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- Tasks: Provide essential IT support and resolve technical issues for over 250 customers.
- Company: Leading independent communications provider in Stockport with a strong customer focus.
- Benefits: Enjoy 25 days of holiday, training support, and a referral bonus.
- Why this job: Join a dynamic team and make a real difference in customer tech experiences.
- Qualifications: Knowledge of PC hardware, Microsoft OS, and networking fundamentals required.
- Other info: Full-time onsite role in Cheadle with opportunities for growth.
The predicted salary is between 36000 - 60000 £ per year.
A leading independent communications provider in Stockport is seeking an Onsite IT Technician. You will serve over 250 external customers, assist with technical issues, and ensure accurate logging of helpdesk tickets.
The role requires knowledge of PC hardware, Microsoft operating systems, and networking fundamentals.
Benefits include:
- 25 days of holiday
- Training support
- Referral bonus
This full-time position requires you to work onsite in Cheadle, providing essential IT support to a growing customer base.
Onsite IT Support Engineer — Frontline Client Tech in Stockport employer: Daisy Communications
Contact Detail:
Daisy Communications Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onsite IT Support Engineer — Frontline Client Tech in Stockport
✨Tip Number 1
Network like a pro! Attend local tech meetups or industry events in Stockport. It’s a great way to meet potential employers and get your name out there.
✨Tip Number 2
Show off your skills! If you’ve got a portfolio of past projects or a GitHub account, make sure to highlight them during interviews. It’s all about proving you can handle those technical issues.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to PC hardware and networking fundamentals. We can help you with mock interviews to boost your confidence.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application noticed. Plus, we’re always on the lookout for passionate candidates who want to join our team.
We think you need these skills to ace Onsite IT Support Engineer — Frontline Client Tech in Stockport
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with PC hardware, Microsoft operating systems, and networking fundamentals. We want to see how your skills match the role, so don’t be shy about showcasing relevant projects or past roles!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about IT support and how you can help our customers. We love seeing enthusiasm, so let your personality come through!
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, especially since you'll be helping clients with technical issues. Avoid jargon unless it’s necessary!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It helps us keep track of applications and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Daisy Communications
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of PC hardware, Microsoft operating systems, and networking fundamentals. Be ready to discuss specific technical issues you've resolved in the past, as this will show your hands-on experience and problem-solving skills.
✨Familiarise Yourself with Helpdesk Protocols
Since you'll be logging helpdesk tickets, it’s crucial to understand how ticketing systems work. Prepare to explain how you would prioritise and manage multiple requests from over 250 customers, demonstrating your organisational skills and customer service approach.
✨Showcase Your Communication Skills
As an Onsite IT Support Engineer, you'll need to communicate effectively with clients. Practice explaining complex technical concepts in simple terms. This will not only highlight your technical expertise but also your ability to connect with non-technical users.
✨Research the Company Culture
Get to know the company’s values and culture. Understanding their approach to customer service and teamwork can help you tailor your responses during the interview. It shows that you’re genuinely interested in being part of their team and aligns with their mission.
