At a Glance
- Tasks: Support sales teams with contracts, reports, and customer communications.
- Company: Join Daisy, the UK's top telecoms company, recognised for its outstanding workplace culture.
- Benefits: Enjoy flexible hours, professional development, discounts, and a day off for your birthday!
- Why this job: Be part of a dynamic team, enhance your skills, and contribute to a leading company.
- Qualifications: Detail-oriented, team player, proficient in Microsoft Office, and eager to learn.
- Other info: Flexible working hours between 08:30am and 17:30, Monday to Friday.
The predicted salary is between 20000 - 27000 £ per year.
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Job Reference:
94c5d26aa788
Job Views:
9
Posted:
07.07.2025
Expiry Date:
21.08.2025
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Job Description:
Job Description
Salary: £23,809.50 per annum
Location: Nelson
Working Hours: Flexible between 08:30am – 17:30 Monday to Friday (37.5 hours flexible start & finish over 5 days)
To provide administrative support to sales colleagues, generating contracts, sourcing contractual documentation to calculate termination fees / renewal dates and costs as well helping with the placement and completion of customer contracts.
Producing reports and updates for business analysis and assisting with the quality control checks for the departments. Supporting a desk and field team ensuring information is accurately relayed and reported.
Responsibilities:
- Monitoring communications channels and updating CRM with information
- Sending contracts out via e-signature and processing sales orders
- Providing billing and account insight reports for sales agents
- Resolving issues on contract queries or rejected orders
- Completing QA checks ensuring compliance with process
- Updating sales performance and reports
- Working with affiliated Daisy brands, communicating and sharing confidential information
- Working as part of a team against agreed framework, SLA’s and KPI’s
- Communication with customers will occasionally be required to clarify information available
- Carry out any ‘ad hoc’ assignments as and when required.
Qualifications
- Able to work independently and as part of a team
- Keen eye for detail and ability to check own work diligently
- Knowledge of Microsoft Office 365 including Outlook, Word and Excel
- Ability to communicate effectively with internal and external customers
- Keen to self-learn and develop skills
- Used to working on internal CRM systems and databases
Additional Information
What are the benefits of working at Daisy?
Our ethos is simple: the more you put in the more you get out.
We have been awarded a 2 Star accreditation by the Sunday Times Best Companies and voted asthe UK\’s no.1 Telecoms company in 2023.
Here are some of the benefits that we offer…
- Professional development to help you achieve your personal goals
- Eye care vouchers available and discounted Medicash membership
- Access to discounts and savings at more than 1,200 retailers
- An additional day off on your birthday or if you\’re getting married
- Auto enrolment following probation into a salary pension scheme
- Access to exclusive offers on a range of Daisy products
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Account Manager - Sales Support employer: Daisy Corporate Services Trading Limited
Contact Detail:
Daisy Corporate Services Trading Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager - Sales Support
✨Tip Number 1
Familiarise yourself with CRM systems, as this role heavily relies on updating and managing customer information. If you have experience with similar platforms, be ready to discuss how you've used them effectively in past roles.
✨Tip Number 2
Brush up on your Microsoft Office 365 skills, particularly Excel, as you'll need to produce reports and perform data analysis. Consider preparing a few examples of how you've used these tools to support sales or administrative tasks.
✨Tip Number 3
Demonstrate your attention to detail by preparing for potential questions about quality control processes. Think of instances where your diligence has helped prevent errors or improve efficiency in previous jobs.
✨Tip Number 4
Show your enthusiasm for teamwork and collaboration. Be prepared to share examples of how you've successfully worked with others to achieve common goals, especially in a sales or support context.
We think you need these skills to ace Account Manager - Sales Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Account Manager - Sales Support role. Focus on your administrative support experience, knowledge of CRM systems, and proficiency in Microsoft Office 365.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific responsibilities from the job description, such as generating contracts and providing billing insights, to demonstrate your understanding of the role.
Highlight Teamwork and Communication Skills: In your application, emphasise your ability to work both independently and as part of a team. Provide examples of how you've effectively communicated with internal and external customers in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A keen eye for detail is crucial for this role, so make sure your application reflects that quality.
How to prepare for a job interview at Daisy Corporate Services Trading Limited
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of an Account Manager in Sales Support. Familiarise yourself with tasks like generating contracts, processing sales orders, and updating CRM systems. This will help you answer questions confidently and demonstrate your suitability for the role.
✨Showcase Your Attention to Detail
Since the job requires a keen eye for detail, prepare examples from your past experiences where your attention to detail made a difference. Whether it was catching an error in a report or ensuring compliance with processes, these anecdotes will highlight your strengths.
✨Demonstrate Effective Communication Skills
As communication with both internal teams and customers is key, be ready to discuss how you've successfully communicated complex information in the past. Practice articulating your thoughts clearly and concisely, as this will be crucial during the interview.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with insightful questions about the company culture, team dynamics, and growth opportunities. This shows your genuine interest in the position and helps you assess if it's the right fit for you.