At a Glance
- Tasks: Drive growth and strengthen customer relationships in a dynamic telecom environment.
- Company: Join Daisy, the largest independent telecoms company in the UK, now re-branded as O2 Business.
- Benefits: Enjoy 25 days holiday, professional development, and exclusive discounts for you and your loved ones.
- Other info: Be part of an inclusive culture that values growth and teamwork.
- Why this job: Make a real impact while building rewarding relationships and advancing your career.
- Qualifications: Proven account management experience and strong relationship-building skills.
The predicted salary is between 28000 - 28000 £ per year.
Exciting news from us at Daisy: we’re re-branding to O2 Business! Following the merger between Virgin Media O2 Business and Daisy Group last year, we’re taking the next step in our journey by announcing our new brand! As O2 Business, we believe in the wonder of simplicity; the joy that comes when technology works as it should, with reliability, clarity, and speed. We’re incredibly excited about this next step in our journey and you could be on that journey too.
We’re looking for an Account Manager to drive net growth and increase product penetration into an existing base of customers within our Unified Communications health vertical.
What You'll Be Doing
- Increase product penetration across the existing customer base through strong knowledge of the O2 Business product portfolio.
- Retain and re-sign customers by managing opportunities based on contract end dates, risk, reactive opportunities and transfer requests.
- Assess whether opportunities should be completed by phone or referred to a Field Account Manager for a customer visit.
- Develop new customer opportunities through referrals and personal networks.
- Engage the appropriate sales specialist resource where needed to meet customer requirements.
- Use product and service knowledge to identify customer issues, establish root causes and recommend appropriate remedies.
What We’re Looking For
- Ability to demonstrate successful relationships being built and close won sales.
- Extensive experience in Account Management.
- Clear understanding of the objectives of commercial businesses across multiple verticals.
- Can demonstrate the sales process.
- Be able to comfortably demonstrate O2 Business core products into a commercial business at all senior levels.
- Understanding O2 Business product portfolio and the benefits this provides our customers.
What’s in it for you
- 25 days holiday + bank holidays, with an extra day for each year of service (up to 30 days!)
- An extra day off on your birthday or if you're getting married
- £500 referral bonus – bring great people, get rewarded!
- Professional development – training and support to help you grow
- Eye care vouchers and discounted Medicash membership for healthcare savings
- Exclusive Virgin Media and O2 deals for you and your family/friends
- Exclusive discounts and savings at over 1,200 retailers
At O2 Business, we’re passionate about developing those who drive results and build rewarding careers. As an Account Manager, this is your chance to make a real impact.
The Company
We’re Daisy, the largest independent telecoms company in the UK. We employ over 1,500 people spread across 9 locations throughout the UK, and we serve over 175,000 customers. Our mission is Keep Britain Working, which we do by working with all of the major networks and suppliers, allowing us to provide the best systems at the best rates to meet their needs.
Why work with Daisy?
We’re proud of how frequently we appear in employee rated lists such as Best Companies, which reflects our ongoing commitment to creating a workplace in which our team learn, develop, and progress. Across all our offices, you’ll see the Daisy culture in action; inclusive, supportive and encouraging, which helps us work together to Keep Britain Working.
Account Manager in Nelson employer: Daisy Communications
At Daisy, now rebranded as O2 Business, we pride ourselves on being an exceptional employer that fosters a culture of inclusivity and support. Our commitment to employee growth is evident through our frequent recognition in employee-rated lists, showcasing our dedication to creating a workplace where team members can learn, develop, and thrive. Located in Cheadle, you will be part of a dynamic organisation that values innovation and collaboration, ensuring that your contributions make a meaningful impact in keeping Britain working.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager in Nelson
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Account Manager at Daisy Communications, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Daisy Communications. Tailor your message to explain why you’re drawn to them and how you can contribute as a Account Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Account Manager in Nelson
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Daisy Communications:When writing your cover letter, make sure to tailor your message specifically for Daisy Communications. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Daisy Communications
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Daisy Communications that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Daisy Communications that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Daisy Communications’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.