to ensure satisfaction.
- Flag unresolved issues or at-risk cancellations to management for appropriate action.
Qualifications
- Experience in telecoms with large customers.
- Account management experience.
- Understanding of objectives across multiple business verticals.
- Knowledge of sales processes and ability to demonstrate them.
- Ability to articulate Daisy’s vision, competencies, and product portfolio clearly.
Additional Information
Benefits of working at Daisy:
Our ethos: the more you put in, the more you get out. Recognized as the UK\’s no.1 Telecoms company and in the top 30 large companies to work for in 2023.
- 25 days holidays plus bank holidays, with up to 30 days based on service.
- Support for professional development.
- Eye care vouchers and discounted Medicash membership.
- Discounts at over 1,200 retailers.
- Additional day off for your birthday or wedding.
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Field Account Manager employer: Daisy Corporate Services Trading Limited
Contact Detail:
Daisy Corporate Services Trading Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Account Manager
✨Tip Number 1
Familiarise yourself with Daisy's product portfolio and recent developments in the telecoms industry. This knowledge will help you articulate how you can contribute to their goals during interviews.
✨Tip Number 2
Network with current or former employees of Daisy on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare specific examples from your past experience that demonstrate your account management skills and ability to increase product penetration. Be ready to discuss these in detail during any interviews.
✨Tip Number 4
Showcase your understanding of customer needs and how you can address them through effective questioning. This skill is crucial for the Field Account Manager role and will set you apart from other candidates.
We think you need these skills to ace Field Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management and telecoms. Use keywords from the job description to demonstrate that you meet the qualifications and understand the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of Daisy's products and services. Mention specific examples of how you've successfully managed accounts and increased product penetration in previous roles.
Showcase Your Achievements: In your application, include quantifiable achievements that demonstrate your ability to drive growth and improve customer satisfaction. This could be in the form of sales figures, successful projects, or customer feedback.
Follow Up: After submitting your application, consider sending a polite follow-up email to express your continued interest in the position. This shows initiative and can help keep your application top of mind.
How to prepare for a job interview at Daisy Corporate Services Trading Limited
✨Research the Company
Before your interview, make sure to thoroughly research Daisy and its products. Understand their market position, recent developments, and how they differentiate themselves from competitors. This knowledge will help you articulate how your skills align with their goals.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and account management skills. Prepare examples from your past experiences where you successfully managed client relationships or resolved service issues, as this will demonstrate your capability in a real-world context.
✨Showcase Your Product Knowledge
Since the role requires high product knowledge, be ready to discuss Daisy's offerings in detail. Highlight any relevant experience you have in telecoms and how you can leverage that knowledge to identify customer needs and drive sales.
✨Follow Up After the Interview
After your interview, send a thank-you email to express your appreciation for the opportunity. This not only shows your professionalism but also reinforces your interest in the position. Mention specific points discussed during the interview to make it more personal.
